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Evening Home Inbound Call Center Jobs in Colorado

BeloForm Craft

Call Center Agent

Denver, CO

Call Center Agent Location: Denver, CO Job Type: Full-time We are seeking a motivated and customer ... Answer inbound calls from customers, addressing inquiries, concerns, and requests in a professional ...

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

Serve as the primary point of contact for Veterans and VA clinical staff, handling inbound calls and order requests in a high‑volume call center environment. * Accurately place, modify, and track ...

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

Serve as the primary point of contact for Veterans and VA clinical staff, handling inbound calls and order requests in a high-volume call center environment. * Accurately place, modify, and track ...

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

Serve as the primary point of contact for Veterans and VA clinical staff, handling inbound calls and order requests in a high-volume call center environment. * Accurately place, modify, and track ...

CWI

Call Center Inbound Sales Agent

Centennial, CO · On-site

$45K - $65K/yr

We have an excellent opportunity available for high-energy and motivated sales professionals at our Englewood, CO Call Center. The ideal candidate will handle inbound calls relating to Good Sam ...

CWI

Call Center Inbound Sales Agent

Englewood, CO · On-site

$45K - $65K/yr

We have an excellent opportunity available for high-energy and motivated sales professionals at our Englewood, CO Call Center. The ideal candidate will handle inbound calls relating to Good Sam ...

THE ONE GROUP Denver

Call Center Agent

Denver, CO · On-site

$20 - $21/hr

Our call center offers an excellent chance to transition from the restaurant while staying engaged ... Must be comfortable with evening, late-night, and weekend availability. Our business hours: 6am-1am ...

THE ONE GROUP Denver

Call Center Agent

Denver, CO

$15.50 - $20.25/hr

Our call center offers an excellent chance to transition from the restaurant while staying engaged ... Must be comfortable with evening, late-night, and weekend availability. Our business hours: 6am-1am ...

Lincoln Recovery

Call Center Representative

Denver, CO · On-site

$20/hr

... performance Call Center team in Cherry Creek, Colorado. If you're competitive, persuasive ... Take inbound & outbound calls from individuals seeking treatment * Build trust quickly in ...

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Evening Home Inbound Call Center information

What is the difference between Evening Home Inbound Call Center vs Evening Customer Service Representative?

AspectEvening Home Inbound Call CenterEvening Customer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training providedHigh school diploma or equivalent; customer service training often provided
Work EnvironmentRemote or home-based, inbound calls, flexible evening hoursRemote or office-based, inbound calls, evening shifts
Industry UsageCustomer support, telecommunication, retailCustomer support, retail, healthcare, technology
Search & Comparison IntentFocus on remote, evening inbound call rolesFocus on customer service roles with evening shifts

The Evening Home Inbound Call Center role primarily involves handling inbound customer calls remotely during evening hours, often requiring minimal credentials and offering flexible work environments. The Evening Customer Service Representative also handles inbound calls but may work in-office or remotely, with similar credentials. Both roles serve customer support functions but differ mainly in work setting and specific industry terminology.

What are the most commonly searched types of Home Inbound Call Center jobs in Colorado? The most popular types of Home Inbound Call Center jobs in Colorado are:
Evening Home Inbound Call Center jobs near you

Call Center Agent

BeloForm Craft

Denver, CO

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Description

Job Title: Call Center Agent

Location: Denver, CO
Job Type: Full-time

We are seeking a motivated and customer-oriented Call Center Agent to join our team. As a Call Center Agent, you will be the first point of contact for customers, providing exceptional service and support across various communication channels. Your primary responsibilities will include handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities
  • Answer inbound calls from customers, addressing inquiries, concerns, and requests in a professional manner.
  • Make outbound calls to follow up on customer issues or to conduct surveys and gather feedback.
  • Provide accurate information about products, services, and promotions.
  • Resolve customer complaints by providing effective solutions in a timely manner.
  • Maintain a high level of professionalism and empathy while interacting with customers.
  • Document all customer interactions accurately in the system, ensuring records are updated.
  • Meet or exceed performance targets, such as call handling time, customer satisfaction scores, and resolution rates.
  • Collaborate with team members and management to resolve complex issues and improve service quality.

Skills, Knowledge and Expertise
  • High school diploma or equivalent.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and handle a high volume of calls effectively.
  • Comfortable using computers and various software applications.
  • Positive attitude, patience, and a customer-first approach.

Benefits
  • Health, dental, and vision insurance
  • Paid time off (PTO) and holidays
  • Retirement plan options (e.g., 401(k))
  • Professional development opportunities
  • Wellness programs