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Hospitality Associate Jobs in Springfield, MO (NOW HIRING)

PetSmart

PetsHotel Associate

Springfield, MO · On-site

Pets Hotel Associate About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

Macy's

Retail Sales Associate

Springfield, MO

$12.75 - $14.75/hr

Job Overview As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer ...

Macy's

Retail Sales Associate

Springfield, MO · On-site

$12.75 - $14.75/hr

Job Overview As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer ...

Compass Group

MATERIAL HANDLER

Springfield, MO · On-site

$17.25/hr

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM ... Associates at ESFM are offered many fantastic benefits. Full-time and part-time positions offer the ...

Compass Group

JANITOR (FULL TIME)

Springfield, MO · On-site

$17/hr

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM ... Associates at ESFM are offered many fantastic benefits. Full-time and part-time positions offer the ...

Compass Group

JANITOR (FULL TIME)

Springfield, MO · On-site

$17/hr

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM ... Associates at ESFM are offered many fantastic benefits. Full-time and part-time positions offer the ...

Compass Group

JANITOR

Springfield, MO · On-site

$17/hr

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM ... Associates at ESFM are offered many fantastic benefits. Full-time and part-time positions offer the ...

Ulta Beauty, Inc.

Task Associate

Springfield, MO

GENERAL SUMMARY & SCOPE The Task Associate (TA) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional ...

Ulta Beauty, Inc.

Task Associate

Springfield, MO · On-site

GENERAL SUMMARY & SCOPE The Task Associate (TA) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional ...

Ulta Beauty

Task Associate

Springfield, MO · On-site

GENERAL SUMMARY & SCOPE The Task Associate (TA) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional ...

Ulta Beauty, Inc.

Task Associate

Springfield, MO · On-site

GENERAL SUMMARY & SCOPE The Task Associate (TA) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional ...

Ulta Beauty, Inc.

Task Associate

Springfield, MO · On-site

GENERAL SUMMARY & SCOPE The Task Associate (TA) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional ...

Ulta Beauty

Task Associate

Springfield, MO · On-site

GENERAL SUMMARY & SCOPE The Task Associate (TA) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional ...

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Showing results 21-40

All JobsHospitality Associate JobsHospitality Associate Jobs in Springfield, MO

Hospitality Associate information

See Springfield, MO salary details

$9

$17

$32

How much do hospitality associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for hospitality associate in Springfield, MO is $17.12, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.93 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, communication abilities, and knowledge of industry tools like reservation systems. The industry offers diverse opportunities across hotels, restaurants, event venues, and travel services.
More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Springfield, MO?

The most popular types of Hospitality jobs in Springfield, MO are:

What job categories do people searching Hospitality Associate jobs in Springfield, MO look for?

The top searched job categories for Hospitality Associate jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Hospitality Associate jobs?

Cities near Springfield, MO with the most Hospitality Associate job openings:

Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Springfield, MO as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,614 per year, or $17.1 per hour.

Part Time Customer Service Associate

Springfield, MO • On-site

The Hertz Corporation
See more jobs at The Hertz Corporationexternal

$16.50/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 18 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

142nd of 178 rated vehicle equipment hire

Job description

The  Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.

Wage: $16.50/hr

Qualifications:

3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills

Apply today and shift your career into drive for tomorrow!

Benefits and Perks:

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:

  • Up to 40% off the base rate of any standard Hertz rental   
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
 
US EEO STATEMENT 
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. 
Individuals are encouraged to apply for positions because of the characteristics that make them unique. 
EOE, including disability/veteran

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