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Homeless Program information

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$55

How much do homeless program jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for homeless program in Utah is $24.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $30.10 per hour, depending on experience, location, and employer.

What are homeless programs?

Homeless programs are organized efforts, often run by government agencies or non-profit organizations, that provide support and services to individuals and families experiencing homelessness. These programs may offer temporary shelter, food, healthcare, job training, case management, and assistance in finding permanent housing. The goal is to help people transition out of homelessness and achieve long-term stability. Services are typically tailored to meet the varied needs of different populations, such as veterans, families, or youth.

What is the difference between Homeless Program vs Homeless Outreach Worker?

AspectHomeless ProgramHomeless Outreach Worker
CredentialsVaries; often includes social work or counseling certificationsTypically requires social work, counseling, or related certifications
Work EnvironmentCommunity centers, shelters, administrative officesFieldwork, street outreach, community settings
Employer & IndustryNonprofits, government agencies, sheltersNonprofits, government agencies, outreach organizations

Homeless Program roles focus on managing services, coordinating resources, and developing programs for homeless populations. Homeless Outreach Workers actively engage with individuals on the streets or in community settings to provide immediate assistance and connect them to services. While both roles aim to support homeless individuals, the program roles are more administrative and planning-oriented, whereas outreach workers are directly involved in fieldwork and client interaction.

What are the key skills and qualifications needed to thrive as a Homeless Program Coordinator, and why are they important?

To thrive as a Homeless Program Coordinator, you need a background in social work, public administration, or a related field, often supported by relevant degrees or certifications. Familiarity with case management software, government reporting systems, and local housing resources is essential. Exceptional communication, empathy, and organizational skills help build trust and coordinate support effectively for vulnerable populations. These capabilities are crucial for managing complex cases, ensuring access to services, and achieving positive outcomes for individuals experiencing homelessness.

What are some common challenges faced by professionals working in a Homeless Program, and how can they be addressed?

Professionals working in Homeless Programs often encounter challenges such as resource limitations, high caseloads, and supporting clients with complex needs like mental health or substance use issues. Building strong partnerships with local service providers and maintaining open communication within a multidisciplinary team can help address these challenges. Regular training in trauma-informed care and self-care strategies is also essential to prevent burnout and ensure the best outcomes for clients. Collaboration, adaptability, and ongoing professional development are key to thriving in this role.
What are popular job titles related to Homeless Program jobs in Utah? For Homeless Program jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Homeless Program jobs in Utah look for? The top searched job categories for Homeless Program jobs in Utah are:
What cities in Utah are hiring for Homeless Program jobs? Cities in Utah with the most Homeless Program job openings:
Homeless Program jobs near you
Infographic showing various Homeless Program job openings in Utah as of July 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,687 per year, or $24.8 per hour.

Intake Case Manager - STG

Switchpoint Community Resource Center

Saint George, UT • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Job Type
Full-time
Description
Intake Case Manager
St. George location
ORGANIZATION:
Friends of Switchpoint is a non-profit organization that has been serving individuals, families, and veterans in Utah who are experiencing poverty and homelessness since 2014.
OUR MISSION
To empower those in need by addressing the underlying cause of poverty, providing a comprehensive plan, and supporting their journey to self-sufficiency.
OUR VISION
Every individual embodies their worth and value with self-esteem, hope and abilities restored, thriving in affordable housing.
CULTURE VALUES:
  • Kindness - Remember Kindness is Contagious!
  • Connection - It's why we're here and what gives purpose & meaning to life!
  • Kinship - We want you and those we serve to feel a sense of Belonging.
  • Self-Worth - Treat people the way they can become w/True Value & Worth!
  • Self-Reliance - Learn your role and take initiative!! We want "Fishermen"!

GUIDING PRINCIPLES:
  • Golden Rule: To treat all people as we ourselves would wish to be treated.
  • Positive Influence: To judge our effectiveness by the extent to which individual lives are saved & improved by the positive experience of the people we influence.
  • Leadership: To lead by example, developing, promoting, and sharing new ideas and programs to help those experiencing homelessness.
  • Authenticity: To do what we say we do.
  • Transparency: To be open and honest in our relationships.

OUR MOTTO: It Takes All of Us to end homelessness.
PURPOSE:
Provide appropriate supporting housing services for homeless individuals or families, formulate case plans that promote moving towards self-sufficiency. Understand grants and other community housing resources available for clients. Assist in locating affordable housing within the client's budget and the guidelines of the grants. And other duties as assigned.
Requirements
RESPONSIBILITIES:
Intake case manager
  • Serves as the first point of contact and "face" of the Housing Department, greeting clients in person, by phone, and via email.
  • Manages incoming phone calls, voicemails, and walk-in (drop-in) clients, ensuring timely, respectful, and trauma-informed communication.
  • Provides clear information on housing programs, services, and community resources.
  • Intake Support & Referrals
  • Conducts initial screenings to determine basic eligibility for housing programs and rental assistance via phone
  • Distributes and explains applications, program requirements, and next steps.
  • Refers clients to appropriate internal staff or external partner agencies when needed.
  • Communicates with program expectations, including requirements and potential outcomes of committee decisions.

Client Advocacy
  • Advocates on behalf of clients by presenting relevant information to committees for program consideration.
  • Ensures client needs and barriers are clearly communicated to support fair and informed decision-making.
  • Maintains a client-centered, respectful approach in all interactions.

Communication & Coordination
  • Manages and distributes housing-related email lists, updates, and program announcements.
  • Coordinates communication between clients and case managers, ensuring follow-up and continuity of care.
  • Assists with scheduling appointments and maintaining organized communication channels.

Administrative Support & Documentation
  • Maintains accurate and timely records of client interactions, referrals, and communications.
  • Assists with basic data entry and documentation in systems as required (e.g., intake notes, logs).
  • Supports reporting needs by collecting and organizing necessary information.

Client Support Services
  • Provides basic guidance and assistance with resumes, job searches, and employment resources.
  • Helps connect clients to community services, including housing, employment, and supportive resources.
  • Ensures clients have access to immediate basic needs information (hygiene, food, etc.) through referrals.

Team Collaboration
  • Works closely with other housing staff to ensure smooth daily operations and client flow.
  • Communicates staff availability and supports coverage when team members are unavailable.
  • Participates in team meetings and contributes to a positive, collaborative work environment.
  • Builds and maintains relationships with community partners and service providers.
  • Other duties as assigned by Manager and assistant manager

JOB REQUIREMENTS::
Core Job Requirements & Top Priorities
  • Computer skills including Microsoft Office, UHMIS, and ability to learn new programs.
  • Experience in Human Services and with a variety of populations (mentally ill, disabled, substance abusers, etc.).
  • Ability to solve problems, make decisions, resolve conflicts, and LISTEN.
  • Ability to deal calmly in crisis situations.
  • Strong interpersonal skills with the ability to be compassionate and firm and always maintain confidentiality.
  • Knowledge of community resources.
  • Ability to be flexible.
  • Other duties as assigned.

Behavioral Competencies:
  • Accountability
  • Adaptability and flexibility
  • Conflict resolution
  • Counseling skills
  • Honesty/integrity
  • Teamwork and Collaboration

Education & Other:
  • Associate degree preferred.
  • Human Services experience.
  • Experience with disabilities helpful.
  • Valid Utah Driver's License.

Full-Time Employee Benefits:(Eligible 1st of Month after 60-days)
  • Medical
  • Dental
  • Vision
  • Life & Disability
  • 401k
  • EAP (Employee Assistance Program)

COMPENSATION
Pay is $20/hour
St. George, Utah
Full-Time Position
Switchpoint offers a benefits package that includes Medical/Vision/Dental, Transportation Allowance, Paid Time Off, 401k w/3% Match.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value a diverse workforce.
"Employment may be contingent upon the successful completion of a background check in accordance with applicable laws and regulations and dependent on the position you are applying at Switchpoint."
Salary Description
20/hour

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