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Hotel Operations Manager Jobs in Delaware (NOW HIRING)

Marriott

Front Desk Manager

Newark, DE · On-site

$16.50 - $21.50/hr

The Front Office Manager is one of the most influential leaders in the hotel, serving as a key operational partner to hotel leadership while guiding the team responsible for creating exceptional ...

Marriott International

Front Desk Manager

Newark, DE · On-site

$16.50 - $21.50/hr

The Front Office Manager is one of the most influential leaders in the hotel, serving as a key operational partner to hotel leadership while guiding the team responsible for creating exceptional ...

Atlantic Sands

General Manager

Rehoboth Beach, DE · On-site

Lead all hotel operations with a strong focus on Rooms Division performance * Drive revenue growth through effective yield management and guest experience excellence * Build, mentor, and inspire high ...

Shaner Hotel Group

Front Desk Supervisor

Newark, DE · On-site

$16.50 - $21.50/hr

Serve as the Manager on Duty when assigned and provide leadership throughout the hotel as business demands require. * Jump in wherever needed to support the operation and ensure the success of the ...

Gulph Creek Hotels

Laundry Attendant

Wilmington, DE · On-site

Equipment wipe down (report any/all equipment malfunction to management) * Sweeping and mopping ... and efficient hotel operations. * Other duties as required. * Ensure that linen is clean and ...

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All JobsHotel Operations JobsHotel Operations Manager JobsHotel Operations Manager Jobs in Delaware

Hotel Operations Manager information

See Delaware salary details

$30K

$55.1K

$93.1K

How much do hotel operations manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for hotel operations manager in Delaware is $55,091.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $63,600.00 per year, depending on experience, location, and employer.

What is the highest paying job in hotel management?

The highest paying roles in hotel management are often executive positions such as General Manager of luxury or large-scale hotels, or regional and corporate executives like Vice President of Operations. These roles typically require extensive experience, strong leadership skills, and often advanced certifications or degrees in hospitality management or business. Salaries for these positions can exceed six figures annually depending on the size and location of the property.

What Does a Hotel Operations Manager Do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What does a hotel operations manager do?

A hotel operations manager oversees daily hotel activities, including front desk operations, housekeeping, maintenance, and guest services. They coordinate staff, ensure quality standards, manage budgets, and implement policies to ensure smooth hotel functioning and guest satisfaction.

What are the key skills and qualifications needed to thrive as a Hotel Operations Manager, and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a Hotel Operations Manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What skills do you need to be a hotel operations manager?

A hotel operations manager needs strong leadership, communication, and organizational skills to oversee daily hotel functions. They should have knowledge of hospitality management, customer service, and familiarity with hotel management software. Problem-solving abilities and the capacity to manage staff and budgets are also essential.

How much is the salary of an operations manager?

The salary of a Hotel Operations Manager typically ranges from $50,000 to $90,000 annually, depending on experience, location, and the size of the hotel. Many managers also receive bonuses and benefits based on performance and hotel profitability.
More about Hotel Operations Manager jobs
What job categories do people searching Hotel Operations Manager jobs in Delaware look for? The top searched job categories for Hotel Operations Manager jobs in Delaware are:
Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Delaware as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $55,091 per year, or $26.5 per hour.
Events + Sales Manager | The Quoin Wilmington | PM Hotel Group

Events + Sales Manager | The Quoin Wilmington | PM Hotel Group

PM Hotel Group

Wilmington, DE

Full-time

Medical, Dental, Vision, PTO

Posted 7 days ago

PM Hotel Group rating

7.4

Company rating: 7.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

About The Quoin Hotel & Restaurant

The Quoin Hotel & Restaurant in Wilmington, Delaware, officially opened its doors in 2022 and is located at 519 N. Market Street inside the historic Security Trust & Safe Company Building, a Victorian brownstone designed by famed architect Frank Furness in 1885. Today, we offer a Michelin Key, 24-room boutique hotel that offers multiple dining amenities and outlets. 

At The Quoin, each food and beverage outlet operates as a distinct yet cohesive aesthetic expression and hospitality experience:

  • The Quoin Restaurant delivers deliscious wood-fired fare and a curated wine program in a refined yet lively setting with outdoor patio and PDR for lunch, brunch, or dinner.
  • Simmer Down, the hotel’s moody, speakeasy-style lounge set within a historic bank vault, offers bespoke cocktails and an intimate late-night atmosphere.
  • The Quoin Rooftop Bar & Lounge provides panoramic city views with chic cocktail service and tapas bites — a high-energy yet polished social destination.
  • Private Dining & Events range from curated private dinners to weddings, and corporate buyouts, requiring seamless execution and customized menus.

Together, these venues define the property’s identity: chic but welcoming, luxurious but approachable. 

Key Responsibilities

  • Sales Driving: Achieve an annual sales quota for semi-private and private event F & B sales. Prospect for new business while maintaining current business relationships.
  • Lead Management: Convert incoming inquiries into confirmed event bookings. Conducting walk-in and scheduled tours and calls.
  • Client Relations: Build relationships with restaurant and hotel guests, corporate clients, and local partners. 
  • Event Coordination: Design customized event menus, suggest pairings, upsell, floor plans, and event BEOs. Run weekly BEO meetings with the team.
  • Group & Conference Services: Serve as the Conference Services Manager for assigned hotel groups, coordinating room blocks, catering, meeting logistics, and serving as the primary liaison from contract turnover through event execution.
  • Event Execution: Assist the F & B team in setting-up and running high-touch events.
  • Financial Reporting: Submit event sales reports to management and ownership. Financial reconciliations for all events. 
  • Software Operations: Manage bookings daily using Tripleseat, Toast POS, and Resy POS systems.
  • Cross-Department Collaboration: Coordinate with hotel sales, the restaurant culinary and service teams daily.

Qualifications

  • Experience: Minimum 2–3 years of high-end catering and event sales experience. Strong knowledge of fine dining service, food, and beverage is key. Restaurant management experience is a plus.
  • Tech Proficiency: Hands-on experience with Tripleseat software is a plus. Online Tripleseat University is also available for training. 
  • Reservation Systems: Experience utilizing reservation platforms (e.g., Resy) and restaurant POS systems (e.g., Toast).
  • Hotel Knowledge: Understanding of luxury hotel operations and mixed-use property dynamics a plus.
  • Financial Acumen: Proven track record of meeting or exceeding $500k+ sales quotas. Financial literacy (reporting, forecasting, and cost controls).
  • Communication: Exceptional verbal and written communication skills for contract negotiations and the ability to thrive in a boutique, high-touch hospitality environment
  • Leadership: Sophisticated management style with a hands-on approach. Showcasing professional etiquette, calm demeanor, and confidence.

What We Offer

  • Competitive base salary with sales incentives.
  • Comprehensive health, dental, and vision benefits.
  • Paid time off and holiday pay.
  • Hotel room discounts and restaurant dining perks.
  • Strong pipeline of warm leads from hotel group bookings.
  • Beautiful work environment and a friendly team to support you.

What PM Hotel Group employees say

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