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Hotel Operations Manager Jobs in Delaware (NOW HIRING)

Participate in Manager-on-Duty shifts and operational support as needed to ensure overall hotel success. Success in this role will be measured as much by relationships as revenue. The ideal candidate ...

Participate in Manager-on-Duty shifts and operational support as needed to ensure overall hotel success. Success in this role will be measured as much by relationships as revenue. The ideal candidate ...

$18.75 - $25.75/hr

College degree preferably specializingin hotel management * A solid knowledge of hotel operations, especially in sales * Ability to operate computer systems, including Delphi * Reading, writing and ...

The Corporate Executive Assistant reports directly to Hotel Manager. Education A college degree or ... Experience in Rooms or F&B operations is an advantage. Eligibility * Previous experience in a ...

$15 - $19/hr

... the hotel through long after departure. Working during overnight operations, the role is responsible for creating a welcoming and reassuring environment while managing guest interactions across ...

Must have solid knowledge of hotel operations, including proficiency in hotel property management systems. Knowledge of Opera preferred. * Knowledgeable about the local area, have a high degree of ...

Act as a hands-on, visible,committedand exemplary leader. 2. Operations Management * Oversee all ... Actively contribute to the hotel's long-term asset management and capital planning strategy.

$15 - $19/hr

Support valet parking operations and traffic management at hotel entrances. * Maintain cleanliness and organization of all front-of-house and luggage storage areas. * Ensure all guest interactions ...

Laundry Attendant

Lewes, DE · On-site

$13.50 - $16.50/hr

... Manager of any equipment malfunctions, damaged linens, or supply needs. * Follow hotel safety standards and use only approved chemicals. * Perform routine laundry tasks and ensure operational ...

laundry

Rehoboth Beach, DE · On-site

$13 - $16/hr

... Manager of any equipment malfunctions, damaged linens, or supply needs. * Follow hotel safety standards and use only approved chemicals. * Perform routine laundry tasks and ensure operational ...

... hotel operations, healthcare) Physical Requirements * Standing, walking, squatting, bending ... management to nearly 1,000 customers across six industries.

Laundry Attendant

Lewes, DE · On-site

$13.50 - $16.50/hr

... Manager of any equipment malfunctions, damaged linens, or supply needs. * Follow hotel safety standards and use only approved chemicals. * Perform routine laundry tasks and ensure operational ...

$16.25 - $19.75/hr

College degree preferably specializinginsupply chainmanagement and/or hotel management * A working knowledge of hotel operations and/or warehousing procedures * Knowledge of cost control ...

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Hotel Operations Manager information

See Delaware salary details

$30K

$55.1K

$93.1K

How much do hotel operations manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for hotel operations manager in Delaware is $55,091.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $63,600.00 per year, depending on experience, location, and employer.

What is the highest paying job in hotel management?

The highest paying roles in hotel management are often executive positions such as General Manager of luxury or large-scale hotels, or regional and corporate executives like Vice President of Operations. These roles typically require extensive experience, strong leadership skills, and often advanced certifications or degrees in hospitality management or business. Salaries for these positions can exceed six figures annually depending on the size and location of the property.

What Does a Hotel Operations Manager Do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What does a hotel operations manager do?

A hotel operations manager oversees daily hotel activities, including front desk operations, housekeeping, maintenance, and guest services. They coordinate staff, ensure quality standards, manage budgets, and implement policies to ensure smooth hotel functioning and guest satisfaction.

What are the key skills and qualifications needed to thrive as a Hotel Operations Manager, and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a Hotel Operations Manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What skills do you need to be a hotel operations manager?

A hotel operations manager needs strong leadership, communication, and organizational skills to oversee daily hotel functions. They should have knowledge of hospitality management, customer service, and familiarity with hotel management software. Problem-solving abilities and the capacity to manage staff and budgets are also essential.

How much is the salary of an operations manager?

The salary of a Hotel Operations Manager typically ranges from $50,000 to $90,000 annually, depending on experience, location, and the size of the hotel. Many managers also receive bonuses and benefits based on performance and hotel profitability.
What job categories do people searching Hotel Operations Manager jobs in Delaware look for? The top searched job categories for Hotel Operations Manager jobs in Delaware are:
Infographic showing various Hotel Operations Manager job openings in Delaware as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $55,091 per year, or $26.5 per hour.
Director of Sales

Director of Sales

Marriott

Newark, DE • On-site

Full-time

Posted 7 days ago


Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,173 frontline employees who took The Breakroom Quiz

51st of 106 rated hotels


Job description

Additional Information: This hotel is owned and operated by an independent franchisee, Shaner Hotel Group. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

About the Team
Shaner Hotels has an amazing opportunity at our Courtyard Newark - UD. Located on a beautiful suburban campus, the Courtyard Newark-University of Delaware offers impeccable service coupled with state-of-the-art technology. Our beautifully appointed guestrooms offer all the comforts of home and feature well-lit workstations and complimentary Wi-Fi. We take pride in being one of Delaware's first "Green Lodging" establishments. The hotel is near many local businesses-including WL Gore, Bank of America, and Siemens-and we are adjacent to Clayton Hall Conference Center, a university-run facility that boasts over 40,000 square feet of meeting space. If it's fun you're looking for, you can test your luck at Delaware Park, experience some of Delaware's "tax-free" shopping at Christiana Mall or take in some culture in the neighboring Brandywine Valley.
 
Job Description
 
We Need More Than a Director of Sales.
We Need a Relationship Builder, Community Connector, and Revenue Leader.
This role is ideal for someone who thrives on building meaningful relationships, creating opportunities, and representing a respected hotel within the community. As Director of Sales, you will be responsible for driving top-line revenue while serving as one of the hotel's primary ambassadors to our guests, clients, partners, and stakeholders.
 
Located on the campus of the University of Delaware, our hotel occupies a unique position within the Newark market. The successful candidate will play a key role in strengthening relationships with university departments, athletic programs, corporate partners, community organizations, and ownership representatives, while identifying new opportunities for growth and long-term success.
 
What You'll Do
Lead all sales, marketing, and catering efforts for the hotel.
Develop and execute strategic sales plans designed to maximize revenue, occupancy, and market share.
Build and maintain strong relationships with corporate accounts, university departments, athletic programs, government agencies, associations, community organizations, and other key stakeholders.
Serve as a primary liaison for ownership-related housing and lodging needs.
Identify emerging market opportunities and develop strategies to capture new business.
Conduct direct sales activities, prospecting efforts, site visits, networking events, and client presentations.
Manage booking pace, forecasting, production reporting, and sales performance metrics.
Develop and manage annual sales and marketing budgets and strategic marketing plans.
Attend chamber events, trade shows, civic functions, and industry organizations as a representative of the hotel.
Collaborate closely with Revenue Management, Operations, and other department leaders to ensure an exceptional guest experience.
Lead, coach, and develop members of the Sales and Catering team while fostering a culture of accountability, professionalism, and service excellence.
Participate in Manager-on-Duty shifts and operational support as needed to ensure overall hotel success.
 
Success in this role will be measured as much by relationships as revenue. The ideal candidate understands that stakeholder trust, community engagement, exceptional client service, and long-term partnerships are just as important as achieving sales goals.
 
What We're Looking For
 
Minimum five years of progressive sales experience, preferably within the hospitality industry.
Strong understanding of hotel operations, revenue generation, and sales strategy.
Excellent communication, presentation, negotiation, and relationship-building skills.
Experience preparing budgets, forecasts, sales action plans, and production reports.
Ability to effectively manage multiple priorities while maintaining attention to detail.
Strong computer and sales technology proficiency.
Ability to work independently and collaboratively across departments.
Professional demeanor and the ability to represent the hotel positively in all settings.
 
Preferred Qualifications
Previous hotel sales leadership or supervisory experience.
College degree preferred.
Familiarity with the Newark, Delaware market and surrounding region.
Experience with Marriott-branded hotels.
Spanish language proficiency is a plus.
 
The Ideal Candidate
A natural connector who enjoys building relationships and creating opportunities.
Comfortable engaging with executives, university leadership, community partners, clients, and guests.
Strategic, organized, and driven by results.
Equally comfortable developing long-term plans and executing day-to-day sales initiatives.
Accountable, adaptable, and solutions-oriented.
Passionate about hospitality and committed to delivering exceptional service.
Willing to step in wherever needed to support the success of the hotel and your team.
 
Schedule Expectations
This position is primarily a weekday leadership role; however, hospitality is not a traditional 9-to-5 business. The successful candidate should expect occasional evening, weekend, and holiday responsibilities to support clients, special events, networking opportunities, and hotel operations.
 
Why Join Our Team?
The Courtyard Newark - University of Delaware offers a unique opportunity to work at the intersection of hospitality, higher education, athletics, and community engagement. As a member of the Executive Leadership Team, you will have the opportunity to make a meaningful impact on the hotel's success, help shape its future, and represent one of Delaware's most recognizable hospitality partnerships.
 
If you're ready to build relationships, create opportunities, drive revenue, and lead with purpose, we'd love to hear from you.

salaried compensation and benefits

This company is an equal opportunity employer.

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