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Hotel Operations Manager Jobs in Riverside, IL (NOW HIRING)

... by hotel management. * Prepare and distribute the Overnight Security Report, documenting patrols completed, guest interactions, incidents, maintenance concerns, safety hazards, and operational ...

Front Desk Manager

Chicago, IL · On-site

$60K - $67K/yr

Summary The Front Desk Manager acts as Front Office management presence in covering Manager on Duty ... Liaise with other hotel departments to ensure seamless service delivery and operational efficiency ...

As the managing company, VH serves as the employer and is responsible for all employment-related ... Coordinate all hotel cash handling operations and procedures. * Ensure cash and credit card ...

... by hotel management. * Prepare and distribute the Overnight Security Report, documenting patrols completed, guest interactions, incidents, maintenance concerns, safety hazards, and operational ...

Accounting Manager

Chicago, IL · On-site

$80K - $90K/yr

As the managing company, VH serves as the employer and is responsible for all employment-related ... Coordinate all hotel cash handling operations and procedures. * Ensure cash and credit card ...

JOB SUMMARY Supports the successful execution of all operations in the hotel operations departments ... OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ...

As the General Manager, you will manage all hotel operations to maximize profits and achieve the highest level of guest satisfaction, successfully driving both commercial performance and brand ...

General Manager

Chicago, IL · On-site

$145K/yr

As the General Manager, you will manage all hotel operations to maximize profits and achieve the highest level of guest satisfaction, successfully driving both commercial performance and brand ...

Showing results 41-60

Hotel Operations Manager information

See Riverside, IL salary details

$30.2K

$55.3K

$93.5K

How much do hotel operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for hotel operations manager in Riverside, IL is $55,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $63,800.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.
What cities near Riverside, IL are hiring for Hotel Operations Manager jobs? Cities near Riverside, IL with the most Hotel Operations Manager job openings:
Infographic showing various Hotel Operations Manager job openings in Riverside, IL as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $55,342 per year, or $26.6 per hour.

Overnight Security Officer

VH-H Rosemont LLC

Rosemont, IL • On-site

$22 - $23/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 17 days ago


Job description

Job Type
Full-time
Description
JOB SUMMARY
Ensure the safety and security of the hotel's guests, team members, property, and assets during overnight hours while also providing operational support to ensure the hotel runs efficiently throughout the night. This role serves as a key resource for all overnight hotel operations by maintaining a secure environment, responding to emergencies, and assisting guests.
ESSENTIAL FUNCTIONS
  • Conduct routine interior and exterior patrols of the hotel, including guest floors, public areas, parking lots, loading docks, stairwells, and surrounding property.
  • Monitor surveillance cameras, alarms, and access control systems, responding promptly to suspicious activity or security concerns.
  • Patrol guest room floors and public areas to identify and address unauthorized or unregistered individuals on property.
  • Approach all encounters with guests and employees in a friendly, service oriented manner
  • Respond to guest and team member requests for assistance, disturbances, emergencies, incidents, and security-related concerns.
  • Assist with all overnight hotel operations as needed, providing support to all departments.
  • Assist with guest requests by delivering requested amenities to the guest rooms.
  • Lock and unlock designated hotel areas in accordance with operational schedules and security procedures.
  • Ensure all exterior doors, meeting spaces, offices, and restricted areas are properly secured throughout the shift.
  • Complete scheduled security rounds and daily operational checklists to verify the safety, cleanliness, and functionality of the property.
  • Maintain a visible and professional presence throughout the hotel to deter criminal activity, promote guest safety, and deliver exceptional hospitality.
  • Coordinate with local law enforcement, fire department, or emergency medical personnel when necessary.
  • Perform other duties as assigned to support the overnight operation and ensure a safe, secure, and seamless guest experience.

SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.
  • Assist with guest room lockouts, welfare checks, noise complaints, and other guest service requests as directed by hotel management.
  • Prepare and distribute the Overnight Security Report, documenting patrols completed, guest interactions, incidents, maintenance concerns, safety hazards, and operational updates for hotel leadership.
  • Report accidents, incidents, injuries, property damage, and unusual occurrences through detailed incident reports.
  • Any other duties as assigned by the Front Office Manager or Director of Front Office.

Requirements
SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
  • Must be able to read and write to facilitate the communication process.
  • Basic computer skills and the ability to complete incident reports and operational documentation accurately.
  • Requires good communication skills, both verbal and written.
  • Extensive knowledge of the hotel, its services and facilities.
  • Must have strong customer relations, communication, and conflict resolution skills.
  • Ability to remain calm, exercise sound judgment, and respond effectively in emergency situations.
  • Ability to work independently while managing multiple priorities in a fast-paced environment.
  • Flexible to work overnight shifts, weekends, and holidays as business needs require.
  • CPR/First Aid certification preferred.

PHYSICAL DEMANDS
  • Must be able to stand and exert well-paced ability for up to 8 hours in length.
  • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
  • Must be able to patrol the property.
  • Must be able to lift up to 50 lbs. occasionally.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing stairs, listening and hearing ability and visual acuity.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

AVAILABILITY
This company operates seven days a week, 24 hours a day. Generally this position will be scheduled for overnight shifts. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.
In accordance with Illinois law, the compensation and benefits for this position are as follows:
Pay Range:
$22.00 - $23.00 per hour
Compensation within this range will be determined based on relevant experience, skills, and other job-related factors consistent with applicable law.
Benefits:
Eligible employees may receive access to the following benefits, subject to plan terms and eligibility requirements:
  • Paid time off, including:
    • Paid Holidays, including one Floating Holiday
    • Paid Time Off (PTO)
    • Paid Sick Time
  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Employee Assistance Program (EAP)
  • Employee discounts (e.g., hotel stays)

Paid Leave:
This position is eligible for paid leave benefits in accordance with applicable state and local laws.
The Company provides paid leave benefits that meet or exceed legal requirements. Details regarding accrual, use, and eligibility will be provided upon hire.
Scheduling Expectations:
Work schedules for this position are based on business needs and may vary, including:
  • Overnight shifts, weekends, and holidays
  • Shifts based on occupancy levels, events, and seasonal demand

Schedules are communicated in advance in accordance with Company policy.
We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws
Salary Description
$22.00/Hour - $23.00/Hour