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Hospitality Assistant Jobs in Two Rivers, WI (NOW HIRING)

StepStone Hospitality

Head Chef

Green Bay, WI · On-site

... StepStone Hospitality, Inc. Each responsibility of this position is assigned a weight that ... • Assist Managers on documenting and evaluating employees • Create and implement the daily ...

lls

Temporary Assistant Manager - Sales

De Pere, WI

$1.0K/wk

Opportunity - Temporary Assistant Store Manager - Sales (ASM2): The temporary Assistant Store ... retail, hospitality etc. * A High School degree, GED or equivalent * An interest in home ...

lls

Temporary Assistant Manager - Sales

De Pere, WI

$1.0K/wk

Opportunity - Temporary Assistant Store Manager - Sales (ASM2): The temporary Assistant Store ... retail, hospitality etc. * A High School degree, GED or equivalent * An interest in home ...

Gecko Hospitality

Assistant Manager

Manitowoc, WI

$35K - $55K/yr

Assistant Restaurant Manager Casual Family Dining We are seeking an experienced Assistant Restaurant Manager who is ready to make the decisions necessary to achieve excellent results! Apply today!

StepStone Hospitality Inc.

Head Chef

Green Bay, WI · On-site

... StepStone Hospitality, Inc. Each responsibility of this position is assigned a weight that ... · Assist Managers on documenting and evaluating employees · Create and implement the daily ...

Gecko Hospitality

Assistant Manager

New Franken, WI

$45K - $55K/yr

Assistant Restaurant Manager Casual Family Dining We are seeking an experienced Assistant Restaurant Manager who is ready to make the decisions necessary to achieve excellent results! Apply today for ...

Pizza Hut

Assistant Manager

Bellevue, WI · On-site

... hospitality industries. The position is a developmental role that puts you on the path to becoming a Restaurant General Manager and overseeing your own restaurant location. Assistant Restaurant ...

Pizza Hut

Assistant Manager

Green Bay, WI · On-site

... hospitality industries. The position is a developmental role that puts you on the path to becoming a Restaurant General Manager and overseeing your own restaurant location. Assistant Restaurant ...

StepStone Hospitality

Cook

Green Bay, WI · On-site

$16.75 - $21.50/hr

... StepStone Hospitality, Inc. Each responsibility of this position is assigned a weight that ... assist dishwashers and pantry personnel. • Perform the duties of the Prep List schedule. • ...

PACIFIC BELLS INC

Assistant Manager WI

Ashwaubenon, WI

$14 - $17/hr

The Assistant General Manager (AGM) Provides additional management coverage of operating hours and ... hospitality, accuracy, building maintenance, product quality and speed of service. The AGM directly ...

PACIFIC BELLS INC

Assistant Manager WI

Green Bay, WI

$14 - $17/hr

The Assistant General Manager (AGM) Provides additional management coverage of operating hours and ... hospitality, accuracy, building maintenance, product quality and speed of service. The AGM directly ...

PACIFIC BELLS INC

Assistant Manager WI

Two Rivers, WI

$14 - $17/hr

The Assistant General Manager (AGM) Provides additional management coverage of operating hours and ... hospitality, accuracy, building maintenance, product quality and speed of service. The AGM directly ...

PACIFIC BELLS INC

Assistant Manager WI

Kaukauna, WI

$14 - $17/hr

The Assistant General Manager (AGM) Provides additional management coverage of operating hours and ... hospitality, accuracy, building maintenance, product quality and speed of service. The AGM directly ...

HOSPITALITY SPECIALISTS INC

Housekeeper

Ashwaubenon, WI

$13.75 - $17.50/hr

Report any unusual occurrences or requests to the manager. * Assist fellow associates in their jobs ... In addition, this is the hospitality business and a hospitality service atmosphere must be ...

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Hospitality Assistant information

What are Hospitality Assistants?

Hospitality Assistants are professionals who support the smooth operation of hospitality venues such as hotels, restaurants, and event spaces. Their duties often include greeting guests, assisting with check-in and check-out, serving food and beverages, maintaining cleanliness in public areas, and providing general customer service. They play a key role in ensuring guests have a pleasant and comfortable experience. Hospitality Assistants may also help with administrative tasks and work closely with other staff to meet guests’ needs.

What is the role of a hospitality assistant?

A hospitality assistant provides support in hotels, restaurants, or event venues by assisting guests, managing reservations, and ensuring smooth operations. They may handle tasks such as customer service, cleaning, and coordinating with staff, often requiring good communication skills and a friendly demeanor.

What are the 6 basic hospitality skills?

Hospitality assistants need strong communication, customer service, teamwork, problem-solving, time management, and adaptability skills. These skills help ensure a positive guest experience and efficient operation in hospitality environments. Basic knowledge of safety procedures and familiarity with relevant tools or technology are also beneficial.

What are some typical challenges Hospitality Assistants face during busy periods, and how can they effectively manage them?

During peak times, Hospitality Assistants often encounter high guest volumes and rapid service demands, which can lead to stress and time pressure. Effective management involves maintaining clear communication with team members, prioritizing tasks, and staying organized to ensure smooth service. Developing strong multitasking abilities and remaining calm under pressure are also important to consistently deliver quality guest experiences. Many employers provide training and encourage teamwork to help assistants handle these challenges successfully.

What is the difference between Hospitality Assistant vs Front Desk Agent?

AspectHospitality AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; often customer service certifications
Work EnvironmentHotels, resorts, event venues, hospitality settingsHotels, motels, resorts, hospitality establishments
Employer & Industry UsageHotels, event companies, hospitality servicesHotels, resorts, hospitality industry
Common Search & ComparisonYesYes

The Hospitality Assistant and Front Desk Agent roles both operate within the hospitality industry, often in hotels or resorts. While both require customer service skills and similar certifications, Hospitality Assistants typically support various operational tasks, whereas Front Desk Agents focus on guest check-in/out and front office duties. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a Hospitality Assistant, and why are they important?

To thrive as a Hospitality Assistant, you need a foundation in customer service, attention to detail, and basic food safety knowledge, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and health & safety certifications is typically required. Strong interpersonal skills, teamwork, and the ability to remain calm under pressure help individuals excel in this role. These skills ensure smooth operations, positive guest experiences, and compliance with industry standards in hospitality environments.

What is the highest paid hospitality job?

The highest paid hospitality jobs are typically executive roles such as General Managers, Hotel Directors, or Food and Beverage Directors, with salaries often exceeding six figures. These positions require extensive experience, leadership skills, and often advanced certifications or degrees in hospitality management or business.

What are the 7 rules of hospitality?

For a Hospitality Assistant, the 7 rules of hospitality include providing friendly and attentive service, maintaining a clean and welcoming environment, respecting guest privacy, communicating clearly, being adaptable to guest needs, demonstrating professionalism, and ensuring safety and comfort. These principles help create positive guest experiences and foster repeat business. Strong interpersonal skills and attention to detail are essential in following these rules effectively.
What job categories do people searching Hospitality Assistant jobs in Two Rivers, WI look for? The top searched job categories for Hospitality Assistant jobs in Two Rivers, WI are:
What cities near Two Rivers, WI are hiring for Hospitality Assistant jobs? Cities near Two Rivers, WI with the most Hospitality Assistant job openings:
Hospitality Assistant jobs near you
Infographic showing various Hospitality Assistant job openings in Two Rivers, WI as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Front Desk Agent

Front Desk Agent

Hospitality Specialists, Inc.

Green Bay, WI • On-site

$13.75 - $17.50/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Department: Front Office
Supervisor Title: Front Office Manager; Assistant General Manager;
General Manager
Job Summary: To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous way during check-in, check-out and throughout their stay.
Responsibilities:
  • Be flexible in regard to work schedule.
  • Report to work on time, in proper and clean uniform, including name tag.
  • Must have a valid drivers license and proof of insurance.
  • Handle all duties according to hotel policies, procedures, internal rules and standards.
  • Conform to cash handling procedures at all times.
  • Be knowledgeable about daily hotel operations, be up-to-date with all changes, new procedures and events.
  • Have knowledge about room rates, packages, discounts and promotions and know how to handle each.
  • Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel.
  • Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel.
  • Be able to operate hotel reservations software competently and efficiently.
  • Perform guest registration and room assignment and accommodate special requests of all guests.
  • Be knowledgeable about brand specific reward programs and other frequent traveler programs.
  • Answer the phones according to the standards of proper etiquette and as quickly as possible (no more than three rings).
  • Know policies and procedures of safe deposit boxes.
  • Ensure the cleanliness of the front desk and back office area at all times. Keep computer equipment clean at all times.
  • Utilize spare time for cleaning ie: lobby, entrances, public restrooms and any other areas included on the cleaning checklist.
  • Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using your brand specific problem resolution guidelines.
  • Assist fellow associates in their jobs when able to improve daily operations of the hotel.
  • Have knowledge about all emergency procedures and know how to act on them.
  • Have knowledge about the city, the local area and attractions to provide the guests with all requested information.
  • When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured.
  • Report any unusual occurrences or requests to the manager.
  • Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest.
  • Use the AM, PM and night audit daily checklist to ensure smooth daily operations.
  • Perform other duties as assigned.
  • Must have a valid drivers license, Proof of insurance and pass as approved driver.

PHYSICAL REQUIREMENTS:
Sitting rarely
Walking frequent
Climbing stairs occasionally
Standing constantly
Crouching/bending/stooping occasionally
Reaching occasionally
Grasping frequently
Pushing/pulling occasionally
Near vision constantly
Far vision frequently
Hearing constantly
Talking constantly
Smell constantly
Taste constantly
Lifting/carrying up to 50+lbs.
NOTICE
The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times.
Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
I have read and understand my job description as stated above.
PHYSICAL REQUIREMENTS:
Sitting rarely
Walking frequent
Climbing stairs occasionally
Standing constantly
Crouching/bending/stooping occasionally
Reaching occasionally
Grasping frequently
Pushing/pulling occasionally
Near vision constantly
Far vision frequently
Hearing constantly
Talking constantly
Smell constantly
Taste constantly
Lifting/carrying up to 50+lbs.
NOTICE
The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times.
Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
I have read and understand my job description as stated above.

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