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Home Based Inbound Call Center Jobs in Chicago, IL

LHH US

Call Center Representative

Naperville, IL

$17.50 - $18/hr

Connect with customers through inbound and outbound calls (as needed) * Educate consumers on ... call center customer service experience * High volume environment with metrics/KPIs * Strong ...

Addison Group

Call Center Agent

Palatine, IL · On-site

$20 - $21/hr

Logistics & Supply Chain Pay: $20-$21/hour (based on experience) Hours : Tuesday-Saturday | 7am-3 ... inbound and outbound interactions. Key Responsibilities: * Handle incoming and outgoing customer ...

Kelly Services

Call Center Rep

Naperville, IL

$18.25/hr

Opportunity to earn additional incentives such as performance-based bonuses and sales commissions ... home warranty and energy-related products. * Making outbound calls and managing inbound inquiries ...

Setup Winks

Call Center Representative

Chicago, IL

Answer inbound customer calls in a timely and courteous manner. * Resolve customer complaints by ... Competitive salary and performance-based bonuses. * Health, dental, and vision insurance. * 401(k) ...

AYS

Inbound/Outbound Call Rep

Chicago, IL · On-site

$16 - $20.50/hr

AYS Inc is a leading marketing and sales company based in Chicago, Illinois. We specialize in ... center environment - Excellent communication and interpersonal skills - Strong sales and ...

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Showing results 21-40

All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Chicago, IL

Home Based Inbound Call Center information

See Chicago, IL salary details

$13

$17

$23

How much do home based inbound call center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for home based inbound call center in Chicago, IL is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.80 per hour, depending on experience, location, and employer.

What is a home based inbound call center?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What skills and qualifications are needed to thrive as a home based inbound call center agent?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What are common challenges faced by home based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are the most commonly searched types of Inbound Call Center jobs in Chicago, IL?

The most popular types of Inbound Call Center jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Home Based Inbound Call Center jobs?

Cities near Chicago, IL with the most Home Based Inbound Call Center job openings:

Home Based Inbound Call Center jobs near you

Call Center Representative

LHH US

Naperville, IL

$17.50 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Call Center Representative
Location: Naperville, IL (100% Onsite)
Schedule: Monday-Friday, 9A-6P or 10A-7P
Training Schedule: Monday-Friday, 8:00 AM-4:30 PM for the first 5 weeks
We are seeking a Call Center Representative for our client in Naperville! This is a fast-paced environment, where you will be responsible for accepting high volume inbound calls for warranty and claims matters. This is an ideal position for individuals with at least 1 year of call center experience.
What You'll Do
  • Connect with customers through inbound and outbound calls (as needed)
  • Educate consumers on service products and account information
  • Assist with warranty and claims inquiries
  • Accurately document customer interactions within CRM platforms
  • Deliver an outstanding customer experience during every interaction
What We're Looking For
  • 1 year of call center customer service experience
  • High volume environment with metrics/KPIs
  • Strong interpersonal, communication, and relationship-building skills
  • Experience using CRM systems and live documentation
  • Comfortable navigating multiple systems and applications simultaneously
Benefits include: Medical, dental, vision insurance, retirement savings options and other value-added benefits.
Pay Details: $17.50 to $18.00 per hour
Search managed by: Marissa Osorio
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.