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Home Inbound Call Center Jobs in Florida (NOW HIRING)

Age Rejuvenation

Call Center Associate

Tampa, FL

$20 - $22/hr

Call Center Associate - New Patient ServicesAgeRejuvenation | Tampa, FL Now Hiring - Immediate ... inbound calls. Your primary goal is to educate, engage, and convert leads into scheduled ...

Age Rejuvenation

Call Center Associate

Tampa, FL

$20 - $22/hr

Call Center Associate - New Patient Services AgeRejuvenation | Tampa, FL Now Hiring - Immediate ... inbound calls. Your primary goal is to educate, engage, and convert leads into scheduled ...

RejuvenX

Call Center Representative

Port Charlotte, FL · On-site

$14.50 - $18/hr

Managing large amounts of inbound and outbound calls in a timely manner * Following call center "scripts" when handling different topics * Identifying patients' needs, clarify information, research ...

RejuvenX

Call Center Representative

Port Charlotte, FL

$14.50 - $18/hr

Managing large amounts of inbound and outbound calls in a timely manner * Following call center "scripts" when handling different topics * Identifying patients' needs, clarify information, research ...

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Home Inbound Call Center information

See Florida salary details

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How much do home inbound call center jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for home inbound call center in Florida is $12.95, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $13.65 per hour, depending on experience, location, and employer.

What are the typical work hours and scheduling expectations for a Home Inbound Call Center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.

What is a Home Inbound Call Center job?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in the Home Inbound Call Center position, and why are they important?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

What are the most commonly searched types of Home Inbound Call Center jobs in Florida? The most popular types of Home Inbound Call Center jobs in Florida are:
What are popular job titles related to Home Inbound Call Center jobs in Florida? For Home Inbound Call Center jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Home Inbound Call Center jobs in Florida look for? The top searched job categories for Home Inbound Call Center jobs in Florida are:
What cities in Florida are hiring for Home Inbound Call Center jobs? Cities in Florida with the most Home Inbound Call Center job openings:
Home Inbound Call Center jobs near you
Call Center

Call Center

John C. Cassidy Air Conditioning LLC

West Palm Beach, FL • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Description:


Overview:


We are seeking a Customer Experience Specialist to deliver exceptional service to our residential and commercial customers. This role is the first point of contact for our customers and plays a key role in scheduling, communication, and overall customer satisfaction.


The ideal candidate is friendly, detail-oriented, and thrives in a fast-paced home services environment.


What We Offer:

· Competitive salary based on experience

· Year-round work

· Full benefits package including health, vision, dental

· 401(k) matching

· Paid time off and holidays

· Supportive work environment


$18.00-$20.00 per hour


What You’ll Do:

· Answer inbound/outbound calls, texts, and emails from customers

· Schedule HVAC service, maintenance, and installation appointments

· Coordinate scheduling details with technicians and dispatch

· Provide accurate information regarding services, pricing, and availability

· Handle customer questions and concerns with professionalism

· Conduct post-service follow-ups to ensure customer satisfaction

· Maintain accurate records in CRM and scheduling systems

· Process payments and invoices as needed

· Focus on customer lifecycle and experience

· Apply strong sales acumen to convert inbound leads and drive outbound sales calls

· Achieve established monthly sales targets


What you’ll Bring:

· Customer service or call center experience preferred

· HVAC or home services experience is a plus (training provided)

· Proven Inbound and outbound Sales Skills

· Strong communication and multitasking skills

· Comfortable with phones, computers, and scheduling software

· Reliable, punctual, and customer-focused


Working at John C. Cassidy Air Conditioning & Plumbing:


Since 1960, John C. Cassidy Air Conditioning & Plumbing has prided itself on being the go-to company for all residential and commercial air conditioning and plumbing services. Commitment to maintaining the highest level of customer service and creating an enjoyable work environment for his employees led the company to become part of a remarkable metropolitan expansion and the largest independent family-owned air conditioning contractor in South Florida.

Know the company's drug-free workplace policy.


We trust that this information will assist you in making an informed decision as you consider your next employer:


John C. Cassidy Air Conditioning & Plumbing provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.


Our company takes pride in being a trusted provider of residential and commercial air conditioning and plumbing services. A strong commitment to exceptional customer service and fostering a positive, supportive work environment has contributed to steady growth and expansion throughout the metropolitan area. Today, the organization is recognized as a leading air conditioning contractor in South Florida.

We maintain a drug-free workplace and are committed to ensuring a safe, healthy, and productive environment for all employees and customers.


We hope this information helps you make an informed decision as you consider your next employer.

The company is committed to inclusive hiring practices. As an equal opportunity employer, we consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Requirements:

What you’ll Bring:


· Customer service or call center experience preferred

· HVAC or home services experience is a plus (training provided)

· Proven Inbound and outbound Sales Skills

· Strong communication and multitasking skills

· Comfortable with phones, computers, and scheduling software

· Reliable, punctual, and customer-focused