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Hotel Booking Jobs in Virginia (NOW HIRING)

Reservations Supervisor

Richmond, VA · On-site

$17.50 - $18.50/hr

The Jefferson Hotel, a renowned luxury property in Richmond, VA, is seeking an experienced and ... booking through arrival. The ideal candidate is detail-oriented, guest-minded, and thrives in a ...

Events Administrator

Richmond, VA · On-site

$19.75 - $27.25/hr

The Jefferson Hotel is seeking a detail-oriented Catering Administrator plays a vital role in ... Support Catering Sales Managers with follow-up correspondence, booking documentation, and ...

Showing results 21-40

Hotel Booking information

See Virginia salary details

$28.8K

$47.5K

$98.6K

How much do hotel booking jobs pay per year?

As of Sep 3, 2026, the average yearly pay for hotel booking in Virginia is $47,519.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,700.00 and $50,600.00 per year, depending on experience, location, and employer.

What does a hotel booking agent do?

A hotel booking agent helps guests reserve rooms and services at hotels, either directly or through travel agencies and online platforms. Their responsibilities include providing information about room availability, rates, amenities, and policies, as well as processing reservations and handling special requests. They may also assist with cancellations, modifications, and resolving customer issues to ensure a smooth booking experience.

What are the key skills and qualifications needed to thrive as a hotel booking agent, and why are they important?

To thrive as a Hotel Booking Agent, you need strong customer service skills, attention to detail, and familiarity with hotel reservation procedures, often supported by a high school diploma or hospitality training. Proficiency in property management systems (PMS), booking platforms, and communication tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help agents handle guest inquiries and resolve issues efficiently. These skills ensure smooth reservation processes, high guest satisfaction, and contribute directly to a hotel's reputation and revenue.

What are some of the common challenges faced by professionals in hotel booking roles, and how can they be effectively managed?

Professionals in hotel booking often encounter challenges such as managing high call volumes during peak seasons, handling last-minute changes or cancellations, and ensuring accurate communication between guests and hotel staff. To manage these effectively, it’s important to stay organized, become proficient with reservation software, and develop strong problem-solving skills. Collaborating closely with front desk teams and maintaining a calm, customer-focused approach can help resolve issues quickly and maintain guest satisfaction.

What is the difference between Hotel Booking vs Hotel Front Desk Agent?

AspectHotel BookingHotel Front Desk Agent
Primary RoleManaging reservations and bookings online or via phoneAssisting guests check-in/out, providing information, handling inquiries
Required SkillsCustomer service, reservation systems, communicationCustomer service, communication, problem-solving
Work EnvironmentOffice, call centers, online platformsHotel lobby, front desk area
CertificationsNone typically required, reservation system trainingCustomer service training, hospitality certifications optional

Hotel Booking primarily involves managing reservations through online systems or phone, focusing on booking accuracy and customer communication. Hotel Front Desk Agents interact directly with guests, handling check-ins, providing information, and resolving issues. While both roles require strong customer service skills, Hotel Booking is more administrative, whereas Hotel Front Desk work is more guest-facing.

What are popular job titles related to Hotel Booking jobs in Virginia?

For Hotel Booking jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Hotel Booking jobs in Virginia look for?

The top searched job categories for Hotel Booking jobs in Virginia are:

What cities in Virginia are hiring for Hotel Booking jobs?

Cities in Virginia with the most Hotel Booking job openings:

Infographic showing various Hotel Booking job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $47,519 per year, or $22.8 per hour.

SENIOR SALES MANAGER OEM/HM

Hotel Spero

Newport News, VA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Senior Sales Manager HM/OEM

The Senior Sales Manager HM/OEM is responsible for solicitation, selling and contracting rooms for assigned market in coordination with transient demand patterns and existing group business in order to maximize hotel room and related revenues. Continuous outside and inside sales solicitation to grow new group business, efficient and accurate detailing of events as needed from time of booking through event date, communication of details to operational departments in a timely and accurate manner to ensure proper execution of guest needs.

Sales: The achievement of individual booking goals and the achievement of budgeted hotel group room and related revenue through outside sales activities to grow new business. Building relationships with current clients to maintain and grow existing business. Skillful, efficient and timely response to incoming leads to ensure a high conversion rate on incoming leads and lead sources.

Service: Timely follow up and thorough attention to detail. Negotiating, detailing and administration of required documents for group rooms and related events. This includes, but is not limited to contracts, banquet event orders, payment arrangements and on-site assistance. Effective communication of group details to all hotel departments in a timely and efficient manner. As needed, meet and greet clients at the beginning of event to introduce client to service point of contact for hotel.

This position is responsible for:

  • Understands and abides by all safety protocols.
  • Willingly embrace last-minute changes in direction and unexpected changes in operational plan.
  • Performs other duties as assigned.
  • Maintain positive guest relations at all times.
  • Outside Sales solicitation activities to grow group rooms and related revenue
  • Overnight travel for business related activities as needed
  • Achievement of monthly and quarterly booking goals
  • Proficient use of computer, software and technology
  • Skillfully respond to incoming leads and maximize conversion from all sources
  • Analyze and manage business opportunities to achieve the highest profit margins for department and hotel
  • Creatively sells available hotel space to maximize revenue
  • Obtains rooming lists, catering selection and set-up details from clients.
  • Finalizing banquet event orders and contacting customers for final counts as needed
  • Trace files to insure correct payment
  • Proper procedures pre and post function to ensure payment.
  • Negotiate and finalizes contracts with in approved Crestline guidelines
  • Communicates with appropriate departments regarding set-up changes and final counts.
  • Ensures that guest rooms and meeting rooms are blocked.
  • Provide accurate forecasts to operational departments to ensure proper staffing
  • Establishes on- sight customer contact as needed and introduces customer to the service staff
  • Follows-up with clients after each function to insure satisfaction and solicit for additional business
  • Ensure proper usage and that all required information is entered into sales software including all significant client communication
  • Conducts oneself at all times in a professional business manner, acts as a professional representative of the hotel and an enthusiastic member of the sales team
  • Volunteers and assists other sales members as needed in the achievement of their goals to ensure departmental goals are met
  • Ensures Business Plan and related action plans are executed as established
  • Position may be required to occasionally work flexible hours and weekends
  • Other responsibilities as assigned by Supervisor

Education & Experience: Must have a high school diploma or GED plus one to two years experience in hotel and/or conference center sales; or any equivalent combination of education and experience which provides the above knowledge, skills, and abilities. Conference center experience preferred.