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Hotel Operations Manager Jobs in Riverside, IL (NOW HIRING)

Gecko Hospitality

Hotel General Manager

Des Plaines, IL · On-site

$120K - $130K/yr

General Manager - Full-Service Hotel Salary: $120,000 - $130,000 ++ Location: 15 miles outside of ... Oversee daily operations to ensure all departments are aligned with the hotel's goals and brand ...

sonesta

Front Desk Manager

Chicago, IL

$17.50 - $22.75/hr

Front Desk Manager The Front Desk Manager is responsible for overseeing front office operations to ensure exceptional guest service and efficient day-to-day performance at a full-service hotel. This ...

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Hotel Operations Manager information

See Riverside, IL salary details

$30.2K

$55.3K

$93.5K

How much do hotel operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for hotel operations manager in Riverside, IL is $55,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $63,800.00 per year, depending on experience, location, and employer.

What Does a Hotel Operations Manager Do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What does a Hotel Operations Manager do?

A Hotel Operations Manager is responsible for overseeing the daily operations of a hotel to ensure guests have a positive experience. Their duties include managing staff, coordinating housekeeping, handling guest complaints, monitoring budgets, and ensuring compliance with health and safety regulations. They work closely with different departments such as front desk, maintenance, and food service to maintain high standards throughout the property. Ultimately, their goal is to maximize guest satisfaction and hotel profitability.

What are the key skills and qualifications needed to thrive as a Hotel Operations Manager, and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a Hotel Operations Manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.
More about Hotel Operations Manager jobs
What job categories do people searching Hotel Operations Manager jobs in Riverside, IL look for? The top searched job categories for Hotel Operations Manager jobs in Riverside, IL are:
What cities near Riverside, IL are hiring for Hotel Operations Manager jobs? Cities near Riverside, IL with the most Hotel Operations Manager job openings:
Hotel Operations Manager jobs near you
Vice President - Resort Operations

Vice President - Resort Operations

Bally's Corporation

Chicago, IL

$180K - $200K/yr

Full-time

Posted 4 days ago

Bally's rating

6.3

Company rating: 6.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

14th of 15 rated gambling companies

Job description

This is not a job posting. It is an invitation.

There are operators, and then there are architects. The ones who do not just run a property -- they shape what it becomes. Who know the difference between managing a hotel and building one from the inside out.

This is a role for the latter.

Bally's Chicago is a $1.7 billion integrated resort rising along the Chicago River -- 500 hotel rooms, 50,000 square feet of convention space, a 3,000-seat entertainment venue, a two-acre park, 2,000 feet of riverwalk, and a casino that will redefine gaming in one of the great American cities. We are seeking a Vice President of Resort Operations to build the operational foundation before the first guest ever walks through the door.

What You Will Own

  • Pre-Opening: Design and implement all SOPs, service standards, and systems integrations from the ground up; lead team selection and culture-setting across all divisions
  • Hotel Operations: Full oversight of 500 rooms including Front Office, Bell, Concierge, and all guest-facing touchpoints; drive occupancy, RevPAR, and guest satisfaction
  • Housekeeping: Establish cleanliness standards, turn protocols, and labor models that set the benchmark for Chicago hospitality
  • Facilities: Oversee VP of Facilities and full campus operations; protect the integrity of a $1.7 billion asset
  • Spa and Retail: Develop and operate the resort spa and all retail outlets; build revenue through programming, packaging, and upsell culture
  • Valet and Parking: Own arrival and departure; establish throughput protocols and service standards for a high-volume downtown environment
  • Financial Performance: Own departmental P&L, labor models, and budget; use data to benchmark against best-in-class resorts
  • Partner Coordination: Primary bridge between resort operations, Levy Restaurants, Casino, Convention, and Entertainment leadership

Competitive Salary and Benefits Package:  $180,000-200,000 base

Bonus Eligible Position

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