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Hospital Call Center Jobs in Riverside, CA (NOW HIRING)

... call handling, customer satisfaction, and resolution rates. · Navigate multiple screens and ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

We put patients at the center of value-based care . About the Endocrinologist Role Upperline Health ... weekends • No hospital call Competitive Compensation • Market-leading base salary • ...

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Hospital Call Center information

See Riverside, CA salary details

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How much do hospital call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for hospital call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is a hospital call center?

Hospital call centers are centralized communication hubs within healthcare facilities that handle incoming and outgoing calls to support patients, medical staff, and administrative operations. Their responsibilities typically include scheduling appointments, providing information about hospital services, handling patient inquiries, and sometimes assisting with emergency communications. These centers help streamline communication, improve patient experience, and ensure that information flows efficiently between patients and hospital departments.

What are the key skills and qualifications needed to thrive as a hospital call center representative?

To thrive as a Hospital Call Center Representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with hospital information systems, multi-line phone systems, and scheduling software is typically required. Empathy, patience, and the ability to remain calm under pressure are critical soft skills for managing distressed callers and facilitating clear information exchange. These abilities ensure accurate support for patients and staff, efficient call resolution, and a positive experience for all stakeholders.

What are some common challenges faced by hospital call center representatives and how can I prepare for them?

Hospital Call Center representatives frequently handle high call volumes, urgent requests, and emotionally charged situations, which can be stressful. To succeed, it's important to develop strong communication skills, the ability to remain calm under pressure, and familiarity with hospital procedures and medical terminology. You may also need to quickly triage calls and coordinate with various hospital departments, so being organized and adaptable is key. Practicing empathy and active listening will help you provide excellent service to patients and their families.

What is the difference between Hospital Call Center vs Medical Office Receptionist?

AspectHospital Call CenterMedical Office Receptionist
CredentialsHigh school diploma; some roles may require healthcare certificationsHigh school diploma; healthcare certifications optional
Work EnvironmentCall centers within hospitals, handling inbound/outbound callsFront desk of medical offices, interacting with patients face-to-face
Employer & IndustryHospitals, healthcare networksPrivate practices, clinics, outpatient facilities
Primary DutiesAnswering calls, scheduling, patient inquiriesGreeting patients, scheduling appointments, administrative tasks

The Hospital Call Center and Medical Office Receptionist roles both involve patient communication but differ mainly in work environment and daily tasks. The Hospital Call Center focuses on managing calls and coordinating care remotely, while the Medical Office Receptionist handles in-person patient interactions at a medical practice.

What cities near Riverside, CA are hiring for Hospital Call Center jobs?

Cities near Riverside, CA with the most Hospital Call Center job openings:

Infographic showing various Hospital Call Center job openings in Riverside, CA as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

Interventional Cardiologist

Provider Solutions & Development

Anaheim, CA • On-site

$500K - $550K/yr

Other

Re-posted 2 days ago


Job description

An established private practice in Anaheim, California is seeking to add a board-certified interventional cardiologist to a robust, seasoned practice. This is a rare opportunity, allowing for significant autonomy and a great fit for a candidate with an entrepreneurial spirit looking to build and grow a robust Interventional Cardiology practice in Southern CA with access to managed care contracts and a strong payer mix. Currently, the practice is equipped to provide onsite non-invasive cardiac services including Chest Xray, EKG, Echo, Nuclear Cardiology, Pacemaker Clinic, and PET Scan.

Job Details:

  • Group has 1 dedicated Interventional Cardiologist currently and looking to expand the team

  • Support staff includes 3 NP's and 2 ultrasound techs

  • Board Certified/Board Eligible Interventional Cardiologist required

  • Clinic is in Anaheim and hospital rounding will be at Providence St. Jude Medical Center in Fullerton

  • Approximately 60% outpatient, 40% inpatient

  • Hospital call to be discussed by group

  • Preference to candidates who have the availability to start this year or early next but will consider excellent 2026 graduates

  • Very busy, growing practice with NP's working at the top of their license

  • Monday to Friday; 9 a.m. to 5 p.m. clinic schedule

  • Compensation is between $500,000 and $550,000 per year

Where You'll Live

Orange County's second largest city, Anaheim, California, is a thriving community filled with opportunities for work and play. Famous for being the home of Disneyland Resort and the Los Angeles Angels baseball team, the city offers an escape from the bustle of city life, with multiple nature reserves, including Oak Canyon, Weir Canyon and the Anaheim Wetlands. Its low crime rate and excellent school system make it an ideal spot for families to call home.

Equal Opportunity Employer including disability/veteran

Job ID Number: 29773
Facility Name: Courtesy Search
Location Name: Anaheim
Brand Name: Courtesy Search
Provider Profession: Physician/Surgeon
Medical Specialty: Cardiology
Job Setting: Medical Clinic
Type of Role: Clinical
Sub-specialty: Cardiology Interventional
Email: sharon.dichiara@psdrecruit.org
Phone Number: (541) 797-2165
Schedule: Full Time
Compensation: $500,000 - $550,000 Per Year
CP: Yes
CB: Yes
HC: Yes
IS: No
YM: Yes
J1: No
H1B: No

Let's get in touch If you have questions about this specific job or others, I'm all ears. Send me a note and we'll be one step closer to the right opportunity.

Sharon DiChiara Provider Recruiter

(541) 797-2165

sharon.dichiara@psdrecruit.org

Contact Me