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Hospital Quality Manager information

See Springfield, MA salary details

$23.9K

$85.9K

$157.4K

How much do hospital quality manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for hospital quality manager in Springfield, MA is $85,858.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $135,500.00 per year, depending on experience, location, and employer.

What is a hospital quality manager?

Hospital Quality Managers are healthcare professionals responsible for ensuring that hospital services meet established standards of quality and safety. They develop, implement, and monitor quality improvement initiatives, analyze data related to patient care, and work with hospital staff to enhance processes and outcomes. Their goal is to reduce errors, improve patient satisfaction, and ensure compliance with healthcare regulations. Hospital Quality Managers often coordinate accreditation activities and lead staff training on quality standards.

How does a hospital quality manager typically collaborate with clinical and administrative teams to improve patient care standards?

Hospital Quality Managers play a key role in bridging clinical and administrative departments by leading quality improvement initiatives and facilitating communication between teams. They regularly work with physicians, nurses, and department heads to analyze care processes, identify areas for improvement, and implement evidence-based practices. This collaboration often involves organizing training sessions, conducting audits, and ensuring compliance with regulatory standards. By fostering a culture of continuous improvement, they help teams work together to enhance patient safety and care outcomes.

What are the key skills and qualifications needed to thrive as a hospital quality manager, and why are they important?

To thrive as a Hospital Quality Manager, you need expertise in healthcare quality improvement, data analysis, regulatory compliance, and a background in nursing, healthcare administration, or a related field. Familiarity with quality management systems, accreditation standards (such as Joint Commission), Lean Six Sigma methodologies, and relevant certifications (e.g., CPHQ) is typical. Exceptional leadership, communication, and problem-solving skills set outstanding candidates apart in this role. These capabilities are crucial for driving continuous quality improvement, ensuring patient safety, and meeting regulatory requirements in hospital settings.

What is the difference between Hospital Quality Manager vs Hospital Quality Coordinator?

AspectHospital Quality ManagerHospital Quality Coordinator
CredentialsTypically requires a Bachelor's degree in healthcare, quality assurance, or related field; certifications like Certified Professional in Healthcare Quality (CPHQ) are commonOften requires a similar educational background; certifications like CPHQ are also beneficial but less common
Work EnvironmentOversees quality improvement programs, manages staff, and develops policies within hospital settingsSupports quality initiatives, collects data, and assists in implementing quality standards
Employer & Industry UsageUsed by hospitals and healthcare organizations to lead quality assurance effortsUsed to support quality teams and assist in daily quality activities

The Hospital Quality Manager focuses on leading and managing hospital quality programs, while the Hospital Quality Coordinator supports these efforts through data collection and implementation. Both roles require similar credentials and work within the same healthcare environment, but the manager holds more responsibility for strategic planning and oversight.

What are the most commonly searched types of Hospital Quality jobs in Springfield, MA?

The most popular types of Hospital Quality jobs in Springfield, MA are:

What are popular job titles related to Hospital Quality Manager jobs in Springfield, MA?

For Hospital Quality Manager jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Hospital Quality Manager jobs in Springfield, MA look for?

The top searched job categories for Hospital Quality Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Hospital Quality Manager jobs?

Cities near Springfield, MA with the most Hospital Quality Manager job openings:

Hospital Quality Manager jobs near you
Infographic showing various Hospital Quality Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $85,858 per year, or $41.3 per hour.

Critical Care Transport Paramedic- 36 hrs

Connecticut Children's

Hartford, CT • On-site

Full-time

Re-posted 7 days ago

Connecticut Children's Medical Center rating

7.8

Company rating: 7.8 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

168th of 1,065 rated hospitals

Job description


The Critical Care Transport Paramedic provides patient and family centered care in accordance with State of Connecticut licensure, Connecticut Children's Transport Guidelines or protocols, hospital policies, under the supervision of the Critical Care Transport Leadership and Medical Control Physician. Serves as a member of an interdisciplinary, self-managed work team using a holistic, caring approach to patient care. Reports to the Manager of Critical Care Transport.
Responsibilities
  • Performs a detailed assessment and communicates effectively within multidisciplinary team and Medical Control Physician. Care, communications and documentation meet hospital policy and competencies. 5%
  • Provide basic and advanced airway management skills up to and including Rapid Sequence Intubation (RSI). 4%
  • Performs emergency surgical airways. 4%
  • Establish and maintain intravenous, Interosseous (IO), and central line access. 5%
  • Monitors and manages invasive lines and devices including A-Lines and EVD's. 5%
  • Maintains interpersonal communications within the multidisciplinary team in order to provide patient care during transportation. Teams could include RRT, Providers, RN's, etc. 5%
  • Administration, management and documentation of medications. 10%
  • Run Point of Care Testing (POCT), including I-Stat labs, other patient care labs and accurately and timely document values. 5%
  • Able to follow standards of care from Neonatal Resuscitation Program (NRP), Pediatric Advanced Life Support (PALS) and
  • Advanced Cardiac Life Support (ACLS). 5%
  • Care and documentation for patients on invasive and non-invasive forms of ventilation. 5%
  • Perform ultrasound guided intravenous IV placement. 5%
  • Timely and accurate documentation of patient care during transport. 5%
  • Communication and education to patients and families. 5%
  • Follows medical instructions promptly and accurately to the extent possible, within scope, on Critical Care Transport. 10%
  • Maintains standards of documentation documents for clinical care, communications and education within appropriate timeframe for transport. 5%
  • Establishes effective relationships with patients, families, staff and external customers/ consultants to the team. 5%
  • Accountable for departmental and hospital quality and safety initiatives and goals. 5%
  • Regularly attend transport team meetings and educational simulations. 5%
  • Performs other regular duties as assigned. 2%

Qualifications
Education and/or Experience Required:
  • Education:
    • High School diploma or GED required
    • Graduated from an accredited paramedic program
  • Experience:
    2 year paramedic experience in a 911 system.

Education and/or Experience Preferred:
  • Education:
    • Bachelor's degree in related field
  • Experience:
    • Prior critical care transport experience
    • Experience with pediatric critical care

License and/or Certification Required:
  • CPR - Basic Life Support (BLS) - American Heart Association. Required upon hire and must be maintained current at all times.
  • Current EMT-P Licensure, Connecticut, required.
  • Neonatal Resuscitation (NRP) within 6 months of hire.
  • Pediatric Advanced Life Support (PALS) within 6 months of hire.
  • Advanced Cardiac Life Support (ACLS) within 6 months of hire.
  • Pre-Hospital Trauma Life Support Certified (PHTLS).
  • Certification in Neonatal Pediatric Transport (C-NPT) within 2 years of hire.

License and/or Certification Preferred:
  • Flight Paramedic (FP-C) Or Critical Care Paramedic (CCP-C) strongly preferred.
  • Certified Neonatal Pediatric Transport (C-NPT).
  • Nationally Registered Paramedic (NREMTP).

Knowledge, Skills and Abilities:
Knowledge:
  • Basic Medical terminology, mathematics and measurements.
  • Basic understanding of organizations environment of care and infection control policies and procedures.
  • Basic understanding of reasons for and techniques for managing aggressive behavior.
  • Understand and follow Connecticut Children's policies and procedures.
  • Demonstrates knowledge of the population-specific differences and needs of patients in appropriate, specific populationsfrom neonate through adolescence and applies them to practice. Demonstrates cultural sensitivity in all interactions with patients/families and co-workers.

Skills:
  • Excellent interpersonal skills and communication required.
  • Demonstration of effective listening skills.
  • Effective oral and written communication skills required. Ability to communicate in English is required (bilingual competency, Spanish preferred)
  • Demonstrates competency in standard clinical procedures as well as unit specific patient management protocols.

Abilities:
  • Maintain quality, safety and infection control standards. Learn and follow established protocols to respond in emergency situations. Learn and demonstrate competency in basic data entry, use of collaborative care and safety plans and documentation in the medical record.
  • Work across all levels of the organization effectively.

About Us
Connecticut Children's is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children's offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.
At Connecticut Children's, treating children isn't just our job - it's our passion. As a leading children's health system experiencing steady growth, we're excited to expand our team with exceptional team members who share our vision of transforming children's health and well-being as one team.

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