Hospitality Manager Jobs in Rochester, NH (NOW HIRING)

Join the team at Rosella, a unique sushi dining experience located inside The Grand Hotel in the heart of Kennebunkport. Known for its fresh flavors, inviting atmosphere, and exceptional hospitality, Rosella Sushi offers guests a memorable coastal dining experience just steps from Dock Square. We are currently seeking a Part-Time Host to be the first friendly face our guests see when they arrive. In this role, you’ll help create a warm and seamless guest experience by greeting guests, managing reservations and waitlists, and supporting the overall flow of service. If you are personable, organized, and thrive in a fast-paced hospitality environment, we’d love to hear from you!

Responsibilities:

• Greet, kindly direct, and seat guests at assigned tables based on reservations and walk-in seating.
• Maximize guest seating options and revenues by diligently managing the reservations program (Open Table).
• Contact guests as needed to move, confirm, or adjust reservations.
• Support servers and bartenders with service needs in between seating guests and after all reservations have been seated.
• Assist with promptly resetting tables to standard.
• Communicate any reservations notes to server assigned to table (celebrations, preferences, etc.)
• Complete all daily side work tasks efficiently and thoroughly. Set up host stand, clean menus, light candles, and complete side work tasks.
• Take in person and over the phone to-go orders. Process payment securely, collect final bill, and coordinate handoff to guest.
• Restock host stand with clean menus, pens, charged tablet, trash removal, etc. daily. Keep host area clean and tidy at all times.
• Be proactive in seeking out additional duties such as wiping down menus, sweeping, cleaning kitchen doors, etc.
• Check out with manager once shift is complete.

About Kennebunkport Resort Collection: The Kennebunkport Resort Collection is a portfolio of diverse, luxurious lodging and dining options offering stylish and unique hospitality in Kennebunk and Kennebunkport. Our growing hospitality group includes Hidden Pond//Earth at Hidden Pond, Tides Beach Club, Cape Arundel Inn & Resort//Ocean Restaurant, Kennebunkport Inn//The Burleigh Restaurant, Cottages at Cabot Cove, The Grand Hotel//Rosella, The Boathouse Waterfront Hotel & Restaurant, Yachtsman Hotel & Marina Club, and Lodge on the Cove//The Dory.

KRC is proud to offer competitive wellness options and perks for both Part Time- and Full-Time employees.

• Employer-subsidized medical, dental, and vision insurance
• Company-funded $25K in complimentary life insurance and $1K/mo. in disability
• Optional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
• Additional Health & Wellness benefits including prescription and gym membership discounts
• Generous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accruals
• Flexible and understanding work-life equality
• Family Matters Program of 3+ months paid parental leave for new parents
• 401k employer match, up to 4% of salary
• Competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments
• Discounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locations
• Food and Beverage discount of 50% Off at EOS Hospitality portfolio locations
• Gold Card annual complimentary restaurant allowance for managers
• Discounted lodging rates from New England Inn & Resort Association partners
• Pathways for growth and professional development including training and tuition reimbursement
• Relocation assistance to temporary employer housing
• Incentive opportunities for both hourly and managerial roles
• Supportive, open workplace culture
• Company-funded Employee Assistance Program for life and mental health resources

Why Join our team? Join our community of ambitious, thoughtful, and dedicated hospitality professionals delivering exceptional guest experiences. At Kennebunkport Resort Collection, we encourage creativity, ownership, and problem-solving at all levels of our organization, and we are committed to weaving diversity, equity, and inclusion into every aspect of our business.

As a Kennebunkport Resort Collection employee, we welcome you to join us in making a community impact. Our KRC Cares team partners with community leaders and like-minded businesses to advance our community services, such as toy drives, beach cleanups, and other charitable causes around the community. Our Community Impact project allows a 1% Impact Fee to be donated to hand-picked local organizations focusing on affordable housing, protecting wildlife habitats, and creating spaces for the youth of our community.

Kennebunkport Resort Collection offers customized learning opportunities for all employees. We work to carve out a path for internal leaders with motivated career goals. Annual conferences, mentorships, scholastic reimbursements, internships, and company-funded leadership development opportunities are just some of the ways we support our associates.

Ready to learn more? Visit us online at www.kennebunkportresortcollection.com and explore our parent company, EOS Hospitality at www.eoshospitality.com for more information about the amazing ways we’re making a difference.