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Home Depot Call Center Jobs in Raleigh, NC (NOW HIRING)

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... work at home free from normal household interruptions Basic computer skills. A commitment and ...

MDS Communications

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... work at home free from normal household interruptions Basic computer skills. A commitment and ...

MDS Communications

Remote Call Center Sales Rep

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... work at home free from normal household interruptions Basic computer skills. A commitment and ...

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... work at home free from normal household interruptions Basic computer skills. A commitment and ...

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... work at home free from normal household interruptions Basic computer skills. A commitment and ...

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All JobsHome Depot Call Center JobsHome Depot Call Center Jobs in Raleigh, NC

Home Depot Call Center information

See Raleigh, NC salary details

$9

$15

$22

How much do home depot call center jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for home depot call center in Raleigh, NC is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.16 per hour, depending on experience, location, and employer.

What is a Home Depot Call Center representative?

A Home Depot Call Center job involves assisting customers over the phone with orders, product inquiries, refunds, and general support. Representatives handle customer concerns, provide solutions, and ensure a positive shopping experience. Strong communication skills and a customer-focused attitude are essential. Depending on the role, employees may also support online orders, contractor accounts, or installation services.

What does a Home Depot Call Center representative do?

A typical day for a Home Depot Call Center representative involves answering inbound calls from customers, assisting with product questions, processing orders, handling returns, and troubleshooting issues related to online or in-store purchases. Representatives collaborate with other team members, such as supervisors and subject matter experts, to address complex inquiries or escalate situations when necessary. They often use specialized software to track customer interactions and manage follow-ups efficiently. Working in a fast-paced, team-oriented environment, call center representatives play a vital role in ensuring every customer has a positive shopping experience with Home Depot.

What skills and qualifications are needed for a Home Depot Call Center representative?

To thrive as a Home Depot Call Center representative, you need strong communication skills, problem-solving abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Outstanding candidates demonstrate patience, empathy, and active listening to effectively assist customers and resolve issues. These skills are crucial for ensuring customer satisfaction, efficient problem resolution, and maintaining Home Depot's reputation for quality service.

What are popular job titles related to Home Depot Call Center jobs in Raleigh, NC?

For Home Depot Call Center jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Home Depot Call Center jobs in Raleigh, NC look for?

The top searched job categories for Home Depot Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Home Depot Call Center jobs?

Cities near Raleigh, NC with the most Home Depot Call Center job openings:

Home Depot Call Center jobs near you
Infographic showing various Home Depot Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 72% In-person, and 28% Remote job distribution, with an average salary of $33,210 per year, or $16 per hour.

Call Center Manager - B2C

BRIX Recruiting Partners (Home Improvement)

Raleigh, NC • On-site

Full-time

Retirement, PTO

Re-posted 18 days ago

Job description

Company Overview:

  • This is a 5+ year old, growing exterior remodeling company serving homeowners throughout North Carolina
  • This company is looking for someone to lead all call center operations while developing their people and building scalable systems for long-term growth

 

What is Being Offered:

  • Competitive base + bonus potential
  • 401K with match & PTO

 

What The Position is About:

  • Lead and motivate the call center team
  • Oversee day-to-day operations, ensuring the team meets or exceeds KPIs
  • Develop and implement call center strategies to optimize efficiency, productivity, and sales
  • Recruit, hire, and train call center personnel
  • Make rehash calls weekly
  • Provide ongoing coaching, mentoring, and performance feedback to the team
  • Monitor and analyze call center metrics and reports to identify trends, address performance gaps, and implement process improvements

 

The Right Candidate Will Have:

  • 2-5+ years of call center or inside sales leadership experience within the home improvement industry
  • Proven ability to coach, mentor, and develop employees
  • Experience implementing and training call center processes and systems
  • Experience with data management and data analysis
BRIX Recruiting Partners logo

About BRIX Recruiting Partners

Sourced by ZipRecruiter

Our mission is simple: to help our clients build the most successful sales and management team by providing top talent at a reasonable price. Through a combination of traditional direct recruiting methods and the latest online employment marketing techniques our recruitment agency provides better candidates, better hires, and better retention. Each of our team members in our recruitment agency understands the effort and diligence required to recruit top-level talent at the national level. Our expertise spans inside and outside sales and management without limitation to specific industries. While our backgrounds vary, we all come to this work with a dedication to great customer service, top-talent results, and a focus on improving each customer’s bottom line.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Chaska, MN, US

Year founded

2011

Social media

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