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Hoosier Helper Jobs (NOW HIRING)

Join a team where you can grow your career while helping drive smarter decisions across AAA Hoosier every day. Connect with AAA Hoosier: Facebook: www.facebook.com/aaahoosier Company Website: www ...

Join a team where you can grow your career while helping drive smarter decisions across AAA Hoosier every day. Connect with AAA Hoosier: Facebook: www.facebook.com/aaahoosier Company Website: www ...

Data Analyst

Indianapolis, IN · On-site

$75 - $110/hr

Join a team where you can grow your career while helping drive smarter decisions across AAA Hoosier every day. Connect with AAA Hoosier: Facebook: www.facebook.com/aaahoosier Company Website: www ...

Data Engineer

Indianapolis, IN · On-site

$109K - $131K/yr

ABOUT AAA HOOSIER: Since its creation in 1902, AAA has become one of North America's largest ... help shape the structures that turn raw data into trusted analytical outputs. This is a hands-on ...

Data Engineer

Indianapolis, IN

$109K - $131K/yr

ABOUT AAA HOOSIER: Since its creation in 1902, AAA has become one of North America's largest ... help shape the structures that turn raw data into trusted analytical outputs. This is a hands-on ...

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Hoosier Helper information

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$11

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$22

How much do hoosier helper jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for hoosier helper in the United States is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Hoosier Helper?

Hoosier Helpers are specially trained personnel who operate Indiana's freeway service patrol vehicles. They provide free roadside assistance to motorists on major highways, helping with tasks such as changing flat tires, jump-starting vehicles, and providing fuel. Their main goal is to keep traffic moving safely and efficiently by quickly assisting drivers in need and clearing minor incidents from the roadway. Hoosier Helpers are employed by the Indiana Department of Transportation (INDOT) and patrol specific routes during peak travel times.

What are the key skills and qualifications needed to thrive as a Hoosier Helper, and why are they important?

To thrive as a Hoosier Helper (Indiana Department of Transportation Highway Assistance Technician), you need a valid driver's license, knowledge of roadway safety protocols, and basic vehicle maintenance skills. Familiarity with two-way radios, incident management systems, and emergency response equipment is typically required. Exceptional communication, situational awareness, and a calm demeanor under pressure help Hoosier Helpers provide effective roadside assistance and interact positively with the public. These skills are crucial for ensuring motorist safety, minimizing roadway disruptions, and supporting first responders during highway incidents.

What are the typical challenges faced by a Hoosier Helper on the road?

Hoosier Helpers often face challenges such as responding to incidents quickly in high-traffic areas, ensuring personal safety while assisting motorists, and working in varying weather conditions. The role requires strong situational awareness and communication skills, especially when coordinating with law enforcement and other emergency responders. Adapting to rapidly changing circumstances and maintaining a calm, helpful demeanor under pressure are essential aspects of the job.

How much do Hoosier helpers make?

Hoosier helpers typically earn minimum wage, which varies by state but is often around $7.25 to $15 per hour. Pay may increase with experience, additional skills, or certifications, and some positions offer overtime or seasonal pay. Wages depend on the specific employer and job responsibilities within the role.
More about Hoosier Helper jobs

What cities are hiring for Hoosier Helper jobs?

Cities with the most Hoosier Helper job openings:

What states have the most Hoosier Helper jobs?

States with the most job openings for Hoosier Helper jobs include:

Infographic showing various Hoosier Helper job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 14% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,293 per year, or $17.4 per hour.

Member Experience Advisor

Indianapolis, IN • On-site


AAA Hoosier Motor Club
Personal Services • 201 - 500 employees

5.8

Company rating: 5.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

296th of 312 rated insurance

People enjoy working here

Respectful managers


$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Job description

ABOUT AAA HOOSIER:
Since its creation in 1902, AAA has become one of North America's largest membership organizations. Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about AAA Hoosier offers, visit www.hoosier.aaa.com.
Here's What is in it for YOU:
• A company culture that provides training and learning opportunities.
• A brand that you can be proud to be part of.
• A culture that will challenge you to be your best.
• Health / Dental / Vision benefits.
• Paid Time Off.
• Paid Holidays.
• Corporate Incentive Plan (CIP)
• Company provided LTD & Basic Life Insurance.
• Service Anniversary Recognition.
• Free AAA Plus Membership.
• Generous 401k w/ company match.
• Company provided HSA dollars.
Position Summary:
As a Member Experience Advisor, you will provide personalized insurance support and guidance while delivering exceptional service to our members. This role focuses on relationship management, policy servicing, retention, and helping members protect what matters most.
Successful candidates are solution-oriented, relationship-driven, and thrive in a fast-paced environment.
License Requirement: Active Property & Casualty (P&C) License required
Key Responsibilities
  • Deliver exceptional service across phone, email, and digital channels.
  • Process policy changes, endorsements, billing requests, and account updates.
  • Conduct policy reviews and provide coverage recommendations.
  • Support retention efforts through proactive member communication.
  • Resolve member concerns with a focus on first contact resolution.
  • Maintain accurate policy documentation and account records.
  • Collaborate with internal teams and carrier partners to support member needs.

Qualifications/Education and Experience requirements:
  • Active Property & Casualty (P&C) License required.
  • HS diploma or GED required, bachelor's degree preferred; three (3) years insurance, customer service, or related experience required or combination of education and experience.
  • Effective communication and critical thinking skills
  • Ability to manage multiple priorities in a fast-paced environment.
  • Working knowledge of Microsoft Office products
  • Experience with agency management systems preferred.
  • Strong commitment to delivering outstanding member experiences.

Join a team where you can grow your career while making a meaningful impact on our members every day!
Connect with AAA Hoosier:
Facebook:
www.facebook.com/aaahoosier
Company Website:
www.hoosier.aaa.com


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