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Hospitality Associate Jobs in Virginia (NOW HIRING)

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Hospitality Associate information

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$10

$18

$35

How much do hospitality associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for hospitality associate in Virginia is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.52 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.
More about Hospitality Associate jobs
What are the most commonly searched types of Hospitality jobs in Virginia? The most popular types of Hospitality jobs in Virginia are:
What are popular job titles related to Hospitality Associate jobs in Virginia? For Hospitality Associate jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Hospitality Associate jobs in Virginia look for? The top searched job categories for Hospitality Associate jobs in Virginia are:
What cities in Virginia are hiring for Hospitality Associate jobs? Cities in Virginia with the most Hospitality Associate job openings:
Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Virginia as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,821 per year, or $18.7 per hour.

Hospitality Associate - Full Time

Valley Health

Winchester, VA • On-site

$17 - $20.40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Department
Worker Sub Type
RegularWork Shift
Pay Range
$17.00 - $20.40Job Description
The Hospitality Associate, Patient Services performs a wide variety of tasks and operations to support patients and staff by serving wholesome, attractive meals while maintaining strict sanitation requirements.
Responsibilities and Duties
Coordinates and collaborates with hospital floor staff, including RNs, CNAs, and other clinical staff to ensure meals are provided to patients in a manner to best support their nutritional and medical needs.
Ensures patient information is correct and corresponds correctly with patient's name, room number, food order, food preferences, allergies, and diet pattern.
Assembles all trays on-time for tray service according to diet manual while honoring patient preferences as dictated on diet cards.
Ensures food trays are delivered to the correct patient and the food is served warm, promptly, and garnished.
Interacts and converses with patients including asking patients about food preferences and opinions.
Follows established procedures for "Late Trays" to ensure tray is complete within 30 minutes.
Stocks refrigerator in nursing area and transfers warmers, containing food, to correct prep kitchen.
Prepares side dishes accordingly.
Receives and properly stores orders.
Checks temperatures with Cook before food is served and assists Cook as needed when plating food.
Researches and understands sufficiently diets and allergies.
Disposes of waste properly and cleans all utensils and equipment after use.
Uses the Three Sink Method to clean dishes as appropriate.
Operates dish machine properly and records dish machine temperatures.
Cleans dishwashing area after use.
Labels and dates all items put in inventory.
Actively listens to customers concerns, but does not bend departmental policies.
Reports complements, complaints, and concerns to supervisor.
Education
High School Diploma or GED preferred
Experience
Previous food service experience and/or training preferred
Qualifications
Must be 16 years of age.
Ability to perform on-the-job training required.
Ability to do simple calculations and record keeping required.
Ability to interact hospitably and respectfully with all ages and disabilities of hospitalized patients and assist with meal selection required.
Ability to work with limited direct supervision from department leadership, remain on-task and work efficiently throughout the shift required.
Ability to communicate effectively with all levels of staff and patients required.
Benefits
At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:
  • A Zero-Deductible Health Plan
  • Dental and vision insurance
  • Generous Paid Time Off
  • Tuition Assistance
  • Retirement Savings Match
  • A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
  • Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.
To see the full scale of what we offer, visit valleyhealthbenefits.com.
Valley Health logo

About Valley Health

Sourced by ZipRecruiter

Valley Health System is a not-for-profit network of hospitals, urgent cares, physician practices, and services. Expanding across Virginia, West Virginia, and Maryland, we are devoted to the health of all who call our 18-county area home. A vital resource for healthcare, we are the region's largest employer, a dependable community partner, and are at the leading edge of clinical innovations.x

Industry

Health and personal care stores

Company size

5,001 - 10,000 Employees

Headquarters location

Winchester, VA, US

Social media

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