ZipRecruiter

Log In

1

Hotel Operations Manager Jobs in Springfield, VA

Marriott International

Operations Manager

Washington, DC · On-site

$28.85 - $37.50/hr

JOB SUMMARY Supports the successful execution of all operations in the hotel operations departments ... OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ...

Kellen

Meetings Operations Manager

Washington, DC · On-site

$70K - $80K/yr

Manage hotel responses, compile reporting, and provide initial analysis for planner review ... Meetings Operations Support Supporting the planner team across client meetings by coordinating ...

Marriott

Operations Manager

Alexandria, VA · On-site

JOB SUMMARY Responsible for assisting in successfully executing all operations in the hotel ... OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ...

Marriott International

Operations Manager

Alexandria, VA · On-site

$66K - $101K/yr

JOB SUMMARY Responsible for assisting in successfully executing all operations in the hotel ... Managing Property Operations Function(s) • Follows property specific second effort and recovery ...

Marriott

Director of Operations

Washington, DC · On-site

Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. Managing Revenue Goals Monitors hotel operations sales ...

New

Marriott

Director of Operations

Washington, DC · On-site

Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. Managing Revenue Goals Monitors hotel operations sales ...

New

Marriott

Rooms Operations Manager

Washington, DC · On-site

OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... CORE WORK ACTIVITIES Leading Room Operations Team Verifies that goals are being translated to the ...

Marriott

Rooms Operations Manager

Washington, DC · On-site

OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... CORE WORK ACTIVITIES Leading Room Operations Team Verifies that goals are being translated to the ...

Planned Companies

Operations Manager

Arlington, VA

$75K - $80K/yr

Planned Companies -Multi-Site-Operations Manager - Summary Schedule: Monday-Friday 8:00AM-5:00PM ... Experience in a field supervisory or management level position, previous janitorial or hotel-like ...

Planned Companies

Operations Manager

Arlington, VA

$75K - $80K/yr

Planned Companies -Multi-Site-Operations Manager - Summary Schedule: Monday-Friday 8:00AM-5:00PM ... Experience in a field supervisory or management level position, previous janitorial or hotel-like ...

Planned Companies

Operations Manager

Arlington, VA · On-site

Planned Companies -Multi-Site-Operations Manager - Summary Schedule: Monday-Friday 8:00AM-5:00PM ... Experience in a field supervisory or management level position, previous janitorial or hotel-like ...

Planned Companies

Operations Manager

Arlington, VA · On-site

$75K - $80K/yr

Description Position at Planned Companies Planned Companies -Multi-Site-Operations Manager ... Experience in a field supervisory or management level position, previous janitorial or hotel-like ...

Sage Hospitality

Mgr Operations

Alexandria, VA

Job Overview Plan and manage the room and related area's operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding ...

next page

Showing results 1-20

All JobsHotel Operations JobsHotel Operations Manager JobsHotel Operations Manager Jobs in Springfield, VA

Hotel Operations Manager information

See Springfield, VA salary details

$31.3K

$57.5K

$97.1K

How much do hotel operations manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for hotel operations manager in Springfield, VA is $57,494.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $66,300.00 per year, depending on experience, location, and employer.

What is the highest paying job in hotel management?

The highest paying roles in hotel management are often executive positions such as General Manager of luxury or large-scale hotels, or regional and corporate executives like Vice President of Operations. These roles typically require extensive experience, strong leadership skills, and often advanced certifications or degrees in hospitality management or business. Salaries for these positions can exceed six figures annually depending on the size and location of the property.

What Does a Hotel Operations Manager Do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What does a hotel operations manager do?

A hotel operations manager oversees daily hotel activities, including front desk operations, housekeeping, maintenance, and guest services. They coordinate staff, ensure quality standards, manage budgets, and implement policies to ensure smooth hotel functioning and guest satisfaction.

What are the key skills and qualifications needed to thrive as a Hotel Operations Manager, and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a Hotel Operations Manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What skills do you need to be a hotel operations manager?

A hotel operations manager needs strong leadership, communication, and organizational skills to oversee daily hotel functions. They should have knowledge of hospitality management, customer service, and familiarity with hotel management software. Problem-solving abilities and the capacity to manage staff and budgets are also essential.

How much is the salary of an operations manager?

The salary of a Hotel Operations Manager typically ranges from $50,000 to $90,000 annually, depending on experience, location, and the size of the hotel. Many managers also receive bonuses and benefits based on performance and hotel profitability.
More about Hotel Operations Manager jobs
What job categories do people searching Hotel Operations Manager jobs in Springfield, VA look for? The top searched job categories for Hotel Operations Manager jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Hotel Operations Manager jobs? Cities near Springfield, VA with the most Hotel Operations Manager job openings:
Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Springfield, VA as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $57,494 per year, or $27.6 per hour.
Operations Manager

Operations Manager

Marriott International

Washington, DC • On-site

$28.85 - $37.50/hr

Full-time

Posted 16 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,173 frontline employees who took The Breakroom Quiz

51st of 106 rated hotels

Job description


JOB SUMMARY
Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Supporting Operations Team
• Ensures that goals are being translated to the team as they relate to guest tracking and productivity.
• Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.
• Assists in ensuring that the team has the capabilities to meet expectations.
• Leads by example demonstrating self-confidence, energy and enthusiasm.
• Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.
Supporting Property Operations Function(s)
• Follows property specific second effort and recovery plan.
• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
• Takes proactive approaches when dealing with employee concerns.
• Extends professionalism and courtesy to employees at all times.
• Communicates/updates all goals and results with employees.
• Meets semiannually with staff on a one-to-one basis.
• Assists/teaches the team scheduling against guest and hours/occupied room goals.
• Performs hourly job functions as needed.
Managing and Monitoring Activities that Affect the Guest Experience
• Provides excellent customer service by being readily available/approachable for all guests.
• Takes proactive approaches when dealing with guest concerns.
• Extends professionalism and courtesy to guests at all times.
• Responds timely to customer service department request.
• Ensures all team members meet or exceed all hospitality requirements.
Assisting in Managing Profitability
• Assists in performing required annual Quality audit with GM & RD.
• Ensures a viable key control program is in place.
• Understands financial statements, sales and activity reports, and other performance data.
Conducting Human Resources Activities
• Interviews and assists in making hiring decisions.
• Receives hiring recommendations from team supervisors.
• Ensures orientations for new team members are thorough and completed in a timely fashion.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About the Team
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

What Marriott International employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply