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Home Customer Service Jobs in Raleigh, NC (NOW HIRING)

Home Depot

Pro Customer Service/Sales

Raleigh, NC

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Cary, NC

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Durham, NC

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Apex, NC · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Garner, NC · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Garner, NC

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Durham, NC

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Apex, NC

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Knightdale, NC · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Durham, NC · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Cary, NC · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Raleigh, NC

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

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Showing results 41-60

All JobsHome Customer Service JobsHome Customer Service Jobs in Raleigh, NC

Home Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do home customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for home customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a home customer service representative?

A Home Customer Service representative is a professional who provides support to customers by handling inquiries, resolving issues, and assisting with orders or services—all from a remote or home-based location. They typically communicate with customers via phone, email, or chat, ensuring a positive experience and efficient resolution of concerns. This role requires strong communication skills, patience, and the ability to work independently while following company policies and procedures.

What are the key skills and qualifications needed to thrive as a home customer service representative?

To thrive as a Home Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and a customer-oriented attitude are crucial soft skills for building rapport and resolving issues effectively. These qualifications and skills ensure efficient service delivery, customer satisfaction, and positive brand representation from a remote environment.

What are some common challenges faced by home customer service representatives, and how can they effectively handle them?

Home Customer Service representatives often encounter challenges such as managing high call volumes, handling difficult customers, and staying motivated while working remotely. To overcome these, it's important to develop strong communication and problem-solving skills, utilize provided scripts and resources, and maintain a structured daily routine. Regular check-ins with supervisors and team members can also help foster a sense of connection and provide support when dealing with complex issues.

What is the difference between Home Customer Service vs Home Technical Support?

AspectHome Customer ServiceHome Technical Support
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; technical certifications often preferred
Work EnvironmentCustomer calls, emails, or chats from home; focus on service and satisfactionRemote troubleshooting; technical problem-solving for customers
Employer & Industry UsageRetail, telecom, utilities, and service providersIT, internet providers, electronics companies

Home Customer Service and Home Technical Support roles both operate remotely and require strong communication skills. However, Home Customer Service focuses on general customer inquiries and satisfaction, while Home Technical Support involves troubleshooting technical issues. Both roles are essential in customer-facing industries but differ in technical expertise and daily tasks.

How to become a home customer service agent?

To become a home customer service agent, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require prior customer service experience and may provide training on specific tools or software used in remote support roles. Having a quiet workspace and reliable internet connection is also essential for working from home.

What are popular job titles related to Home Customer Service jobs in Raleigh, NC?

For Home Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Home Customer Service jobs in Raleigh, NC look for?

The top searched job categories for Home Customer Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Home Customer Service jobs?

Cities near Raleigh, NC with the most Home Customer Service job openings:

Home Customer Service jobs near you
Infographic showing various Home Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Pro Customer Service/Sales

Home Depot

Raleigh, NC

Full-time

Re-posted 16 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,434 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs.

Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors.

The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

What Home Depot employees say

Pay

Benefits

Hours and flexibility

Workplace

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Home Depot logo

About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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