Home Based Invoice Processor Jobs in Virginia (NOW HIRING)

Description

The Invoice Processing Specialist is responsible for managing the end-to-end invoice lifecycle, ensuring accurate, timely, and compliant processing of vendor/attorney invoices. This role involves reviewing and validating invoice details against contract terms and investor guidelines, resolving discrepancies, and coordinating with internal stakeholders and external vendors to maintain efficient payment operations.

The specialist plays a critical role in supporting accounts payable functions by maintaining accurate financial records and processing payments in alignment with established service level agreements (SLAs). This role utilizes financial systems and tools, including Microsoft Excel and accounts payable platforms, to track, reconcile, and report invoice activity. Additionally, this position contributes to month-end reporting, audit readiness, and adherence to internal controls, regulatory requirements, and company policies, while supporting continuous process improvement initiatives.

Primary Responsibilities:

Process invoices submitted by attorneys and vendors, ensuring accuracy, proper documentation, and compliance with company policies

Perform detailed reconciliation of debits and credits, investigate discrepancies, and complete all required accounting forms and documentation in accordance with internal controls

Track and report payment trends, issues, and key metrics

Process payments (checks, ACH, wire transfers)

Monitor duplicate payments and implement preventive controls

Respond to vendor inquiries regarding invoice and payment status

Support onboarding of new vendors, including W-9 collection and system setup

Assist with month-end reporting

Qualifications, Education, Certifications and/or Other Professional Credentials

High School Diploma or equivalent required; associate degree preferred

Strong knowledge of Mortgage Default processes (Loss Mitigation, Foreclosure, Property Preservation, Litigation, Bankruptcy)

Proficiency in Microsoft Excel (e.g., data analysis, spreadsheets, basic formulas, and reporting)

Strong attention to detail and organizational skills

Excellent ability to multi-task

Knowledge of Mortgage applications and systems

Effective written and verbal communication skills

Ability to work independently

Customer-focused mindset

Risk Awareness & Issue Escalation

Maintain awareness of operational, regulatory, and vendor risk and compliance expectations within assigned processes.

Escalate identified risks, control gaps, or adverse trends to management in a timely manner.

Support audit and review activities by gathering documentation, completing follow-ups, and responding to routine requests.

Hours & Work Schedule

Hours per Week: 40

Work Schedule: 8 to 5 or 8:30-5:30 - Role is Hybrid 4 days a week in office

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Education:Why Work for UsEmployment Type: 1ST