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Hospitality Associate Jobs in Springfield, MO (NOW HIRING)

Sage Hospitality

Line Cook

Springfield, MO · On-site

$16/hr

Hotel Vandivort is a premier employer in Springfield, we are looking to add driven hospitality ... by an associate to successfully perform the essential functions of this job. Reasonable ...

Sage Hospitality

Line Cook

Springfield, MO

$16 - $21/hr

Hotel Vandivort is a premier employer in Springfield, we are looking to add driven hospitality ... by an associate to successfully perform the essential functions of this job. Reasonable ...

Sage Hospitality

Banquet Server

Springfield, MO · On-site

$7.50/hr

Hotel Vandivort is a premier employer in Springfield, we are looking to add driven hospitality ... by an associate to successfully perform the essential functions of this job. Reasonable ...

Sage Hospitality

Line Cook

Springfield, MO · On-site

$16 - $21/hr

Hotel Vandivort is a premier employer in Springfield, we are looking to add driven hospitality ... by an associate to successfully perform the essential functions of this job. Reasonable ...

Sage Hospitality

Banquet Server

Springfield, MO

$7.50/hr

Hotel Vandivort is a premier employer in Springfield, we are looking to add driven hospitality ... by an associate to successfully perform the essential functions of this job. Reasonable ...

Sage Hospitality

Banquet Server

Springfield, MO

$13 - $16/hr

Hotel Vandivort is a premier employer in Springfield, we are looking to add driven hospitality ... by an associate to successfully perform the essential functions of this job. Reasonable ...

Sage Hospitality

Server

Springfield, MO · On-site

$7.50/hr

Hotel Vandivort is a premier employer in Springfield, we are looking to add driven hospitality ... by an associate to successfully perform the essential functions of this job. Reasonable ...

Sage Hospitality

Server

Springfield, MO · On-site

$7.50/hr

Hotel Vandivort is a premier employer in Springfield, we are looking to add driven hospitality ... by an associate to successfully perform the essential functions of this job. Reasonable ...

Sage Hospitality

Server

Springfield, MO

Hotel Vandivort is a premier employer in Springfield, we are looking to add driven hospitality ... by an associate to successfully perform the essential functions of this job. Reasonable ...

Macy's

Retail Sales Associate

Springfield, MO

$12.75 - $14.75/hr

Job Overview As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer ...

Macy's

Retail Sales Associate

Springfield, MO

$12.75 - $14.75/hr

Job Overview As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer ...

Compass Group

TRASH TECHNICIAN

Springfield, MO · On-site

$17.50/hr

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM ... Associates at ESFM are offered many fantastic benefits. Full-time and part-time positions offer the ...

Compass Group

TRASH TECHNICIAN (FULL TIME)

Springfield, MO · On-site

$17.50/hr

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM ... Associates at ESFM are offered many fantastic benefits. Full-time and part-time positions offer the ...

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All JobsHospitality Associate JobsHospitality Associate Jobs in Springfield, MO

Hospitality Associate information

See Springfield, MO salary details

$9

$17

$32

How much do hospitality associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for hospitality associate in Springfield, MO is $17.12, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.93 per hour, depending on experience, location, and employer.

What are the 6 basic hospitality skills?

Hospitality associates need strong communication, customer service, problem-solving, teamwork, adaptability, and attention to detail skills. These skills help ensure positive guest experiences and efficient operations in hospitality environments. Developing these core skills is essential for success in the industry.

What Is a Hospitality Associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are some common challenges faced by Hospitality Associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What are the key skills and qualifications needed to thrive as a Hospitality Associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

Is an associate's degree in hospitality worth it?

For a Hospitality Associate, an associate's degree can enhance job prospects and provide foundational knowledge of customer service, management, and hospitality operations. While not always required, it may lead to higher starting positions and increased earning potential in the industry.

What is the highest paid job in hospitality?

In the hospitality industry, executive roles such as General Managers, Hotel Directors, or Regional Managers tend to be the highest paid positions, often earning six-figure salaries. These roles require extensive experience, leadership skills, and often involve overseeing multiple properties or large teams.

What does a Hospitality Associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What do hospitality associates do?

Hospitality associates provide customer service in settings such as hotels, restaurants, or event venues. They handle tasks like greeting guests, managing reservations, assisting with inquiries, and ensuring a positive experience, often requiring good communication skills and attention to detail.
More about Hospitality Associate jobs
What are the most commonly searched types of Hospitality jobs in Springfield, MO? The most popular types of Hospitality jobs in Springfield, MO are:
What job categories do people searching Hospitality Associate jobs in Springfield, MO look for? The top searched job categories for Hospitality Associate jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Hospitality Associate jobs? Cities near Springfield, MO with the most Hospitality Associate job openings:
Hospitality Associate jobs near you
BANQUET / EVENTS MANAGER

BANQUET / EVENTS MANAGER

Atrium Hospitality

Springfield, MO • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Atrium Hospitality rating

5.4

Company rating: 5.4 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

79th of 106 rated hotels

Job description

Hotel :

Springfield University Plaza (Expo Center)635 E Saint Louis StSpringfield, MO 65806Full timeCompensation Range : $51,634.00 - 60,000.00

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What's in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

  • Career Growth & Learning - 40% of our management hires are internal promotions!
  • Invest in Your Future - 401(k) plan with company match.
  • Comprehensive Health Coverage - Medical, dental, and vision insurance options.
  • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
  • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
  • Purpose & Impact - Make a difference through Atrium's community service and volunteer programs.

Job Description

What You Will Do:

  • Guide and grow your banquet team through coaching, training, and keeping energy high (even when the coffee runs low).
  • Lead day-to-day operations and performance management with a people-first mindset and a commitment to excellence.
  • Partner with sales, culinary, and events teams to flawlessly execute each event-because teamwork makes the dream work.
  • Balance budgets like a banquet ninja-managing labor, supplies, and revenue opportunities with precision.
  • Keep things sparkling (literally and figuratively), ensuring a clean, safe, and guest-wowing environment.

What We Are Looking For:

  • Customer service experience-because happy guests are the heart of hospitality.
  • At least 1 year of banquet food service experience and a minimum of 6 months in a supervisory role-we need someone who's seen a plated dinner or two.
  • Leadership potential or experience-you're not afraid to guide a team and step in where needed.
  • Food and alcohol certifications (or willingness to complete in 90 days)-because safety is always in style.
  • Physical stamina-this role includes lifting, bending, walking, and standing during your entire shift.

What Atrium Leadership Looks Like:

  • Accountable Achiever: You take ownership and deliver results.
  • Agile Thinker: You adapt quickly to changing circumstances.
  • Talent Curator: You attract, develop, and retain top talent.
  • Transparent Leader: You communicate openly and honestly.
  • Leading with SPIRIT: You embody our core values of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork.

Why Atrium?

Hear it from Emillee H. "What makes Atrium's culture stand out is its commitment to investing in its associates and fostering a culture of growth. The company supports continuous learning and development, ensuring that every team member has the opportunity to grow and succeed each day."

___________________________________________


Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

What Atrium Hospitality employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Atrium Hospitality logo

About Atrium Hospitality

Sourced by ZipRecruiter

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Perseverance: We will be better today than we were yesterday. Respect: We treat others the way we would like to be treated. Inclusion: We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Service: We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Teamwork: Our associates are our family, and we provide them with the resources and support needed to produce the best work environment possible. Innovation: We strive to develop, share and implement new thoughts, ideas, and methods that improve our company, our operations, and the guest and associate experience.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2015

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