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Hospitality Risk Management Jobs in Georgia (NOW HIRING)

... risk management processes Company : NCR Corporation is a leading software and services-led enterprise that is a provider in the financial, retail and hospitality industries. Founded in 1884, the ...

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Hospitality Risk Management information

What jobs can I do with a risk management degree?

A risk management degree can qualify you for roles such as risk analyst, safety manager, compliance officer, or insurance underwriter in the hospitality industry. These positions involve assessing and mitigating risks, developing safety protocols, and ensuring regulatory compliance, often requiring strong analytical skills and familiarity with industry-specific tools and regulations.

What are the key skills and qualifications needed to thrive in Hospitality Risk Management, and why are they important?

To thrive in Hospitality Risk Management, you need a solid background in risk assessment, compliance, and hospitality operations, often supported by a degree in hospitality management, business, or risk management. Familiarity with risk analysis software, incident reporting tools, and certifications such as Certified Risk Manager (CRM) or Certified Hospitality Risk Manager (CHRM) are typically required. Excellent communication, analytical thinking, and problem-solving skills help professionals anticipate and mitigate potential risks while fostering a culture of safety. These skills are essential for protecting guests, staff, and assets, ensuring regulatory compliance, and maintaining a positive reputation in the hospitality industry.

What is the difference between Hospitality Risk Management vs Hospitality Safety Coordinator?

AspectHospitality Risk ManagementHospitality Safety Coordinator
CredentialsCertifications in risk management, safety, or hospitality managementSafety certifications, OSHA training, hospitality safety courses
Work EnvironmentHotels, resorts, restaurants, event venuesHotels, resorts, hospitality venues
Employer & Industry UsageUsed by risk managers in hospitality to prevent lossesUsed by safety teams to ensure compliance and safety standards

Hospitality Risk Management focuses on identifying and mitigating risks across the hospitality industry, including financial, legal, and operational threats. Hospitality Safety Coordinators primarily concentrate on implementing safety protocols and ensuring compliance with safety regulations. While both roles aim to protect the organization, risk management has a broader scope, whereas safety coordinators focus specifically on safety procedures and compliance.

What is the highest paying job in hospitality management?

The highest paying roles in hospitality management are typically executive positions such as General Manager of large hotels or resort directors, with salaries often exceeding six figures. These roles require extensive experience, strong leadership skills, and often advanced certifications or degrees in hospitality or business management.

What are some common challenges faced in hospitality risk management and how can professionals proactively address them?

Professionals in hospitality risk management often face challenges such as ensuring guest safety, maintaining compliance with health and safety regulations, and managing liability for incidents on the property. To proactively address these, risk managers typically conduct regular safety audits, provide staff training on emergency procedures, and develop comprehensive risk mitigation plans. Collaborating closely with operations, legal, and human resources teams is crucial to identify potential risks early and implement effective controls, ensuring a safe and compliant environment for both guests and staff.

What is hospitality risk management?

Hospitality risk management is the process of identifying, assessing, and mitigating risks that can impact hospitality businesses such as hotels, restaurants, and resorts. This includes managing potential issues like guest safety, food safety, property damage, legal liabilities, and financial losses. Effective risk management helps protect both guests and the business, ensures compliance with regulations, and maintains a positive reputation. Professionals in this field implement safety protocols, train staff, and develop emergency plans to minimize potential threats.

What is the highest paying risk management job?

In hospitality risk management, senior roles such as Risk Management Director or Chief Risk Officer tend to be the highest paid, often earning six-figure salaries. These positions require extensive experience, strategic oversight, and often involve managing large teams and budgets within the hospitality industry.

What is risk management in the hospitality industry?

Risk management in hospitality involves identifying, assessing, and implementing strategies to minimize potential hazards that could harm guests, staff, or property. Hospitality risk managers analyze areas such as safety, security, legal compliance, and operational procedures to prevent accidents, reduce liabilities, and ensure a safe environment. This role often requires knowledge of safety protocols, insurance, and industry regulations.
What are popular job titles related to Hospitality Risk Management jobs in Georgia? For Hospitality Risk Management jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Hospitality Risk Management jobs in Georgia look for? The top searched job categories for Hospitality Risk Management jobs in Georgia are:
What cities in Georgia are hiring for Hospitality Risk Management jobs? Cities in Georgia with the most Hospitality Risk Management job openings:
Infographic showing various Hospitality Risk Management job openings in Georgia as of July 2026, with employment types broken down into 72% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution.
Hotel General Manager-Marriott Experience Required

Hotel General Manager-Marriott Experience Required

CUSA, LLC

Macon, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


Job description

Position Summary
The General Manager is responsible for the overall leadership, operation, and financial performance of the hotel. This position oversees all departments and team members to ensure exceptional guest satisfaction, brand compliance, revenue growth, profitability, and employee engagement. The General Manager serves as the primary liaison between ownership, management company leadership, and Marriott International while fostering a culture of accountability, teamwork, and service excellence.
Essential Duties and Responsibilities
Leadership & Operations
  • Direct all hotel operations, including Front Office, Housekeeping, Maintenance, Food & Beverage, and Sales.
  • Lead, coach, and develop department leaders and associates to achieve operational excellence.
  • Create a positive work environment focused on guest satisfaction, associate engagement, and financial performance.
  • Ensure all departments maintain Marriott brand standards and operational requirements.
  • Conduct regular property inspections to ensure cleanliness, safety, and service standards are maintained.
  • Monitor guest satisfaction scores and implement action plans to improve performance.
Financial Management
  • Achieve or exceed budgeted revenue, profit, and guest satisfaction goals.
  • Manage labor costs, operating expenses, and departmental budgets.
  • Review daily, weekly, and monthly financial reports to identify opportunities and risks.
  • Maximize RevPAR, ADR, occupancy, and total hotel revenue through strategic planning and execution.
  • Ensure proper controls are in place to safeguard hotel assets and cash handling procedures.
Sales & Revenue Management
  • Partner with Sales and Revenue Management teams to drive market share and revenue growth.
  • Participate in weekly revenue strategy meetings.
  • Develop local business relationships and community partnerships to support hotel performance.
  • Monitor competitive market conditions and implement strategies to improve hotel positioning.
Guest Experience
  • Maintain a guest-focused culture that delivers exceptional service and memorable experiences.
  • Address guest concerns promptly and professionally.
  • Monitor Marriott GuestVoice, GXP, and other guest feedback platforms to improve service delivery.
  • Ensure all service recovery opportunities are handled effectively.
Human Resources
  • Recruit, hire, train, and retain qualified team members.
  • Conduct performance evaluations and provide ongoing coaching and development.
  • Ensure compliance with all company policies, labor laws, and Marriott training requirements.
  • Promote employee recognition and engagement programs.
Brand Compliance
  • Ensure compliance with all Marriott brand standards, audits, and quality assurance requirements.
  • Maintain satisfactory scores on Marriott inspections and guest satisfaction metrics.
  • Oversee completion of all required Marriott training and certification programs.
  • Ensure compliance with safety, security, and risk management procedures.
Qualifications
Education & Experience
  • Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
  • Minimum of 3-5 years hotel management experience required.
  • Previous Marriott experience strongly preferred.
  • Prior General Manager or Assistant General Manager experience preferred.
  • Proven record of achieving financial, operational, and guest satisfaction goals.
Knowledge, Skills & Abilities
  • Strong leadership and team development skills.
  • Excellent communication and interpersonal abilities.
  • Knowledge of Marriott systems and programs preferred.
  • Understanding of hotel financial statements, budgeting, and forecasting.
  • Ability to analyze data and make strategic business decisions.
  • Strong problem-solving and organizational skills.
  • Proficiency in Microsoft Office Suite and hotel management systems.
Physical Requirements
  • Ability to stand, walk, and move throughout the property for extended periods.
  • Ability to occasionally lift up to 25 pounds.
  • Ability to work flexible schedules, including weekends, holidays, and evenings as business needs require.
Performance Expectations
Success in this role will be measured through:
  • Guest Satisfaction (LTR/GuestVoice Scores)
  • Revenue Growth and Market Share
  • RevPAR, ADR, and Occupancy Performance
  • EBITDA and Profitability Goals
  • Marriott Brand Compliance Scores
  • Employee Engagement and Retention
  • Safety and Risk Management Compliance
Benefits
  • Competitive Salary
  • Bonus Opportunity
  • Health, Dental, and Vision Insurance
  • Paid Time Off
  • 401(k) Retirement Plan
  • Marriott Travel Benefits
  • Professional Development Opportunities

CUSAt is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.
Background check will be completed on all applicants

CUSA logo

About CUSA

Sourced by ZipRecruiter

Secure, Stabilize, Maximize CUSA, LLC is a full service hotel, office, retail, industrial, and multi-family receiver and management firm. We are headquartered in Atlanta, Georgia and have additional offices in Maryland, New York, Florida, and California. Since its inception, CUSA has consistently been ranked as one of the leading hospitality and commercial property management companies in the country. We have over 40 years of operational expertise working with nationally recognized companies such as Hyatt Hotels Corporation, Sheraton Corporation, Hilton Hotels Corporation, Lex Hotel Group of Great Britain, Intercontinental Hotel Group, Choice Hotels, and Wyndham Worldwide Hotels. CUSA’s senior management understands that only through inspired people dedicated to professional performance, can we achieve success in today’s intensely competitive environment.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Kennesaw, GA, US

Year founded

2005

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