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Honda Customer Service Jobs (NOW HIRING)

Hillside Honda

Customer Service Representative

Queens, NY · On-site

$16.75 - $22.75/hr

Hillside Honda is hiring for business development coordinators to join our service team! At ... Speak directly with customer to assist with all inquiries and issues * Customer follow up as ...

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Honda Customer Service information

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How much do honda customer service jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for honda customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Honda Customer Service Representative, and why are they important?

To thrive as a Honda Customer Service Representative, you need strong communication skills, problem-solving abilities, and a customer-focused attitude, often supported by a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic automotive knowledge is typically required. Patience, empathy, and active listening help you effectively address customer concerns and build rapport. These skills are crucial for ensuring customer satisfaction, resolving issues efficiently, and maintaining Honda's reputation for quality service.

Is working at Honda worth it?

Working as a Honda Customer Service representative offers opportunities to develop communication and problem-solving skills in a retail or service environment. Employees often benefit from company training, benefits packages, and a structured schedule, making it a stable employment option for those interested in automotive or customer support roles.

What is the starting pay at Honda?

The starting pay for a Honda customer service representative typically ranges from $15 to $20 per hour, depending on location and experience. Entry-level roles may also include benefits such as health insurance and paid time off.

What is the difference between Honda Customer Service vs Honda Service Advisor?

AspectHonda Customer ServiceHonda Service Advisor
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; automotive knowledge; certification preferred
Work EnvironmentDealerships, call centers, online supportDealership service department, direct customer interaction
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service departments
Primary RoleAssist customers, handle inquiries, provide supportDiagnose vehicle issues, recommend repairs, communicate with customers

Honda Customer Service focuses on supporting customers through inquiries and assistance, often in call centers or online. Honda Service Advisors work directly with customers at dealerships, diagnosing vehicle issues and recommending repairs. Both roles require strong communication skills, but Service Advisors have more technical automotive knowledge and direct vehicle interaction.

What does a Honda Customer Service representative do?

A Honda Customer Service representative assists customers with inquiries related to Honda vehicles and services. Their responsibilities include answering questions about vehicle features, scheduling service appointments, addressing warranty or recall issues, and resolving complaints. They work to ensure customer satisfaction by providing accurate information and support, either in person, over the phone, or online. Representatives may also help with parts orders, billing questions, and connecting customers to the appropriate department or dealership.

How to become a Honda service technician?

To become a Honda service technician, you typically need a high school diploma or equivalent, completion of a technical training program or apprenticeship, and relevant certifications such as ASE certification. Experience with automotive repair, knowledge of Honda vehicles, and proficiency with diagnostic tools are also important for this role.

What are some typical challenges faced by Honda Customer Service representatives, and how are they supported in overcoming them?

Honda Customer Service representatives often handle a variety of customer inquiries, from routine questions about vehicle features to complex issues like warranty claims or service complaints. A common challenge is managing high call volumes while ensuring each customer feels heard and supported. Reps are typically provided with comprehensive training, up-to-date product resources, and access to escalation pathways for particularly difficult cases. Collaboration with technical teams and dealership staff is encouraged to resolve issues efficiently, and ongoing coaching helps employees continuously improve their problem-solving and communication skills.

What is the Honda hiring process like?

The Honda customer service hiring process typically involves submitting an online application, completing an initial screening, participating in one or more interviews, and sometimes undergoing skills assessments or background checks. Candidates should demonstrate strong communication skills and familiarity with customer service tools. The process may vary by location and position level.
More about Honda Customer Service jobs
What cities are hiring for Honda Customer Service jobs? Cities with the most Honda Customer Service job openings:
What states have the most Honda Customer Service jobs? States with the most job openings for Honda Customer Service jobs include:
What job categories do people searching Honda Customer Service jobs look for? The top searched job categories for Honda Customer Service jobs are:
Honda Customer Service jobs near you
Infographic showing various Honda Customer Service job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 84% Part Time, and 13% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Sales - Product Specialist - Client Advisor

Leo Payne Honda

Ballwin, MO • On-site

$60K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Hi there! You've taken the 1st click toward getting to know us better. Let's not waste time! Before you apply:
Who are we?
We are a family owned and operated Automotive Group, with a three carline Dealership in Golden, Colorado - Planet Automotive is Planet Honda, Planet Hyundai, and Genesis of Golden, and Leo Payne Honda in Ellisville, Missouri! Since 1996, our Automotive Group has been committed to conducting business in an ethical and fair way, by providing a Negotiation-Free selling experience.
We are an Automotive Group of 225 unique individuals, each with their own strengths, combining to make up our Automotive Group. We believe that our individuals are a fundamental part of our organization and its continued success.
We are Planet Automotive, Genesis of Golden and Leo Payne Honda; striving to achieve common, aligned goals by doing the right thing for our customers and our individuals since 1996.
Are you...
...a professional, specializing in providing exceptional customer service experience, maintaining relationships, while selling Honda new and used vehicles to customers?
If you answered "YES", here are a few details about the position:
The ideal individual would:
  • Uphold the Honda image, by presenting oneself in accordance with the Company and Honda brand
  • Realize that business is built on Honda customer satisfaction and devote oneself to guaranteeing satisfaction to Honda customers
  • Be able to determine each Honda customer's vehicle needs by asking questions, listening and the ability to select the vehicle that best fits the Honda customer's needs
  • Maintain a relationship with Honda customers
  • Maintain a high level of knowledge of competitive models and their features, and how they compare to any new or used Leo Payne Honda vehicles in inventory
  • Sell new and used vehicles by using Negotiation-Free method, taught by Leo Payne Honda's training and development team

Don't forget about the Perks!
  • Earn $60,000.00 to $100,000.00, annually
  • Salary based pay structure, even during training!
  • Be a part of our Planet Automotive future, which includes a brand-new Genesis dealership, a fully renovated Hyundai dealership and the newest addition to the family, Leo Payne Honda
  • Ongoing commitment to growing the knowledge and capabilities of our individuals
  • Health, Dental, Vision, Life and Voluntary Insurances
  • 401(k)
  • Paid Vacation
  • Purchase Plan
  • Employee referral bonus
  • Paid Training and Development
  • Paid State of Missouri Salesperson licensing

Ready to apply? Just one more click and you are on your way!
The Legal Fine Print:
We are a proud EEO employer.
We operate under the Employment-At-Will principles of the State of Missouri
We maintain a drug free workplace environment and perform pre-employment substance abuse* testing, motor vehicle reports, criminal and credit background checks.
*Leo Payne Honda does not disqualify for Marijuana.

Apply