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Hospitality Associate Jobs in Virginia (NOW HIRING)

The Fitness Equation

Hospitality Associate

Ashburn, VA · On-site

$15.25 - $21/hr

Hospitality Associate The Fitness Equation is looking for a professional, performance-driven Hospitality Associate. The Hospitality Associate is the first face a member, guest, or staff member sees ...

The Fitness Equation

Hospitality Associate

Ashburn, VA · On-site

$15.25 - $21/hr

The Hospitality Associate is the first face a member, guest, or staff member sees when entering our club. We rely on our Hospitality staff to greet with a smile, welcoming attitude, and an eagerness ...

Block by Block

Hospitality Associate

Norfolk, VA · On-site

$18.50/hr

Hospitality Associate #BBB-5546 Norfolk, Virginia, United States Apply X Facebook LinkedIn Email Copy Benefits We are proud to offer the following benefits: * Insurance: Medical with available FSA ...

Block by Block

Hospitality Associate

Norfolk, VA · On-site

$18.50/hr

Hospitality Ambassador (Must have driver's license to drive the FRED mobile) Pay Rate: $18.50 per hour (Weekly Pay, Pay Advance Before Pay Day, Free Uniforms, Great Benefits!) License: Valid Driver ...

Henrico Doctors' Hospital

Hospitality Associate FNS

Richmond, VA · On-site

$14.75 - $20.25/hr

Hospitality Associate FNS Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering ...

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Hospitality Associate information

See Virginia salary details

$10

$18

$35

How much do hospitality associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for hospitality associate in Virginia is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.52 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.
More about Hospitality Associate jobs
What are the most commonly searched types of Hospitality jobs in Virginia? The most popular types of Hospitality jobs in Virginia are:
What are popular job titles related to Hospitality Associate jobs in Virginia? For Hospitality Associate jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Hospitality Associate jobs in Virginia look for? The top searched job categories for Hospitality Associate jobs in Virginia are:
What cities in Virginia are hiring for Hospitality Associate jobs? Cities in Virginia with the most Hospitality Associate job openings:
Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,821 per year, or $18.7 per hour.

Hospitality Associate

The Fitness Equation

Ashburn, VA • On-site

$15.25 - $21/hr

Other

Re-posted 9 days ago

Job description

Hospitality Associate

The Fitness Equation is looking for a professional, performance-driven Hospitality Associate. The Hospitality Associate is the first face a member, guest, or staff member sees when entering our club. We rely on our Hospitality staff to greet with a smile, welcoming attitude, and an eagerness to attend to members' needs and provide exceptional service. This role also requires multitasking skills to manage an organized and efficient front desk and work out area.

Responsibilities:

  • Greets members, guests, and staff with enthusiasm and a friendly attitude.
  • Answer telephones, transfer calls, take messages, and communicate in a professional manner.
  • Check in members with barcodes, verify ability to access the club, stop those who are unable to access the club.
  • Work with TFE Management to update member billing information, sell authorized Front Desk POS items, and transfer interviewees, business partners, and other guests to their meeting locations.
  • Keep members informed of events happening in the club and promotional messages.
  • Distribute towels, other items that may be provided at Front Desk.
  • Resolve and mediate member concerns in a calm and controlled manner.
  • Maintain a clean and organized front desk work area.
  • Maintain exercise floor, equipment, and facility cleanliness to ensure readiness for use.
  • Assist and educate members and guests on the exercise floor to ensure club policies are adhered to.
  • Maintain fitness and sports amenities in the club such as Basketball, Volleyball, and Rock Climbing during family time, pick up, league, or general use.
  • Transfer guests to Membership, Training, Kidz Gym, Group Exercise, or Front Desk departments for scheduled and unscheduled meetings with department representatives following company protocol.

Qualifications:

  • Active H.S. student or completed H.S. diploma/GED minimum.
  • Ability to communicate professionally and provide appropriate and effective problem solving information to members, guests, and staff
  • Ability to initiate task management and keep control of front desk during slow times and peak times
  • Interest in and passion for physical fitness
  • CPR and First Aid qualifications (preferred)
  • Health club work experience (preferred)

TFE offers competitive compensation, benefits, and a FREE membership with employment. As part of TFE's educational assistance program for ongoing education, TFE agrees to pay educational expenses up to a maximum of $500.00 per staff member per year. This is a fast growing organization with opportunity for advancement based on performance. Only those individuals selected for an interview will be contacted.

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