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Hotel Operations Manager Jobs in Springfield, VA

Job Overview Plan and manage the room and related area's operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding ...

Plan and manage the room and related area's operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial ...

The General Manager oversees the hotel's operations, including sales, marketing, and financial performance, ensuring all departments meet company standards. This role is responsible for managing ...

General Manager

Washington, DC · On-site

$155 - $170/hr

The General Manager oversees the hotel's operations, including sales, marketing, and financial performance, ensuring all departments meet company standards. This role is responsible for managing ...

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

Retail Operations Manager

Springfield, VA · On-site

$17.18 - $29.50/hr

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

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Hotel Operations Manager information

See Springfield, VA salary details

$31.3K

$57.5K

$97.1K

How much do hotel operations manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for hotel operations manager in Springfield, VA is $57,494.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $66,300.00 per year, depending on experience, location, and employer.

What is the highest paying job in hotel management?

The highest paying roles in hotel management are often executive positions such as General Manager of luxury or large-scale hotels, or regional and corporate executives like Vice President of Operations. These roles typically require extensive experience, strong leadership skills, and often advanced certifications or degrees in hospitality management or business. Salaries for these positions can exceed six figures annually depending on the size and location of the property.

What Does a Hotel Operations Manager Do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What does a hotel operations manager do?

A hotel operations manager oversees daily hotel activities, including front desk operations, housekeeping, maintenance, and guest services. They coordinate staff, ensure quality standards, manage budgets, and implement policies to ensure smooth hotel functioning and guest satisfaction.

What are the key skills and qualifications needed to thrive as a Hotel Operations Manager, and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a Hotel Operations Manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What skills do you need to be a hotel operations manager?

A hotel operations manager needs strong leadership, communication, and organizational skills to oversee daily hotel functions. They should have knowledge of hospitality management, customer service, and familiarity with hotel management software. Problem-solving abilities and the capacity to manage staff and budgets are also essential.

How much is the salary of an operations manager?

The salary of a Hotel Operations Manager typically ranges from $50,000 to $90,000 annually, depending on experience, location, and the size of the hotel. Many managers also receive bonuses and benefits based on performance and hotel profitability.
What job categories do people searching Hotel Operations Manager jobs in Springfield, VA look for? The top searched job categories for Hotel Operations Manager jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Hotel Operations Manager jobs? Cities near Springfield, VA with the most Hotel Operations Manager job openings:
Infographic showing various Hotel Operations Manager job openings in Springfield, VA as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $57,494 per year, or $27.6 per hour.
Mgr Operations

Mgr Operations

Sage Hospitality

Alexandria, VA • On-site

Full-time

Posted 14 days ago


Job description

Why us?
You Belong Here!
Job Overview
Plan and manage the room and related area's operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and long-term planning and day-to-day operations of the hotel operations. Recommends the area's budget and manages expenses within approved budget constraints. May have responsibility as a member of the Hotel Executive Committee.
Inspire, motivate and create a customer focus and sales oriented environment within every department of the business to drive excellence in market reputation, associate engagement, overall financial excellence and owner satisfaction.
Responsibilities
  • Manage associates in the division in order to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate.
  • Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations.
  • Implement company programs (Franchise) and manage the operations of the department in a manner consistent with federal and state laws and regulations and company policies and procedures to ensure a high level of quality and customer satisfaction.
  • Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality.
  • Implement emergency organization procedures and training through the management of the security staff to ensure appropriate protection for hotel guests, staff and company assets.
  • Create a work environment that allows for personal growth and development for all associates, encourages an empowered and engaged workforce while supporting the Sage values.
  • Ensure prompt and appropriate response to conflict management.
  • Evaluate and support proper staffing levels and positions to ensure the success of the hotel.
  • Support strategies for the property from an operation, staffing and service perspective while ensuring alignment with the businesses other disciplines and support teams. Support strategic planning, development, and coordination of business initiatives and strategies.
  • Ensure consistent and stabilized systems and processes for the customers.
  • Mentor and develop high potential talent and future high potential talent in line with the organizations talent management strategies.
  • Implement succession planning within each direct report to provide new opportunities as associates develop.
  • Look for more efficient and effective ways to provide services to our hotels and owners.
  • Leverage technology and third parties where appropriate.

Qualifications
Education/Formal Training
A four-year college degree or equivalent education/experience.
Experience
Four to five years of employment in a related position with this company or other organization(s).
Knowledge/Skills
  • This includes experiential knowledge required for management of people and complex problems.
  • Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches.
  • Ability to make decisions with only general policies and procedures available for guidance.
  • Supervisory/management skills. Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.
  • Moderate hearing necessary as guests phone with requests and questions.
  • Excellent vision necessary to assess required reaction to meet standards.
  • Excellent speech communication skills are required to communicate both in person and via telephone with guests, associates and corporate contacts in a professional and extensive manner.
  • Excellent literacy is required. Must be able to both assimilate and generate explicit and concise documents for publication within our corporate environment.

Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Lifting, pushing, pulling and carrying -must be able to accomplish any task required of associates within assigned departments.
  • Bending/kneeling -must be able to accomplish any task required of associates within assigned departments.
  • Mobility -must be able to accomplish any task required of associates within assigned departments.
  • Continuous standing -must be able to accomplish any task required of associates within assigned departments.
  • Climbing up to approximately 40 steps 1% of 40 hour week. Climbing ladders up to approximately 5 feet 15% of 40 hour week.
  • Driving required as necessary.

Environment
Inside hotel and office environment 95% of shift.

Sage Hospitality Group logo

About Sage Hospitality Group

Sourced by ZipRecruiter

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

Industry

Hospitality services

Company size

1,001 - 5,000 Employees

Headquarters location

Denver, CO, US

Year founded

1984