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How much do home inbound call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for home inbound call center in Colorado is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $19.23 per hour, depending on experience, location, and employer.

What are the typical work hours and scheduling expectations for a Home Inbound Call Center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.

What is a Home Inbound Call Center job?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in the Home Inbound Call Center position, and why are they important?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

What are the most commonly searched types of Home Inbound Call Center jobs in Colorado? The most popular types of Home Inbound Call Center jobs in Colorado are:
What are popular job titles related to Home Inbound Call Center jobs in Colorado? For Home Inbound Call Center jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Home Inbound Call Center jobs in Colorado look for? The top searched job categories for Home Inbound Call Center jobs in Colorado are:
Home Inbound Call Center jobs near you
Pharmacy Technician {169983}

Pharmacy Technician {169983}

A-Line Staffing Solutions LLC

Denver, CO

$18 - $22/hr

Other

Posted 29 days ago

Job description

Pharmacy Technician – Prior Authorization / Call Center (On-Site, Aurora/Denver, CO) Location: Aurora, CO 80045 (On-site; near Denver) Schedule: Monday–Friday 8:00 AM–6:00 PM (40 hrs/week) Pay: Not provided Summary Now hiring a Pharmacy Technician for an on-site, high-impact role supporting prescription processing and prior authorization workflows. This Pharmacy Technician position is ideal for someone with at least 1 year of pharmacy tech experience who is comfortable on the phone, strong with data entry, and confident using pharmacy systems and basic computer tools. You’ll take inbound calls from members and providers, support order entry and documentation, and route clinical questions to the pharmacist—while maintaining accurate, compliant records in a fast-paced healthcare environment.

Responsibilities Handle inbound calls from members, providers, and other callers; provide professional customer support Support prior authorization intake and processing; capture required details and documentation Perform pharmacy-related data entry , documentation, and record maintenance (accurate and timely) Assist with prescription workflow support including order processing and coordination Transfer clinical questions and judgment calls to the pharmacist per process guidelines Support shipping/dispensing coordination and assist walk-in patients as needed on-site Maintain compliance with site procedures, privacy expectations, and quality standards Use computer systems for word processing, spreadsheets, and workflow tracking as needed Support other duties assigned by the site leader/pharmacy leadership Qualifications Active Colorado Pharmacy Technician license required (state license) 1+ year of Pharmacy Technician experience required Verifiable High School Diploma or GED required Ability to work on-site in Aurora, CO (near Denver) Strong customer service skills (written and verbal) with a professional phone presence Comfortable in a high-volume environment (calls, documentation, and multitasking) Strong attention to detail and accuracy in documentation and data entry National Pharmacy Technician Certification (CPhT) is a plus (not required) Prior experience with call center support, healthcare services, PBM/pharmacy operations, or authorization processes is a plus Apply today if you’re a licensed Pharmacy Technician looking for steady weekday hours and a role that combines pharmacy operations, prior authorization support, and inbound call handling in an on-site setting. Enter medication orders/prescriptions into the pharmacy computer system Reading medication orders and prescriptions Prepare prescriptions for verification by pharmacist File pharmacy prescriptions in the appropriate files Organize medications for pharmacist to dispense by reading medication orders and prescriptions Enter prescription data into pharmacy software Fill prescription books or new prescriptions Stock the pharmacy medications and supplies Obtain from the prescription file prescriptions Submitting medication inventory requests to pharmacist Reporting any issues with missing pharmacy medications and supplies medications Prepare medications under supervision of pharmacist Dispensing prescription medication and preparing for pharmacist verification (PV2) Assist the pharmacist in medication compounding Perform pharmacy and medication unit inspections Receive drugs and stock pharmacy Enter critical patient prescription data into pharmacy information system Performing basic pharmacy technician duties Entering new prescription in pharmacy software system Repackag medications for checking by pharmacist

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About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

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