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Home Inbound Call Center Jobs in Colorado (NOW HIRING)

Bloom Healthcare

Call Center Receptionist

Denver, CO · On-site

Call Center Receptionist Location: 12600 W Colfax Ave Suite B-200, Lakewood, CO 80215 / Hybrid ... We bring high-touch, innovative medicine to those living at home with chronic conditions. Bloom ...

Bloom Healthcare

Call Center Receptionist

Denver, CO

$20 - $23/hr

Call Center Receptionist Location: 12600 W Colfax Ave Suite B-200, Lakewood, CO 80215 / Hybrid ... We bring high-touch, innovative medicine to those living at home with chronic conditions. Bloom ...

Bloom Healthcare

Call Center Receptionist

Lakewood, CO

$20 - $23/hr

Call Center Receptionist Location: 12600 W Colfax Ave Suite B-200, Lakewood, CO 80215 / Hybrid ... We bring high-touch, innovative medicine to those living at home with chronic conditions. Bloom ...

Bloom Healthcare

Call Center Receptionist

Lakewood, CO · On-site

$20 - $23/hr

Call Center Receptionist Location: 12600 W Colfax Ave Suite B-200, Lakewood, CO 80215 / Hybrid ... We bring high-touch, innovative medicine to those living at home with chronic conditions. Bloom ...

First Southwest Bank

Call Center Agent

Alamosa, CO · On-site

$13.50 - $17.75/hr

Manage large amounts of inbound and outbound calls in a timely manner Identify customers' needs, clarify information, and route calls accordingly Assist customers with account related questions and ...

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Home Inbound Call Center information

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$13

$18

$24

How much do home inbound call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for home inbound call center in Colorado is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $19.23 per hour, depending on experience, location, and employer.

What are the typical work hours and scheduling expectations for a Home Inbound Call Center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.

What is a Home Inbound Call Center job?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in the Home Inbound Call Center position, and why are they important?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

What are the most commonly searched types of Home Inbound Call Center jobs in Colorado? The most popular types of Home Inbound Call Center jobs in Colorado are:
What are popular job titles related to Home Inbound Call Center jobs in Colorado? For Home Inbound Call Center jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Home Inbound Call Center jobs in Colorado look for? The top searched job categories for Home Inbound Call Center jobs in Colorado are:
Home Inbound Call Center jobs near you
Call Center Agent I (61472)

Call Center Agent I (61472)

Diversus Health

Colorado Springs, CO

$14.75 - $19.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Position Title: Call Center Agent I
Location: Colorado Springs, CO
Employment Type: Full-Time
Schedule: 40 hours per week, schedule set by supervisor
Job Summary: The Call Center Agent I works with the call center team to connect with established and new clients who make calls to Diversus Health. This team will provide a variety of support services to ensure the day-to-day operations in a healthcare environment servicing all clients. This position serves as the first point of contact for virtual enrollment clients for Same Day Access. This position must be flexible with the business needs and report daily with a can-do attitude.
Essential Functions:
  • Manage the daily operations of inbound and outbound calls.
  • Triage appropriate calls to Prescriber and Scheduling Management team for scheduling.
  • Manage incoming chats.
  • Answer general questions and enter contact notes documenting the service provided.
  • Leverage the value of every call.
  • Seeks and maintains efficiencies for Diversus Health's Call Center processes.
  • Develops and maintains strong internal/ external working relationships and communication.
  • Attends and completes all required job-specific trainings and meetings as designated.
  • Maintain a positive work environment.
  • Stay abreast of regulatory requirements and company policies ensuring timely adherence to meet standards.
  • Acts as a patient/client advocate at all times by ensuring they receive the best operational experience and quality customer service that meets their individual needs and preferences.
  • Represents Diversus Health as a professional, ethical, and positive steward of the mission of the organization during community events and meetings.
Knowledge/Skills/Abilities:
  • Minimum high school diploma or equivalent experience.
  • Strong work experience in customer service industry, preferably 2+ years.
  • Excellent data entry skills
  • Excellent computer skills, with extensive experience using program within Microsoft Office, to include Word, Outlook and Excel preferred.
  • Must be able to consistently stay calm while interacting with clients.
  • Electronic Health Records experience is a plus.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills.
  • Ability to maintain sensitive and confidential information.
  • Strong ability to interact successfully with a variety of individuals.
  • Strong knowledge of Release of Information process, preferred.
  • Proven work history in a fast-paced environment with competing priorities and the expectation to multi-task.
  • Embodies Diversus Health's Core Values:
  1. Teamwork: We achieve more together.
  2. Solution-Minded: We embrace problems as opportunities.
  3. Impactful: We inspire positive outcomes.
  4. Integrity: We commit to do what is right

Join the Diversus Health Team: Where Your Career Meets Purpose and Well-being!
At Diversus Health, we're dedicated to transforming mental and behavioral healthcare to improve lives. Our mission is to provide trusted, affordable, and personalized care that empowers individuals to lead healthier, more fulfilling lives. And we're doing it with a team of passionate professionals who believe in the power of making a difference every day.
Our Rich Benefits Package Includes:
  • Exceptional Health Benefits (medical, dental, vision)-comprehensive coverage for you and your family's health needs.
  • 401(k) Company Match with 4% fully vested-planning for your future made easier.
  • Generous Vacation & Sick Time-because we know work-life balance is essential for your well-being.
  • Paid Long-Term Disability Coverage-peace of mind for those unexpected times when you need it.
  • Paid Holidays including 3 Floating Holidays-take the time you need to recharge on your terms.
  • Employee Assistance Program-including free therapy access to support your mental health.
  • Professional Development Funds-we invest in your growth through courses, conferences, and certifications.
  • Robust Training Program-get the skills and knowledge you need to excel in your career.
  • Second Language Monthly Bonus (subject to assessment)-for those with bilingual skills, earn extra for your ability to connect with more individuals.
At Diversus Health, we believe in creating a truly healthy society, where mental and behavioral healthcare work together to improve lives.
Join our team and help us make this vision a reality. Together, we can build a better tomorrow.
Ready to make an impact? Apply today!
Position Title: Call Center Agent I
Location: Colorado Springs, CO
Employment Type: Full-Time
Schedule: 40 hours per week, schedule set by supervisor
Knowledge/Skills/Abilities:
  • Minimum high school diploma or equivalent experience.
  • Strong work experience in customer service industry, preferably 2+ years.
  • Excellent data entry skills
  • Excellent computer skills, with extensive experience using program within Microsoft Office, to include Word, Outlook and Excel preferred.
  • Must be able to consistently stay calm while interacting with clients.
  • Electronic Health Records experience is a plus.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills.
  • Ability to maintain sensitive and confidential information.
  • Strong ability to interact successfully with a variety of individuals.
  • Strong knowledge of Release of Information process, preferred.
  • Proven work history in a fast-paced environment with competing priorities and the expectation to multi-task.
  • Embodies a commitment to:
  • Passion: a commitment to being present in the moment to create excitement and allow individuals to utilize their passion in daily functions. Help individuals connect their daily responsibilities with Diversus Health's larger mission
  • Humility: Level setting with all parties and advocates for all voices within Diversus Health
  • Corporate Citizenship: continued commitment to behave ethically and contribute to economic development while improving the quality of life of our workforce and their families, as well as of the local community and society at large.
  • Value in diversity: ability to recognize the value in differing perspectives, culture, etc., and leveraging those diverse components to develop experiences aligned with our internal and external communities
  • Innovation: thinking differently than the status quo to explore opportunities that provide a competitive advantage.
  • FUN: Contribute to, and be part of, an environment where individuals feel joy, comfort and connected to the organization's larger initiatives, while simultaneously experiencing a sense of cultural acceptance and belonging
  • Integration: cross functional implementation of theory, principles, and best practices from across the behavioral health industry in order to improve execution of strategies and deliver high quality experiences
  • Embodies Diversus Health's Core Values:
    • Teamwork: We achieve more together.
    • Solution-Minded: We embrace problems as opportunities.
    • Impactful: We inspire positive outcomes.
    • Integrity: We commit to do what is right

Your next career move starts here.
If you're passionate about community-based mental health, thrive in a collaborative environment, and are ready to make a meaningful impact- we want to hear from you. At Diversus Health, your expertise and compassion can help change lives, including your own.
Apply today and bring your purpose to life- right here with us.
Diversus Health does not discriminate against applicants or employees on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

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