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Evening Home Inbound Call Center Jobs in Colorado

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

Serve as the primary point of contact for Veterans and VA clinical staff, handling inbound calls and order requests in a high-volume call center environment. * Accurately place, modify, and track ...

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

Serve as the primary point of contact for Veterans and VA clinical staff, handling inbound calls and order requests in a high‑volume call center environment. * Accurately place, modify, and track ...

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

Serve as the primary point of contact for Veterans and VA clinical staff, handling inbound calls and order requests in a high-volume call center environment. * Accurately place, modify, and track ...

CWI

Call Center Inbound Sales Agent

Centennial, CO · On-site

$45K - $65K/yr

We have an excellent opportunity available for high-energy and motivated sales professionals at our Englewood, CO Call Center. The ideal candidate will handle inbound calls relating to Good Sam ...

THE ONE GROUP Denver

Call Center Agent

Denver, CO

$20 - $21/hr

Our call center offers an excellent chance to transition from the restaurant while staying engaged ... Must be comfortable with evening, late-night, and weekend availability. Our business hours: 6am-1am ...

THE ONE GROUP Denver

Call Center Agent

Denver, CO

$15.50 - $20.25/hr

Our call center offers an excellent chance to transition from the restaurant while staying engaged ... Must be comfortable with evening, late-night, and weekend availability. Our business hours: 6am-1am ...

ClearanceJobs

Call Center Representative Jobs

Golden, CO · On-site

$17 - $19/hr

Serve as the primary point of contact for Veterans and VA clinical staff, handling inbound calls and order requests in a high‑volume call center environment. * Accurately place, modify, and track ...

Lincoln Recovery

Call Center Representative

Denver, CO · On-site

$20/hr

... performance Call Center team in Cherry Creek, Colorado. If you're competitive, persuasive ... Take inbound & outbound calls from individuals seeking treatment * Build trust quickly in ...

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Evening Home Inbound Call Center information

What is the difference between Evening Home Inbound Call Center vs Evening Customer Service Representative?

AspectEvening Home Inbound Call CenterEvening Customer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training providedHigh school diploma or equivalent; customer service training often provided
Work EnvironmentRemote or home-based, inbound calls, flexible evening hoursRemote or office-based, inbound calls, evening shifts
Industry UsageCustomer support, telecommunication, retailCustomer support, retail, healthcare, technology
Search & Comparison IntentFocus on remote, evening inbound call rolesFocus on customer service roles with evening shifts

The Evening Home Inbound Call Center role primarily involves handling inbound customer calls remotely during evening hours, often requiring minimal credentials and offering flexible work environments. The Evening Customer Service Representative also handles inbound calls but may work in-office or remotely, with similar credentials. Both roles serve customer support functions but differ mainly in work setting and specific industry terminology.

What are the most commonly searched types of Home Inbound Call Center jobs in Colorado?

The most popular types of Home Inbound Call Center jobs in Colorado are:

Evening Home Inbound Call Center jobs near you

Call Center Representative

BDR Solutions LLC

Golden, CO • On-site

$17 - $19/hr

Other

Re-posted 3 days ago

Job description

Description
BDR Solutions, LLC, (BDR) supports the U.S. Federal Government in successfully achieving its mission and goals. Our service and solution delivery starts with understanding each client's end-state, and then seamlessly integrating within each Agency's organization to improve and enhance business and technical operations and deployments.
BDR is seeking a Service Support Technician to join our growing team! This position will be performed on-site in Golden, Colorado. This position requires US Citizenship with a Public Trust or the ability to obtain one.
Join our team and kickstart your journey with a $500 sign-on bonus, available to qualified candidates who meet all requirements!
(Military Veterans and HUBZone candidates are highly encouraged to apply)
The Services Support Technician serves as the frontline call center representative responsible for receiving, processing, and supporting orders from VA clinics and Veterans. This role operates within a structured, high-volume call center environment, following established procedures and service standards. The position supports operational workflows, assists with complex order transactions, maintains accurate records, and ensures consistent, professional customer service delivery.
Key Responsibilities
  • Serve as the primary point of contact for Veterans and VA clinical staff, handling inbound calls and order requests in a high-volume call center environment.
  • Accurately place, modify, and track orders received via phone, system requests, or written correspondence.
  • Provide courteous, professional customer service to Veterans and clinicians by addressing questions, resolving issues, and supporting order-related inquiries.
  • Support call center agents and clinical staff with procedural guidance for complex transactions, including:
  • Remote order entry processes
  • Order or model changes
  • Device registration and serial number updates
  • Telehealth service entry procedures
  • Track and maintain operational data such as:
  • Order volume and call workload spreadsheets
  • Credit card reconciliation and transaction verification
  • Administrative and financial records (electronic and manual)
  • Ensure compliance with call center performance standards, scripts, quality objectives, and VA policies.
  • Assist with handling and resolving customer complaints and escalated service issues, following defined procedures.
  • Prepare reports and assist leadership with data validation, analysis, and operational insights.
  • Perform general administrative duties including:
  • Requesting and managing office and warehouse supplies
  • Filing, documentation, and record retention
  • Communicate professionally with customers and internal stakeholders via phone, email, and written correspondence.
  • Operate standard office and call center equipment, including computers, phone systems, printers, scanners, and other office tools.
Required Minimum Qualifications
  • 1+ year of call center, customer service, or operations support experience required; 2+ years preferred
  • Experience working in a high-volume, process-driven environment
  • Proficiency with data entry, spreadsheet tracking, and report preparation
  • Experience with timekeeping, scheduling, or administrative coordination
  • Strong verbal and written communication skills
  • Attention to detail and ability to follow standard operating procedures
  • Ability to obtain and maintain a VA Public Trust clearance

The hourly compensation range for this position is $17.00-$19.00 per hour. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
In addition, U.S Citizenship is required. Select applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

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