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Hospitality Assistant Jobs in Racine, WI (NOW HIRING)

Cafe Zupas

Assistant General Manager

Brookfield, WI · On-site

Assistant General Manager - No Sundays and Quarterly Bonus Plan * Amazing work-life balance - same ... We believe our team's hospitality is the key to what makes our concept so incredible. How We ...

Cafe Zupas

Assistant General Manager

Greenfield, WI · On-site

Assistant General Manager - No Sundays and Quarterly Bonus Plan * Amazing work-life balance - same ... We believe our team's hospitality is the key to what makes our concept so incredible. How We ...

Zilli Hospitality Group

Event Cleaner

Hales Corners, WI · On-site

$20/hr

Cleaner - Boerner Botanical Gardens (Zilli Hospitality Group) Zilli Hospitality Group is seeking a ... Provide light operational support: * Assist with leftover dish cleanup during the week (minimal ...

Graves Hospitality

Front Desk Agent

Racine, WI · On-site

$13.25 - $17/hr

All Employees must adhere to all work rules, procedures, and policies established by the company, including but not limited to, the Graves Hospitality Employee Handbook. * Assist in driving hotel van ...

Full House Resorts

HR Assistant

Waukegan, IL · On-site

$35K - $45K/yr

... hospitality and an unforgettable guest experience. We're not just a casino-we're a community where ... The Human Resources Assistant is a key member of our HR team and often the first impression of ...

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Hospitality Assistant information

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How much do hospitality assistant jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for hospitality assistant in Racine, WI is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.63 and $20.44 per hour, depending on experience, location, and employer.

What are Hospitality Assistants?

Hospitality Assistants are professionals who support the smooth operation of hospitality venues such as hotels, restaurants, and event spaces. Their duties often include greeting guests, assisting with check-in and check-out, serving food and beverages, maintaining cleanliness in public areas, and providing general customer service. They play a key role in ensuring guests have a pleasant and comfortable experience. Hospitality Assistants may also help with administrative tasks and work closely with other staff to meet guests’ needs.

What is the role of a hospitality assistant?

A hospitality assistant provides support in hospitality settings such as hotels, restaurants, or events by assisting with guest services, maintaining cleanliness, and ensuring smooth operations. They may handle tasks like greeting guests, managing reservations, and supporting staff, often requiring good communication skills and a friendly demeanor.

What are the 6 basic hospitality skills?

Hospitality assistants need strong communication, customer service, teamwork, problem-solving, adaptability, and attention to detail skills. These skills help ensure a positive guest experience and efficient operation in hospitality environments. Basic knowledge of safety procedures and the ability to work flexible hours are also important.

What are some typical challenges Hospitality Assistants face during busy periods, and how can they effectively manage them?

During peak times, Hospitality Assistants often encounter high guest volumes and rapid service demands, which can lead to stress and time pressure. Effective management involves maintaining clear communication with team members, prioritizing tasks, and staying organized to ensure smooth service. Developing strong multitasking abilities and remaining calm under pressure are also important to consistently deliver quality guest experiences. Many employers provide training and encourage teamwork to help assistants handle these challenges successfully.

What is the difference between Hospitality Assistant vs Front Desk Agent?

AspectHospitality AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; often customer service certifications
Work EnvironmentHotels, resorts, event venues, hospitality settingsHotels, motels, resorts, hospitality establishments
Employer & Industry UsageHotels, event companies, hospitality servicesHotels, resorts, hospitality industry
Common Search & ComparisonYesYes

The Hospitality Assistant and Front Desk Agent roles both operate within the hospitality industry, often in hotels or resorts. While both require customer service skills and similar certifications, Hospitality Assistants typically support various operational tasks, whereas Front Desk Agents focus on guest check-in/out and front office duties. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

Which hospitality job pays the most?

In the hospitality industry, executive chef and general manager roles typically offer the highest salaries, often exceeding six figures for experienced professionals in large establishments. These positions require strong leadership, management skills, and industry experience. Compensation varies based on location, size of the operation, and individual qualifications.

What are the key skills and qualifications needed to thrive as a Hospitality Assistant, and why are they important?

To thrive as a Hospitality Assistant, you need a foundation in customer service, attention to detail, and basic food safety knowledge, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and health & safety certifications is typically required. Strong interpersonal skills, teamwork, and the ability to remain calm under pressure help individuals excel in this role. These skills ensure smooth operations, positive guest experiences, and compliance with industry standards in hospitality environments.

How much do hospitality assistants make?

Hospitality assistants typically earn between $10 and $15 per hour, depending on experience, location, and the specific employer. Entry-level positions may pay closer to minimum wage, while experienced assistants or those working in high-demand areas can earn higher wages. Some roles also offer tips or shift differentials that can increase overall earnings.
What are the most commonly searched types of Hospitality jobs in Racine, WI? The most popular types of Hospitality jobs in Racine, WI are:
What are popular job titles related to Hospitality Assistant jobs in Racine, WI? For Hospitality Assistant jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Hospitality Assistant jobs in Racine, WI look for? The top searched job categories for Hospitality Assistant jobs in Racine, WI are:
What cities near Racine, WI are hiring for Hospitality Assistant jobs? Cities near Racine, WI with the most Hospitality Assistant job openings:
Hospitality Assistant jobs near you
Assistant Cafe Manager (1st shift)

Assistant Cafe Manager (1st shift)

Palermo's Pizza

Milwaukee, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

New

Job description

Are you passionate about delivering exceptional customer experiences while leading a team in a fast-paced food service environment?
  • Do you enjoy coaching and developing employees while working alongside them?
  • Are you energized by balancing operational excellence with outstanding hospitality?
  • Do you thrive in an environment where no two days are exactly alike?

If so, let's start a conversation.
Who you'll work for...
At Palermo's, we're passionate about creating great food and building a great place to work. As a family-owned company, we combine innovation, teamwork, and a commitment to excellence in everything we do.
As the Assistant Café Manager, you'll partner with the Café Manager to oversee the daily operation of Palermo's employee café, ensuring exceptional service, high-quality food, and a welcoming dining experience for our employees and guests. You'll lead by example, coach team members, and help create an environment where operational excellence and customer service go hand in hand.
This is an excellent opportunity for a hospitality or food service leader looking to grow their leadership career while making a meaningful impact every day.
Perks...
  • 20 free pizzas per month
  • Competitive compensation and comprehensive benefits package
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and floating holidays
  • Opportunities for career growth and leadership development
  • A collaborative, family-oriented culture

Where you'll work...
This position is based at Palermo's headquarters in Milwaukee, Wisconsin.
You'll spend the majority of your day in our employee café, working alongside your team to ensure smooth daily operations, exceptional customer service, and a clean, safe, and welcoming environment.
When you'll work...
This is primarily a 1st shift leadership position, supporting our café operations and day shift team. While your typical schedule will be during first shift, start and end times may vary based on business needs, staffing, training, and operational priorities. Flexibility is important, as you'll occasionally adjust your schedule to support shift transitions, special events, or ensure the café is set up for success.
What you'll do...
As the Café Assistant Manager, you'll help lead the daily operations of the café while ensuring an outstanding experience for every guest.
Responsibilities include:
  • Supporting the daily operation of the café, including food preparation, service, and customer experience
  • Leading and coaching café team members to deliver exceptional service and food quality
  • Assisting with employee scheduling, daily work assignments, and shift coordination
  • Supporting onboarding and training for new employees
  • Ensuring compliance with food safety, sanitation, and health department requirements
  • Monitoring inventory levels, product rotation, ordering needs, and food cost controls
  • Addressing customer concerns professionally while creating positive dining experiences
  • Assisting with opening, closing, cash handling, and daily operational procedures
  • Identifying opportunities to improve efficiency, service, and overall café operations
  • Serving as the acting leader during the Café Manager's absence

Why you'll be successful...
You understand that exceptional customer experiences begin with exceptional leadership.
You enjoy developing people, solving problems, and creating an environment where employees enjoy coming to work and customers enjoy coming back. You balance hospitality with operational discipline and understand that success comes from consistency, teamwork, and attention to detail.
You thrive when you can:
  • Lead by example while working alongside your team
  • Coach employees and help them grow
  • Deliver exceptional customer service
  • Solve problems quickly and effectively
  • Improve operational efficiency
  • Create a positive, engaging work environment

What you'll bring...
Required Qualifications
  • High school diploma or equivalent
  • Two or more years of experience in restaurant, café, hospitality, or food service operations
  • Previous experience leading or directing employees in a fast-paced customer service environment
  • Knowledge of food safety, sanitation, and customer service best practices
  • Strong communication, organization, and problem-solving skills
  • Ability to work a flexible schedule as business needs require

Preferred Qualifications
  • Associate's degree in Hospitality Management, Culinary Arts, Business, or a related field
  • ServSafe Manager Certification (or ability to obtain)
  • Experience with inventory management and food cost controls
  • Experience with employee scheduling and labor management

What you'll bring...
A successful Café Assistant Manager:
  • Creates an exceptional dining experience through outstanding customer service and hospitality.
  • Builds an engaged team by coaching, developing, and supporting employees.
  • Maintains high standards for food quality, food safety, cleanliness, and operational execution.
  • Balances customer satisfaction with efficient and cost-effective operations.
  • Partners effectively with the Café Manager to continuously improve café performance and team engagement.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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