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Hotel Operation Manager Jobs in Indiana (NOW HIRING)

The Ghoman Group

Operation Manager

Indianapolis, IN

$60K - $80K/yr

Hotel Operations Manager Company: Ghoman Group Property: Indianapolis Inn Location: 5855 Rockville Rd, Indianapolis, IN 46224 Job Type: Full-Time Salary: $60,000 - $80,000 per year (Based on ...

StepStone Hospitality

General Manager

Indianapolis, IN · On-site

... all operational aspects of the hotel including assisting in departments where needed • Develop ... managed assets. • Oher duties as assigned #ZR Requirements • Must have a comprehensive ...

StepStone Hospitality

General Manager

Indianapolis, IN · On-site

... all operational aspects of the hotel including assisting in departments where needed • Develop ... or managed assets. • Oher duties as assigned Requirements: • Must have a comprehensive ...

Omni Hotels & Resorts

Hotel Housekeeper

Indianapolis, IN · On-site

$13.25 - $17.25/hr

... management. Qualifications: • Strong attention to detail. • Excellent customer service and ... hotel operations. Ability to maintain a positive and professional demeanor and composure at all ...

MHG Hotels

Bench Operations Manager

Indianapolis, IN · On-site

By driving results As a Bench Operations Manager, you will: * Assist the General Manager in all aspects of hotel operations, day-to-day staff management, and guests. * Ensure compliance with SOP ...

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All JobsHotel Operation JobsHotel Operation Manager JobsHotel Operation Manager Jobs in Indiana

Hotel Operation Manager information

See Indiana salary details

$28.5K

$52.4K

$88.5K

How much do hotel operation manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for hotel operation manager in Indiana is $52,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $60,400.00 per year, depending on experience, location, and employer.

What is the highest paid position in a hotel?

The highest paid position in a hotel is typically the General Manager, who oversees all hotel operations, sets strategic goals, and manages staff. Salaries for General Managers can exceed six figures, especially in luxury or large-scale hotels, and often require extensive experience, leadership skills, and industry certifications.

What is the highest paying job in hotel management?

The highest paying roles in hotel management are typically executive positions such as General Manager of luxury or large-scale hotels, or regional and corporate executives like Vice President of Operations. These roles often require extensive experience, strong leadership skills, and advanced certifications, and they can earn six-figure salaries depending on the size and location of the property.

What does an operations manager in a hotel do?

A hotel operations manager oversees daily hotel activities, including front desk operations, housekeeping, maintenance, and guest services. They coordinate staff, ensure quality standards, manage budgets, and implement policies to ensure smooth hotel functioning and guest satisfaction.

What are some common challenges faced by Hotel Operation Managers, and how are they typically addressed?

Hotel Operation Managers often face challenges such as ensuring consistent service quality across departments, managing high occupancy periods, and addressing guest concerns promptly. To overcome these, they implement standardized operating procedures, invest in staff training, and maintain clear communication channels with their team. Additionally, they regularly review guest feedback and collaborate closely with housekeeping, front desk, and food & beverage teams to proactively resolve issues and enhance guest satisfaction.

Is operations manager a high position?

An operations manager, including a hotel operation manager, is typically considered a mid- to senior-level role responsible for overseeing daily activities, staff, and service quality. It often requires leadership skills, experience in management, and sometimes certifications, and it can lead to higher executive positions within an organization.

What does a Hotel Operation Manager do?

A Hotel Operation Manager oversees the daily functions of a hotel to ensure smooth and efficient operations. Their responsibilities typically include managing staff, ensuring guest satisfaction, handling budgets, coordinating departments such as housekeeping, front desk, and maintenance, and implementing hotel policies and standards. They play a key role in maintaining high service quality, addressing guest issues, and optimizing hotel profitability. Ultimately, they ensure the hotel runs efficiently while providing an excellent guest experience.

What are the key skills and qualifications needed to thrive as a Hotel Operation Manager, and why are they important?

To thrive as a Hotel Operation Manager, you need a solid background in hospitality management, business administration, and proven experience overseeing hotel operations. Familiarity with property management systems (PMS), booking software, and certifications like CHA (Certified Hotel Administrator) are typically required. Excellent leadership, problem-solving, and interpersonal skills help foster a positive work environment and guest satisfaction. These competencies are crucial for ensuring efficient hotel operations, high service standards, and profitability in a competitive industry.
What are popular job titles related to Hotel Operation Manager jobs in Indiana? For Hotel Operation Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Hotel Operation Manager jobs in Indiana look for? The top searched job categories for Hotel Operation Manager jobs in Indiana are:
What cities in Indiana are hiring for Hotel Operation Manager jobs? Cities in Indiana with the most Hotel Operation Manager job openings:
Hotel Operation Manager jobs near you
Infographic showing various Hotel Operation Manager job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $52,377 per year, or $25.2 per hour.

Operation Manager

The Ghoman Group

Indianapolis, IN

$60K - $80K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 20 days ago

Job description

Hotel Operations Manager

Company: Ghoman Group
Property: Indianapolis Inn
Location: 5855 Rockville Rd, Indianapolis, IN 46224
Job Type: Full-Time
Salary: $60,000 – $80,000 per year (Based on Experience and Qualifications)

About the Role

Ghoman Group is seeking an experienced, results-driven Hotel Operations Manager to lead the day-to-day operations of Indianapolis Inn. The successful candidate will be responsible for ensuring operational excellence, maximizing guest satisfaction, driving team performance, and supporting the property's financial objectives.

This leadership position requires a hospitality professional with a strong background in hotel operations, employee development, guest relations, and revenue-focused management. The Operations Manager will work closely with the General Manager and department leaders to ensure all operational standards are consistently met while delivering exceptional guest experiences.

Key ResponsibilitiesOperational Leadership

  • Direct and oversee all daily hotel operations to ensure efficiency, productivity, and exceptional service delivery.

  • Ensure all departments operate in compliance with company policies, brand standards, and hospitality best practices.

  • Monitor operational performance and implement improvements to enhance service quality and profitability.

  • Conduct regular property inspections to maintain high standards of cleanliness, safety, and presentation.

Guest Experience & Service Excellence

  • Champion a guest-focused culture throughout the property.

  • Address guest concerns, complaints, and service recovery situations promptly and professionally.

  • Monitor guest satisfaction scores and implement strategies for continuous improvement.

  • Ensure an outstanding guest experience from arrival through departure.

Team Leadership & Development

  • Lead, mentor, and motivate department managers and team members.

  • Assist in recruiting, onboarding, training, and retaining top hospitality talent.

  • Conduct performance evaluations and support employee development initiatives.

  • Foster a positive workplace culture built on accountability, teamwork, and excellence.

Financial & Business Performance

  • Assist in the preparation and management of operational budgets.

  • Monitor labor costs, departmental expenses, and operational efficiencies.

  • Review daily, weekly, and monthly performance reports and implement corrective actions when necessary.

  • Support revenue optimization efforts through effective inventory management and operational planning.

  • Identify opportunities for cost savings while maintaining service quality.

Compliance & Risk Management

  • Ensure compliance with all federal, state, and local regulations.

  • Maintain adherence to Occupational Safety, Health, and Fire Safety requirements.

  • Oversee security procedures and emergency response protocols.

  • Ensure successful completion of internal audits and operational reviews.

QualificationsEducation

  • Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field preferred.

Experience

  • Minimum of 5 years of progressive hotel operations experience.

  • At least 2–3 years in a hotel leadership or management role.

  • Proven experience managing multiple hotel departments, including Front Office, Housekeeping, Maintenance, and Guest Services.

  • Strong understanding of hotel financials, budgeting, labor management, and operational reporting.

  • Experience with hotel Property Management Systems (PMS) and hospitality technology platforms.

Core Competencies

  • Leadership and Team Development

  • Hotel Operations Management

  • Guest Relations and Service Recovery

  • Financial Acumen and Budget Management

  • Strategic Problem Solving

  • Communication and Interpersonal Skills

  • Staff Training and Performance Management

  • Operational Efficiency and Quality Assurance

  • Time Management and Organizational Excellence

Benefits

  • Competitive Salary: $60,000 – $80,000 annually

  • Performance-Based Bonus Opportunities

  • Paid Time Off

  • Health, Dental, and Vision Insurance

  • Professional Development and Leadership Training

  • Career Advancement Opportunities Within Ghoman Group

Why Join Ghoman Group?

At Ghoman Group, we are committed to delivering exceptional hospitality experiences while fostering a culture of growth, innovation, and operational excellence. If you are a dedicated hospitality leader who thrives in a fast-paced environment and is passionate about driving results, we encourage you to apply.

Join our team and play a key role in shaping the success of Indianapolis Inn.