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Hospital Information Systems Jobs (NOW HIRING)

H. T. PROF Group

$110 - $160/hr

Help ensure operational readiness across endpoints, printers, mobile devices, AV systems, and other ... Coordinate internal technical teams, vendors, and hospital IT resources during complex incidents.

New

Sora Resource Group

Hospital IT Account Manager

Boston, MA · On-site

$120 - $170/hr

Hospital IT Account Owner Location: Eastern Massachusetts / Greater Boston Area Work Environment ... Help ensure operational readiness across endpoints, printers, mobile devices, AV systems, and other ...

New

Msmc

Information Systems Manager

Miami Beach, FL · On-site

... hospital, dedicated to continuing the training of the next generation of medical pioneers. Culture ... Manager of Information Systems responsible for overseeing application support operations, system ...

Msmc

Information Systems Manager

Miami Beach, FL

... hospital, dedicated to continuing the training of the next generation of medical pioneers. Culture ... Manager of Information Systems responsible for overseeing application support operations, system ...

Lifepoint Health

Systems Analyst

Las Cruces, NM · On-site

Assists with analyzing, specifying, reviewing, and implementing the hospital's information systems. * Manages the telephone system, including installation, maintenance, and support. * Plans and ...

Lifepoint Health

Systems Analyst

Las Cruces, NM · On-site

Assists with analyzing, specifying, reviewing, and implementing the hospital's information systems. * Manages the telephone system, including installation, maintenance, and support. * Plans and ...

Ocean State Job Lot

Clinical Systems Analyst

Honesdale, PA · On-site

$70 - $90/hr

Effective communication and organizational skills, as it relates to operations of the hospital's information systems; * Ability to provide effective customer and systems analysis and support to all ...

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Hospital Information Systems information

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How much do hospital information systems jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for hospital information systems in the United States is $25.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $29.57 per hour, depending on experience, location, and employer.

What is a hospital information system?

Hospital Information Systems (HIS) are integrated computer systems designed to manage the administrative, financial, and clinical aspects of a hospital. They help streamline operations by storing and organizing patient data, managing appointments, billing, inventory, and supporting healthcare professionals with decision-making tools. HIS improve efficiency, enhance patient care, and ensure data accuracy and security. Hospitals use these systems to coordinate between departments, track patient histories, and comply with regulatory requirements.

What are common challenges faced by professionals working with hospital information systems, and how can they be addressed?

Professionals working with Hospital Information Systems often encounter challenges such as integrating disparate healthcare systems, ensuring data security and patient privacy, and managing user training for medical staff. Effective communication between IT teams and clinical staff is crucial to address workflow differences and troubleshoot issues quickly. Continuous education on new regulations and system updates, as well as proactive collaboration with vendors and end-users, can help mitigate these challenges and ensure smooth HIS operations.

What are the key skills and qualifications needed to thrive as a hospital information systems specialist, and why are they important?

To thrive as a Hospital Information Systems Specialist, you need expertise in health informatics, database management, and IT systems integration, often supported by a degree in health information management, computer science, or a related field. Familiarity with electronic health record (EHR) systems like Epic or Cerner, as well as certifications such as RHIA or CompTIA Healthcare IT Technician, is typically required. Strong problem-solving, communication, and project management skills help facilitate collaboration with medical staff and ensure smooth system operation. These competencies are vital for maintaining data security, improving patient care workflows, and ensuring regulatory compliance in a healthcare environment.

What is the difference between Hospital Information Systems vs Medical Records Technicians?

AspectHospital Information SystemsMedical Records Technicians
CredentialsIT certifications, health informatics degreesMedical coding and health information certifications
Work EnvironmentHealthcare IT departments, hospitals, clinicsMedical records departments, hospitals, clinics
Employer & IndustryHealthcare providers, health IT companiesHospitals, clinics, healthcare facilities
Primary FocusManaging and maintaining hospital information systemsOrganizing, coding, and maintaining patient medical records

Hospital Information Systems focus on managing healthcare data through IT solutions, ensuring system functionality and data security. Medical Records Technicians handle the organization and coding of patient records for billing and legal purposes. While both roles operate within healthcare settings, their responsibilities and skill sets differ significantly.

More about Hospital Information Systems jobs

What states have the most Hospital Information Systems jobs?

States with the most job openings for Hospital Information Systems jobs include:

What job categories do people searching Hospital Information Systems jobs look for?

The top searched job categories for Hospital Information Systems jobs are:

Hospital Information Systems jobs near you
Infographic showing various Hospital Information Systems job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,185 per year, or $25.1 per hour.

Hospital IT Account Manager

Sora Resource Group

Springfield, MA • On-site

$120 - $160/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Hospital IT Account Owner

Location:Western Massachusetts / Springfield Area
Work Environment:Primarily On-Site

Position Overview

We are seeking an experiencedHealthcare IT Account Ownerto oversee managed IT services within a large hospital environment in Western Massachusetts. This individual will have overall responsibility for the client relationship, service delivery, operational performance, staffing, escalations, and technology initiatives associated with the account.

This is a highly visible, client-facing leadership role requiring someone who can operate independently, develop strong relationships with hospital leadership, and make effective decisions in a complex, high-availability healthcare environment.

The position is primarily on-site and requires consistent presence at hospital locations. The Service Delivery Manager must also be available for executive meetings, critical escalations, occasional after-hours incident response, and on-call coverage.

Key Responsibilities Client & Account Management
  • Serve as the primary point of contact and accountability for the hospital account.
  • Develop trusted relationships with hospital executives, IT leadership, department directors, clinical stakeholders, and technical teams.
  • Lead business reviews and stakeholder meetings covering service performance, account health, upcoming initiatives, risks, and priorities.
  • Proactively identify service issues and account risks and drive them to resolution.
  • Partner with internal leadership to identify opportunities to improve or expand services.
IT Field Services & Help Desk Operations
  • Oversee Help Desk and IT Field Services delivery across the hospital environment.
  • Ensure staffing levels, service coverage, and operating hours meet contractual and operational requirements.
  • Manage technician scheduling, shift coverage, on-call rotations, and workload balancing.
  • Monitor key service metrics and SLAs, including incident response, resolution times, and first-call resolution.
  • Serve as an escalation point for critical incidents, major service disruptions, and after-hours events.
  • Help ensure operational readiness across endpoints, printers, mobile devices, AV systems, and other supported clinical technologies.
Incident & Escalation Management
  • Take ownership of critical incidents, service failures, and client-facing issues through resolution.
  • Coordinate internal technical teams, vendors, and hospital IT resources during complex incidents.
  • Lead post-incident reviews, root cause analysis, and corrective-action planning.
  • Provide clear and timely communication regarding incident status, expected resolution, risks, and corrective actions.
Project & Initiative Oversight
  • Oversee account-level technology projects including implementations, upgrades, technology refreshes, and workflow improvements.
  • Coordinate project resources, timelines, deliverables, dependencies, and stakeholder communication.
  • Ensure technology initiatives are executed with minimal disruption to clinical operations.
  • Support appropriate change-management processes within the hospital environment.
Financial & Operational Management
  • Participate in budgeting, forecasting, resource planning, and overall account performance management.
  • Monitor labor utilization, overtime, vendor expenses, service metrics, and operational trends.
  • Identify opportunities to improve efficiency and control costs without compromising service quality.
  • Ensure accurate documentation and activity tracking within ITSM platforms.
Team Leadership
  • Provide day-to-day leadership, direction, and coaching to Help Desk and Field Services personnel.
  • Support hiring, onboarding, performance management, and employee development.
  • Establish clear expectations around accountability, professionalism, responsiveness, and client service.
  • Identify training and development opportunities for team members.
Required Qualifications
  • 5+ years of experiencein IT managed services, healthcare IT, IT service delivery, or a related environment with significant client-facing responsibility.
  • Previous experience working in or supporting ahospital or health system environment.
  • Strong understanding ofHelp Desk operations, IT Field Services, SLAs, and IT service management.
  • Experience with ITSM and service platforms such asServiceNow, Jira, Talkdesk, or comparable technologies.
  • Demonstrated experience managing teams, staffing, scheduling, service coverage, and escalations within a24/7 environment.
  • Strong executive-level communication and presentation skills.
  • Ability to work effectively with hospital executives, clinical stakeholders, IT leadership, technical teams, and vendors.
  • Strong judgment and the ability to make independent decisions in high-pressure or ambiguous situations.
Preferred Qualifications
  • ITIL Foundation certification or comparable IT service-management training.
  • Experience with workforce management, capacity planning, or Erlang C modeling for Help Desk environments.
  • Knowledge of HIPAA and healthcare IT compliance requirements.
  • Experience with telecom, DAS/5G infrastructure, endpoint management, or related hospital technologies.
  • Project management experience within healthcare or enterprise IT; PMP or similar certification is a plus.
Benefits
  • Competitive salary
  • Flexible hours
  • Paid time off
  • Health, dental, and vision insurance
  • Matching 401(k)
  • Collaborative, team-oriented work environment

This is an excellent opportunity for an experienced healthcare IT leader who enjoys taking ownership of a complex hospital environment and combiningclient relationship management, IT service delivery, operational leadership, and team management.

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