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Home Depot Call Center Jobs in Raleigh, NC (NOW HIRING)

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... work at home free from normal household interruptions Basic computer skills. A commitment and ...

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... work at home free from normal household interruptions Basic computer skills. A commitment and ...

MDS Communications

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... work at home free from normal household interruptions Basic computer skills. A commitment and ...

MDS Communications

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... work at home free from normal household interruptions Basic computer skills. A commitment and ...

MDS Communications

Remote Call Center Sales Rep

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... work at home free from normal household interruptions Basic computer skills. A commitment and ...

MDS Communications

Remote Call Center Sales Rep

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... work at home free from normal household interruptions Basic computer skills. A commitment and ...

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... work at home free from normal household interruptions Basic computer skills. A commitment and ...

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All JobsHome Depot Call Center JobsHome Depot Call Center Jobs in Raleigh, NC

Home Depot Call Center information

See Raleigh, NC salary details

$10

$17

$24

How much do home depot call center jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for home depot call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is a Home Depot Call Center representative?

A Home Depot Call Center job involves assisting customers over the phone with orders, product inquiries, refunds, and general support. Representatives handle customer concerns, provide solutions, and ensure a positive shopping experience. Strong communication skills and a customer-focused attitude are essential. Depending on the role, employees may also support online orders, contractor accounts, or installation services.

What does a Home Depot Call Center representative do?

A typical day for a Home Depot Call Center representative involves answering inbound calls from customers, assisting with product questions, processing orders, handling returns, and troubleshooting issues related to online or in-store purchases. Representatives collaborate with other team members, such as supervisors and subject matter experts, to address complex inquiries or escalate situations when necessary. They often use specialized software to track customer interactions and manage follow-ups efficiently. Working in a fast-paced, team-oriented environment, call center representatives play a vital role in ensuring every customer has a positive shopping experience with Home Depot.

What skills and qualifications are needed for a Home Depot Call Center representative?

To thrive as a Home Depot Call Center representative, you need strong communication skills, problem-solving abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Outstanding candidates demonstrate patience, empathy, and active listening to effectively assist customers and resolve issues. These skills are crucial for ensuring customer satisfaction, efficient problem resolution, and maintaining Home Depot's reputation for quality service.

What are popular job titles related to Home Depot Call Center jobs in Raleigh, NC?

For Home Depot Call Center jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Home Depot Call Center jobs in Raleigh, NC look for?

The top searched job categories for Home Depot Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Home Depot Call Center jobs?

Cities near Raleigh, NC with the most Home Depot Call Center job openings:

Home Depot Call Center jobs near you
Infographic showing various Home Depot Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 81% In-person, 6% Hybrid, and 13% Remote job distribution, with an average salary of $36,215 per year, or $17.4 per hour.

Call Center Representative

Cary, NC • Remote

MDS Communications
Administrative Assistance Services • 201 - 500 employees
Learn more about MDS Communicationsexternal

$15 - $16/hr

Full-time

Medical, PTO

Re-posted 25 days ago

Job description

Job DetailsLevel: EntryJob Location: North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
A quiet place to work at home free from normal household interruptions
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$15-$16 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.Qualifications

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