1

Home Based Text Chat Operator Jobs in Raleigh, NC

About Jet Excellence We are a fast-growing Part 135 charter operator, headquartered in Raleigh, NC ... Job Type * Home-based, with rotating schedule: 8/6 or 15/13. * Jet Excellence hires home-based ...

About Jet Excellence We are a fast-growing Part 135 charter operator, headquartered in Raleigh, NC ... Job Type * Home-based, with rotating schedule: 8/6 or 15/13. * Jet Excellence hires home-based ...

About Jet Excellence We are a fast-growing Part 135 charter operator, headquartered in Raleigh, NC ... Job Type * Home-based, with rotating schedule: 8/6 or 15/13. * Jet Excellence hires home-based ...

Production Operator

Moncure, NC · On-site

$23.92/hr

Chat with Max For assistance with searching through our current job openings or for more ... All US-based 3M full time employees will need to sign an employee agreement as a condition of ...

Production Operator

Moncure, NC · On-site

$23.92/hr

Chat with Max For assistance with searching through our current job openings or for more ... All US-based 3M full time employees will need to sign an employee agreement as a condition of ...

About Jet Excellence We are a fast-growing Part 135 charter operator, headquartered in Raleigh, NC ... Job Type * Home-based, with rotating schedule: 8/6 or 15/13. * Jet Excellence hires home-based ...

next page

Showing results 1-20

Home Based Text Chat Operator information

See Raleigh, NC salary details

$11

$19

$28

How much do home based text chat operator jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for home based text chat operator in Raleigh, NC is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.21 per hour, depending on experience, location, and employer.

What is a Home Based Text Chat Operator?

A Home Based Text Chat Operator is a professional who provides customer support, information, or companionship through online chat platforms from the comfort of their own home. Their responsibilities often include responding to customer inquiries, assisting with troubleshooting, and maintaining a friendly and helpful tone. This role typically requires strong typing skills, good grammar, and the ability to multitask across multiple chat windows. It is a popular remote work option for those seeking flexible hours and the ability to work from anywhere with a reliable internet connection.

What are the typical challenges faced by home-based text chat operators, and how can they be managed?

Home-based text chat operators often face challenges such as managing high message volumes, maintaining professionalism in written communication, and working independently without immediate supervision. Staying organized and setting a structured work schedule can help manage workload and avoid burnout. Additionally, developing strong written communication skills and utilizing productivity tools can enhance efficiency and ensure prompt, clear responses to customers. Regular check-ins with team leads or peers can also provide support and foster a sense of connection.

What Does a Home-Based Text Chat Operator Do?

Home-based text chat operators provide customer service and support to customers through text chat applications. The type of support you provide varies, depending on the company and position. General responsibilities include responding to customer questions about products or services, resolving issues on product defects or returns, or helping customers to complete a purchase. Some text chat operators assist with software or computer troubleshooting. When you are unable to resolve the problem, you may research to find similar cases for a resolution or refer the customer to a supervisor. Home-based text chat operators work remotely, most commonly with retailers and service providers.

What is the difference between Home Based Text Chat Operator vs Customer Service Representative?

AspectHome Based Text Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentRemote, home-based with internet accessOffice or remote, depending on employer
Industry UsageOnline chat support for companiesPhone, email, or in-person support across industries
Search & Comparison IntentYesYes

The main difference is that Home Based Text Chat Operators primarily handle online chat support from home, focusing on written communication. Customer Service Representatives may work via phone, email, or in person, often in an office setting. Both roles require good communication skills and basic credentials, but the chat operator role emphasizes digital, text-based interaction in a remote environment.

What are the key skills and qualifications needed to thrive as a Home Based Text Chat Operator, and why are they important?

To thrive as a Home Based Text Chat Operator, you need strong written communication skills, fast typing abilities, and a high school diploma or equivalent. Familiarity with chat platforms, customer relationship management (CRM) systems, and basic troubleshooting tools is typically required. Outstanding soft skills include patience, problem-solving, and professionalism to effectively handle diverse customer interactions. These skills ensure efficient, accurate support and a positive customer experience in a remote, digital environment.
What are the most commonly searched types of Text Chat Operator jobs in Raleigh, NC? The most popular types of Text Chat Operator jobs in Raleigh, NC are:
What are popular job titles related to Home Based Text Chat Operator jobs in Raleigh, NC? For Home Based Text Chat Operator jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Home Based Text Chat Operator jobs in Raleigh, NC look for? The top searched job categories for Home Based Text Chat Operator jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Home Based Text Chat Operator jobs? Cities near Raleigh, NC with the most Home Based Text Chat Operator job openings:
Behavior Technician (BT) / Registered Behavior Technician (RBT)

Behavior Technician (BT) / Registered Behavior Technician (RBT)

BlueSprig

Cary, NC • On-site

$24 - $26/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago


BlueSprig rating

5.6

Company rating: 5.6 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

792nd of 882 rated healthcare providers


Job description

 

Behavior Technician (BT) / Registered Behavior Technician (RBT) 

Pay, Benefits & Perks 

  • Competitive pay: 
  • $24.00-$26.00/hour for billable RBT hours based on experience 
  • Once you have completed Behavior Technician (BT) training, but prior to completing RBT Certification, you will receive 14.00 for each billable client hour worked 
  • 14.00/hour paid for all non-billable training and administrative time 
  • Candidates with an active RBT certification at the time of hire will receive a $200-bonus on their first paycheck 
  • Fully paid training - no experience required 
  • Company-paid Registered Behavior Technician (RBT) certification 
  • Daily mentorship and hands-on support 
  • Career growth opportunities and clear advancement pathways 
  • Health insurance, dental, vision, and wellness programs (For Full-Time Employees 30+ hours a week) 
  • 401(k) with company match 
  • PTO and paid holidays, including 3 floating holidays 
  • Tuition discount opportunities through Capella University 
  • Daily Pay - choose when you get paid 
  • Positive, supportive, and collaborative team culture 
  • Drive time paid at state minimum wage for applicable in-home sessions 
  • Block Scheduling  - Our centralized scheduling team works to maximize hours and create consistency through multiple client opportunities. 
  • Dedicated On-Site BCBA Support - Work alongside an on-site BCBA who provides real-time clinical guidance, mentorship, and support to help you succeed in your role and grow professionally. 

RBT Career Path Program 

  • A structured career ladder allows you to grow clinically and professionally. 
  • Progress through RBT Level 1-4 and Lead RBT with pay increases at each level 

Position Details 

  • Position Type: Full-Time 
  • Schedule: 
  • Monday-Friday between 8:00 AM - 5:00 PM In home Only
  • Hours vary based on client needs and scheduling 
  • Optional Saturdays available twice per month based on client needs 
  • Hours are not guaranteed 
  • Start Date: 
  • Immediate openings available pending successful completion of onboarding and background check 

Make an Impact Every Day 

Make a positive and unforgettable impact in the lives of children with autism spectrum disorder. 

BlueSprig is seeking compassionate, motivated individuals who love working with children, enjoy being part of a collaborative team, and are excited about professional growth opportunities. 

Whether you are beginning your journey as a Behavior Technician (BT) or already certified as a Registered Behavior Technician (RBT), we provide the training, support, and development you need to succeed from day one. 

No direct ABA experience? No problem - we provide comprehensive paid training and ongoing mentorship to help you build a rewarding career. 

Need Quick Answers? 

Our recruiting team is LIVE and ready to chat with you now! 

Text APPLY to 209-308-1485 to start the conversation. 

What You'll Do 

  • Provide Applied Behavior Analysis (ABA) therapy in center-based and/or home-based settings 
  • Teach communication, social, behavioral, and self-help skills to children with autism 
  • Work one-on-one or in small group settings with clients 
  • Collect and record data to track client progress 
  • Provide written and verbal updates regarding treatment goals and progress 
  • Collaborate with families, supervisors, and team members 
  • Attend trainings, meetings, and workshops for continued professional development 
  • Follow all company policies, confidentiality requirements, and mandated reporting standards 

What We're Looking For 

  • At least 18 years old 
  • High school diploma or equivalent 
  • Reliable attendance and punctuality 
  • Reliable transportation 
  • Ability to lift up to 50 lbs. 
  • Comfortable sitting, standing, crouching, and getting on/off the floor frequently 
  • Passion for helping children and families 
  • Strong communication and teamwork skills 

Why Join BlueSprig? 

At BlueSprig and our affiliated companies, we are on a mission to change the world for children with autism - and our team is at the center of everything we do. 

Our talented and passionate employees help deliver high-quality ABA therapy while building meaningful careers. As a Certified Learning Organization, we are committed to ongoing professional development through: 

  • Continuing Education Units (CEUs) 
  • Conferences and leadership development opportunities 
  • Research and advocacy initiatives 
  • Ongoing mentorship and training 

We proudly provide ABA therapy services in 140+ centers across 19 states nationwide. 

Our Core Values 

  • Our Playing Field Is Level for All 
  • We Welcome Why, and Why Not 
  • We Are Judicious, Not Judgmental 
  • We Embrace the Rules, Not the Status Quo 
  • We Are Passionate and Compassionate 
  • We Are Puzzle Solvers on a Mission 

Additional Information 

For the safety and security of our clients, this position requires a background check, which may include criminal history and driving record reviews in compliance with applicable laws. 

 

At BlueSprig, we are dedicated to ensuring a level playing field for all. As part of that, we work hard to maintain our Great Place To Work status so that everyone is rewarded fairly and earns opportunities for bringing their whole and best selves every day, to allow for the fulfillment of our mission to change the world for children with autism.  

BlueSprig is an Equal Opportunity Employer. BlueSprig aims to be an inclusive and equitable employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need. At BlueSprig, we level the playing field for all.

 

#EAST-HF

Employment Type: OTHER

What BlueSprig employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom