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Position Summary

The Regional Property Manager owns the operational and financial performance of an assigned multifamily portfolio in the Washington, DC Metro Area, leading multiple Property Managers and the on-site teams that report into them. Reporting directly to the Vice President of Property Management, the Regional Property Manager implements Horning's policies, procedures, and programs to deliver well-managed, well-maintained assets that meet ownership objectives and exceed resident expectations. The role is accountable for visible, hands-on leadership of the portfolio - driving NOI performance, resident retention, regulatory compliance, and team development across assigned communities. Horning offers structured training and development to support the Regional Property Manager in successfully overseeing the diverse property types within the assigned portfolio.

Essential Duties & Responsibilities

• Own the overall operational and financial performance of an assigned multifamily portfolio in the Washington, DC Metro Area; portfolio assignments may shift over time.
• Recruit, hire, develop, supervise, and hold accountable a team of Property Managers and on-site staff; conduct semi-annual performance reviews and ongoing coaching for direct reports and their teams.
• Build and own the consolidated annual operating budget for the portfolio; deliver monthly financial reporting, variance analysis, and forecasts to the Executive Team.
• Operate the portfolio within the approved budget while actively pursuing revenue-generating and expense-saving strategies to outperform budget where possible.
• Review monthly operating statements and general ledgers for accuracy; review and validate variance explanations submitted by Property Managers.
• Drive resident retention and renewal performance across the portfolio; coach teams on resident-first service standards; resolve escalated resident issues with tact and professionalism.
• Maintain a current working knowledge of the DC Metro competitive market; shop competitors regularly; set rents in line with market conditions; coach teams on competitive differentiation.
• Oversee maintenance programs, capital projects, and physical condition of all assigned properties; review and approve large-scale projects requiring three or more bids.
• Ensure compliance with all applicable federal, state, and local laws, codes, and regulations across the portfolio, including Fair Housing. Horning offers structured training and development to support the Regional Property Manager in mastering the regulatory frameworks applicable to the various property types within the assigned portfolio.
• Understand the ownership structure, financing, and any income restrictions for each property in the portfolio; ensure compliance with all owner and regulatory requirements.
• Inspect properties regularly to ensure standards for cleanliness, functionality, curb appeal, and resident experience are met; evaluate maintenance, grounds, and housekeeping operations for efficiency and quality.
• Monitor leasing pipeline, traffic, turn timelines, vacancy, online reputation (Yelp, ApartmentRatings, Google, etc.), and other portfolio-level KPIs; intervene where needed.
• Stay current on industry trends, the local development pipeline, and evolving customer needs; bring forward operational improvements that benefit the portfolio.
• Ensure that company values, marketing guidelines, and operating standards are consistently applied across all communities in the portfolio.
• Perform other duties as assigned by the Vice President of Property Management or executive leadership.

Minimum Qualifications

• 7+ years of multifamily property management experience, including 3+ years overseeing multiple properties or serving in a senior operational leadership role above the site level.
• Demonstrated team leadership experience - including direct supervision of Property Managers, Senior Property Managers, or comparable site leaders, with proven performance management and team development outcomes.
• Strong working knowledge of multifamily financial processes: budgeting, P&L management, revenue management, variance analysis, and forecasting.
• Ability to read, analyze, interpret, and explain financial statements, operating budgets, and complex spreadsheets.
• Solid analytical and problem-solving skills with the ability to define problems, gather and assess data, draw valid conclusions, and act decisively.
• Knowledge of relevant local, state, and federal multifamily regulations, including Fair Housing.
• Willingness to engage in Horning's structured onboarding and development program to build expertise in the diverse property types and regulatory frameworks within the assigned portfolio (specialized regulatory experience is preferred but not required for day one).
• Proficiency with property management software (Yardi, Nexus Payables, Appwork and others), Microsoft Excel, and Outlook.
• Ability to operate independently within established guidelines while collaborating effectively with regional and corporate leadership.
• Excellent written and verbal communication skills.
• Reliable transportation and ability to travel daily/weekly between assigned properties in the DC Metro area.

Preferred Qualifications

• Prior experience managing regulated affordable multifamily properties (e.g., HUD, Section 8, Tax Credit / LIHTC, RCC) is a plus.
• Prior experience managing multifamily properties in the Washington, DC / Maryland / Virginia market.
• Active or in-progress industry certifications such as CPM (Certified Property Manager), ARM (Accredited Residential Manager), COS (Certified Occupancy Specialist), TCS (Tax Credit Specialist), or SHCM (Specialist in Housing Credit Management).
• Yardi experience specifically.

Physical Demands & Work Conditions

• Walks properties frequently for inspections, vendor walks, and resident or team interactions; travels between assigned properties on a daily/weekly basis.
• Spends substantial time at a computer for financial management, reporting, leasing system review, and communication.
• Periodic outdoor exposure during property walks; climate-controlled office work the remainder of the time.
• Must be able to lift, carry, and maneuver up to 25 lbs (files, supplies, marketing materials) and have reasonable physical mobility for property walks.

Travel & On-Call

• Regular travel to assigned properties within the DC Metro area is expected on a daily/weekly basis as part of the regular schedule.
• Limited travel to the corporate office or other Horning locations as needed.
• Available for after-hours escalation as the portfolio's senior point of contact for significant resident, life-safety, or operational incidents.