Home Health Office Jobs (NOW HIRING)

Location: Lombard, IL (On-Site) Type: Full-Time Pay: $30.00 – $40.00 per hour Expected Hours: 40 – 45 per week Medical Specialty: Home Health

Safe Life Home Health is a Medicare-certified home health agency with a 4-star patient satisfaction rating, serving patients across the greater Chicagoland area. We are looking for a dependable, detail-oriented office nurse to join our clinical operations team and help us deliver consistently safe, high-quality care.

The Home Health Office Nurse serves as a central clinical point of contact in the office, supporting field clinicians, patients, families, physicians, and the leadership team. This role is built for a nurse who thrives in a fast-paced environment, takes ownership of patient outcomes, and is energized by keeping clinical operations running smoothly.

• Coordinate patient care across disciplines (skilled nursing, PT/OT/ST, MSW, HHA) to ensure continuity, timeliness, and adherence to the Plan of Care.

• Triage incoming patient calls, clinician calls, and physician communications; assess urgency, escalate appropriately, and document outcomes.

• Manage lab orders, results review, and follow-up—communicate critical and abnormal results to the case manager and ordering physician, and ensure documentation is closed out in the EMR.

• Support clinical leadership with day-to-day clinical operations, including assisting with care plan oversight, visit utilization tracking, and follow-up on outstanding orders, signed POCs, and physician communications.

• Step in to support intake and staffing operations as needed — including processing referrals, verifying insurance and eligibility, scheduling SOC visits, and assisting the scheduling team with clinician assignments.

• Serve as a clinical resource for field staff on documentation questions, supply needs, infection control, medication reconciliation, and patient-specific concerns.

• Communicate professionally and clearly with physicians' offices, hospitals, SNFs, and other referral sources.

• Support quality and compliance initiatives, including responding to documentation gaps and assisting with chart follow-up under the direction of clinical leadership.

• Maintain accurate, timely, and HIPAA-compliant documentation in the EMR.

• Perform other clinical and operational duties as assigned to support the team.

Required

• Active Illinois RN or LPN/LVN license in good standing.

• Minimum 2 years of home health experience.

• Proven hands-on experience with Kinnser / WellSky EMR.

• Strong working knowledge of Medicare home health requirements and the home health workflow (referral → SOC → recert → discharge).

• Ability to work effectively under pressure, manage competing priorities, and meet deadlines without compromising accuracy or patient safety.

• Demonstrated commitment to quality of care and patient safety.

• Self-starter who takes initiative and ownership; reliable follow-through on assigned tasks.

• Fast learner — comfortable picking up new processes, tools, and payer requirements quickly.

• Excellent communication, organizational, and time-management skills.

• Positive, professional demeanor and the ability to collaborate effectively with clinicians, office staff, physicians, and families.

Preferred / Advantageous

• Familiarity with OASIS-E concepts and home health documentation standards.

• Working knowledge of ICD-10 coding.

• Familiarity with Medicare, Medicare Advantage, Medicaid, and PPO/HMO plan requirements.

• Awareness of IDPH, CHAP, and CMS survey expectations.

• Prior exposure to intake, scheduling, or care-coordination workflows.

• Competitive hourly pay ($30.00 – $40.00/hour, based on experience and licensure)

• Health insurance

• Dental insurance

• Vision insurance

• Paid time off (Up to 15 Days)

• Bonus opportunities (retention bonus, yearly bonus)

• Full-time, on-site at our Lombard, IL office

Safe Life Home Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.