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Horizon Engage Jobs (NOW HIRING)

Vocational Counselor

Buffalo, NY ยท On-site

$58K - $65K/yr

Engage in continuous quality improvement activities and professional development. Why choose Horizon to build your career? At Horizon, we don't just offer a workplace-we offer a community where you ...

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Horizon Engage information

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$48.5K

$85.5K

$123.5K

How much do horizon engage jobs pay per year?

As of Aug 22, 2026, the average yearly pay for horizon engage in the United States is $85,458.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a Horizon Engage role?

A Horizon Engage role typically refers to a position focused on customer or client engagement within the Horizon platform or ecosystem. Individuals in this role are responsible for fostering meaningful interactions, managing relationships, and ensuring users or clients have a positive experience. Their tasks can include onboarding new users, providing support, gathering feedback, and helping to drive adoption of Horizon products or services. The ultimate goal is to strengthen customer loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a Horizon Engage specialist?

To excel as a Horizon Engage Specialist, you typically need strong communication, customer service, and problem-solving skills, along with a background in client relations or account management. Familiarity with CRM platforms, digital engagement tools, and relevant software certifications are often required. Exceptional interpersonal skills, adaptability, and the ability to collaborate across teams help professionals stand out in this role. These capabilities are crucial for building client trust, maintaining engagement, and ensuring seamless service delivery.

How does the Horizon Engage role typically interact with other departments within an organization?

In a Horizon Engage role, collaboration with various departments such as marketing, customer service, and product development is integral to success. Team members often coordinate cross-functional projects, facilitate communication between stakeholders, and ensure that engagement strategies align with overall business objectives. Regular meetings and collaborative tools are commonly used to keep everyone aligned and informed. This interdepartmental cooperation not only supports smooth project execution but also provides valuable learning opportunities and exposure to different aspects of the business.

What is the difference between Horizon Engage vs Customer Service Representative?

AspectHorizon EngageCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in customer engagement toolsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, online platforms, remote or in-office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, tech, and service industriesRetail, telecom, finance, and service sectors
Common Search/ComparisonCustomer engagement tools, client communicationCustomer support, client service roles

Horizon Engage primarily focuses on customer engagement and communication within various industries, often involving specialized tools and platforms. Customer Service Representatives handle direct customer interactions, providing support and resolving issues. While both roles involve customer communication, Horizon Engage emphasizes engagement strategies and digital tools, whereas Customer Service Representatives focus on support and problem-solving.

More about Horizon Engage jobs

What states have the most Horizon Engage jobs?

States with the most job openings for Horizon Engage jobs include:

What job categories do people searching Horizon Engage jobs look for?

The top searched job categories for Horizon Engage jobs are:

Infographic showing various Horizon Engage job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $85,458 per year, or $41.1 per hour.

Licensed Mental Health Counselor - Remote Telehealth Position at Horizon Heal Therapy

Horizon Heal Therapy

Springfield, MA โ€ข Remote

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 2 days ago

New


Job description

Position Overview

Horizon Heal Therapy is actively seeking a fully licensed Mental Health Counselor to join our growing team in a remote telehealth capacity. This full-time position offers a unique opportunity to engage with clients in a supportive environment, focusing on personalized mental health care without the burdens of traditional private practice management. You will be instrumental in helping individuals achieve their mental wellness goals through innovative therapy approaches.

About the Organization

Located in Springfield, Massachusetts, Horizon Heal Therapy prides itself on creating a collaborative and nurturing workplace where therapists thrive. Unlike conventional private practices, we prioritize flexibility, work-life balance, and the professional development of our staff. Our mission is to provide high-quality, accessible mental health services to a diverse clientele through telehealth platforms, ensuring that help is available to those in need regardless of location.

Work Environment

This role is fully remote, which allows you to maintain a healthy work-life balance while providing essential mental health services from the comfort of your own environment. You will join a close-knit, diverse team that values open communication, mutual respect, and continuous improvement. Administrative functions such as billing, marketing, and client referrals are handled by our dedicated support staff, allowing you to focus on delivering exceptional therapeutic care.

Key Responsibilities
  • Conduct individualized assessments to understand clients' mental health needs and goals.
  • Develop, implement, and review tailored treatment plans in collaboration with clients, ensuring alignment with their progress and changing circumstances.
  • Facilitate both prevention-oriented therapy and crisis intervention sessions to promote overall mental health.
  • Maintain accurate and detailed session notes and documentation promptly to comply with organizational standards.
  • Engage effectively with other health professionals and placement agencies to ensure comprehensive care for clients.
  • Attend regular staff meetings to discuss treatment strategies, share insights, and foster team cohesion.
  • Contribute actively to enhancing the organizational culture by inviting feedback, sharing success stories, and supporting team initiatives.
Patient Population / Client Focus

The clients you will work with range from individuals experiencing mild to moderate mental health challenges to those facing more severe psychological issues. A primary focus is on providing prevention-oriented therapy, promoting resilience, and enhancing coping mechanisms. Your ability to empathize, connect, and build meaningful rapport will be key in fostering a safe therapeutic space for your clients.

Qualifications
  • A valid and fully recognized mental health license (LMHC, LMFT, or LICSW) is required.
  • A Master's degree or Doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Demonstrated expertise in mental health counseling or related areas, with at least one year of practical experience.
  • Familiarity with community mental health resources and support systems.
  • Exceptional written and verbal communication skills, facilitating clear and effective client interactions.
  • The ability to establish rapport with clients quickly and maintain a therapeutic alliance throughout their treatment process.
  • Strong leadership qualities, adaptable to team dynamics and proactive in contributing to team efforts.
Preferred Experience

While a minimum of one year of experience is required, candidates with experience in community mental health settings or specializations in trauma-informed care, addiction counseling, or family dynamics will be favored. Experience with telehealth platforms is a plus, as this role involves providing therapy through digital means.

Compensation and Benefits

The salary for this position ranges from USD 70,000 to 100,000 annually, depending on your experience and qualifications. In addition to competitive compensation, we offer comprehensive benefits, including:

  • Continuing Education Unit (CEU) reimbursement to support your professional development.
  • Incentives for growth and advancement within the organization.
  • Comprehensive healthcare through BCBS PPO/HMO plans.
  • Dental insurance and life insurance options.
  • A robust 401(k) retirement plan to secure your financial future.
  • Generous paid time off to promote a healthy work-life balance.
Career Growth Opportunities

At Horizon Heal Therapy, we believe investing in our employees' growth leads to better care for our clients. You will have opportunities to pursue additional training and certifications, participate in leadership development programs, and follow a career path that aligns with your professional aspirations. Your success is our success.

Why Join Our Team

Horizon Heal Therapy offers a supportive and flexible work environment that prioritizes your well-being and job satisfaction. If you are a compassionate, driven mental health professional committed to making a difference, we invite you to be part of a company that values innovation and quality in mental health care delivery. Joining us means being part of a mission to enhance lives, one session at a time.

Application Information

If you are ready to take on this rewarding challenge and meet the qualifications outlined, please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for our team at Horizon Heal Therapy. We look forward to welcoming you aboard and collaborating to make an impact in our clients' lives.