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Hospitality Assistant Jobs in Racine, WI (NOW HIRING)

Cafe Zupas

Assistant General Manager

Greenfield, WI · On-site

Assistant General Manager - No Sundays and Quarterly Bonus Plan * Amazing work-life balance - same ... We believe our team's hospitality is the key to what makes our concept so incredible. How We ...

Cafe Zupas

Assistant General Manager

Brookfield, WI · On-site

Assistant General Manager - No Sundays and Quarterly Bonus Plan * Amazing work-life balance - same ... We believe our team's hospitality is the key to what makes our concept so incredible. How We ...

Bader Rutter

Account Assistant

Milwaukee, WI · On-site

$42K - $48K/yr

ACCOUNT ASSISTANT Love being the go-to person who keeps everything running smoothly? Enjoy creating ... Administrative, hospitality, customer service or office experience is helpful, but we're open to ...

Bader Rutter

Account Assistant

Milwaukee, WI

$42K - $48K/yr

ACCOUNT ASSISTANT Love being the go-to person who keeps everything running smoothly? Enjoy creating ... Administrative, hospitality, customer service or office experience is helpful, but we're open to ...

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All JobsHospitality JobsHospitality Assistant JobsHospitality Assistant Jobs in Racine, WI

Hospitality Assistant information

See Racine, WI salary details

$8

$17

$25

How much do hospitality assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for hospitality assistant in Racine, WI is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.63 and $20.44 per hour, depending on experience, location, and employer.

What is a hospitality assistant?

Hospitality Assistants are professionals who support the smooth operation of hospitality venues such as hotels, restaurants, and event spaces. Their duties often include greeting guests, assisting with check-in and check-out, serving food and beverages, maintaining cleanliness in public areas, and providing general customer service. They play a key role in ensuring guests have a pleasant and comfortable experience. Hospitality Assistants may also help with administrative tasks and work closely with other staff to meet guests’ needs.

What are some typical challenges hospitality assistants face during busy periods, and how can they effectively manage them?

During peak times, Hospitality Assistants often encounter high guest volumes and rapid service demands, which can lead to stress and time pressure. Effective management involves maintaining clear communication with team members, prioritizing tasks, and staying organized to ensure smooth service. Developing strong multitasking abilities and remaining calm under pressure are also important to consistently deliver quality guest experiences. Many employers provide training and encourage teamwork to help assistants handle these challenges successfully.

What is the difference between Hospitality Assistant vs Front Desk Agent?

AspectHospitality AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; often customer service certifications
Work EnvironmentHotels, resorts, event venues, hospitality settingsHotels, motels, resorts, hospitality establishments
Employer & Industry UsageHotels, event companies, hospitality servicesHotels, resorts, hospitality industry
Common Search & ComparisonYesYes

The Hospitality Assistant and Front Desk Agent roles both operate within the hospitality industry, often in hotels or resorts. While both require customer service skills and similar certifications, Hospitality Assistants typically support various operational tasks, whereas Front Desk Agents focus on guest check-in/out and front office duties. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a hospitality assistant, and why are they important?

To thrive as a Hospitality Assistant, you need a foundation in customer service, attention to detail, and basic food safety knowledge, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and health & safety certifications is typically required. Strong interpersonal skills, teamwork, and the ability to remain calm under pressure help individuals excel in this role. These skills ensure smooth operations, positive guest experiences, and compliance with industry standards in hospitality environments.

What are the most commonly searched types of Hospitality jobs in Racine, WI?

The most popular types of Hospitality jobs in Racine, WI are:

What are popular job titles related to Hospitality Assistant jobs in Racine, WI?

For Hospitality Assistant jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Hospitality Assistant jobs in Racine, WI look for?

The top searched job categories for Hospitality Assistant jobs in Racine, WI are:

What cities near Racine, WI are hiring for Hospitality Assistant jobs?

Cities near Racine, WI with the most Hospitality Assistant job openings:

Hospitality Assistant jobs near you
Infographic showing various Hospitality Assistant job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,562 per year, or $17.1 per hour.

Guest Services Representative

Dreamscape Hospitality

West Allis, WI

$13.25 - $16.25/hr

Full-time

Posted 14 days ago

Job description

Description

Job Summary:

The Guest Services Representative is responsible for providing exceptional customer service to hotel guests, ensuring a memorable experience. This role involves checking guests in and out, handling reservations, and addressing guest inquiries and needs.

Key Responsibilities:

  • Greet guests upon arrival, check them in, and provide information about the hotel's services and amenities.
  • Handle guest check-outs, ensuring accurate billing and payment processing.
  • Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues.
  • Make, modify, and cancel guest reservations as needed.
  • Provide concierge services, such as recommending local attractions, restaurants, and activities.
  • Maintain a tidy and organized front desk area.
  • Assist with luggage handling and other guest services as required.
  • Uphold the hotel's standards of quality and hospitality at all times.

Qualifications:

  • High school diploma or equivalent required; some college or hospitality training preferred.
  • Previous experience in customer service, hospitality, or related field preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic computer skills; experience with hotel reservation software is a plus.
  • Must be able to work flexible hours, including evenings, weekends, and holidays.


Work Environment:

  • This job operates in a professional hotel environment.
  • The role routinely uses standard office equipment such as computers, phones, and photocopiers.
  • The noise level in the work environment is usually moderate.

Compensation

Competitive hourly wage, commensurate with experience.


Equal Employment Opportunity:

Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job. 

This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. 

Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.


Requirements

Physical Requirements:

Ability to stand, walk, and remain on feet for extended periods.

Ability to lift and carry up to 5 pounds occasionally (consider adjustments based on specific needs).

Visual and auditory ability to interact with guests, answer phones, and perform job duties safely.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

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