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Hospitality Associate Jobs in Independence, MO (NOW HIRING)

To Go

Kansas City, MO · On-site

$14.75 - $20/hr

Role Overview Our To-Go Specialists are responsible for providing fast service and great hospitality for our To-Go Guests. If you take pride in great team work and love making people feel special ...

To Go

Kansas City, KS · On-site

$14.50 - $19.75/hr

Role Overview Our To-Go Specialists are responsible for providing fast service and great hospitality for our To-Go Guests. If you take pride in great team work and love making people feel special ...

To Go

Overland Park, KS · On-site

$14.75 - $20.25/hr

Role Overview Our To-Go Specialists are responsible for providing fast service and great hospitality for our To-Go Guests. If you take pride in great team work and love making people feel special ...

To Go

Independence, MO · On-site

$13.75 - $18.75/hr

Role Overview Our To-Go Specialists are responsible for providing fast service and great hospitality for our To-Go Guests. If you take pride in great team work and love making people feel special ...

Clinical Dietary Aide

Lenexa, KS · On-site

$12.75 - $16/hr

This is an excellent role for candidates with experience as a dietary aide, food runner, server, cafeteria attendant, or hospitality associate who are interested in transitioning into a clinical ...

Front Desk Associate

Kansas City, MO · On-site

$13.75 - $17.50/hr

Experience in hospitality or leadership (preferred) - This isn't your first rodeo, and it shows ... Teamwork Our associates are our family, and we provide them the resources and support needed to ...

Clinical Dietary Aide

Lenexa, KS · On-site

$12.75 - $16/hr

This is an excellent role for candidates with experience as a dietary aide, food runner, server, cafeteria attendant, or hospitality associate who are interested in transitioning into a clinical ...

Clinical Dietary Aide

Lenexa, KS · On-site

$12.75 - $16/hr

This is an excellent role for candidates with experience as a dietary aide, food runner, server, cafeteria attendant, or hospitality associate who are interested in transitioning into a clinical ...

Clinical Dietary Aide

Lenexa, KS · On-site

$12.75 - $16/hr

This is an excellent role for candidates with experience as a dietary aide, food runner, server, cafeteria attendant, or hospitality associate who are interested in transitioning into a clinical ...

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Hospitality Associate information

See Independence, MO salary details

$9

$17

$32

How much do hospitality associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for hospitality associate in Independence, MO is $17.16, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $17.98 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, communication abilities, and knowledge of industry tools like reservation systems. The industry offers diverse opportunities across hotels, restaurants, event venues, and travel services.
More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Independence, MO?

The most popular types of Hospitality jobs in Independence, MO are:

What cities near Independence, MO are hiring for Hospitality Associate jobs?

Cities near Independence, MO with the most Hospitality Associate job openings:

Infographic showing various Hospitality Associate job openings in Independence, MO as of August 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,701 per year, or $17.2 per hour.

$14.75 - $20/hr

Full-time, Part-time

Medical, Dental, Life

Re-posted 28 days ago


Chili's rating

6.0

Company rating: 6.0 out of 10

Based on 848 frontline employees who took The Breakroom Quiz

40th of 89 rated restaurants


Job description

This location is operated by an independent franchise owner. Benefits may vary by location. When applying, please note that current job availability is found by clicking the link to the franchise specific hiring website.
Role Overview
Our To-Go Specialists are responsible for providing fast service and great hospitality for our To-Go Guests. If you take pride in great team work and love making people feel special, then we want to hear from you!
Responsibilities
  • Have knowledge of the menu to explain offerings to Guests
  • Ensure an exceptional To-Go experience for every Guest
  • Answer phone within three rings and assist Guests with placing To-Go orders
  • Enter orders in proper sequence
  • Able to operate POS system for transactions
  • Contribute to maintaining a safe and welcoming environment

About You
  • Dependable team player
  • Prefers to work in a fast-paced environment
  • Great multitasking skills
  • Welcoming demeanor

About Us
Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.
  • Fast hiring process
  • Flexible part-time or full-time schedule
  • Growth opportunities
  • Great team atmosphere and culture
  • Benefits package with health, dental and life - View our full benefits page at

Accepting applications on an ongoing basis until filled
Location 8350 NW Roanridge
Career Area
Job ID #392462400-TOGO
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About Chili's

Sourced by ZipRecruiter

Together, We Chili’s That’s right, around here “Chili’s” is a verb. It’s the best way to describe how we do things because our 60,000 amazing ChiliHeads (what we call Team Members) are active, engaged and involved in our restaurants and the communities we serve. We’re on the move and passionate about sharing love, inclusion and enjoyment with every Team Member and Guest who walks through our doors. We’re in the business of making everyone feel special. In everything we do, we have to ask ourselves if we’re putting the Guest first and making sure they’ll come back for more. Our Cultural Beliefs bring that passion to life and shape who we are as a company and as the people who live and breathe inside of it. We’re more than mere transactions – we’re people connecting with people! If our beliefs are strong, our actions will match. And that’s how we create memorable experiences and real results.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1975

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