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Home Based Inbound Call Center Jobs in Wisconsin

Storm Guard Madison

Call Center Manager/Leader

Madison, WI · On-site

$30K - $100K/yr

Call Center Team Lead - Inside Sales & Appointment SettingLead From the Front. Build a Team. Drive ... Make inbound and outbound calls to homeowners * Convert qualified leads into scheduled appointments

Storm Guard

Call Center Manager/Leader

Madison, WI · On-site

$30K - $100K/yr

Call Center Team Lead - Inside Sales & Appointment Setting Lead From the Front. Build a Team. Drive ... Make inbound and outbound calls to homeowners * Convert qualified leads into scheduled appointments

Renewal by Andersen

GWI - Call Center Agent

Appleton, WI · On-site

$17.50/hr

Schedule in-home consultations for customers * Participate in weekly training huddles BENEFITS ... Weekly, monthly, and yearly opportunities for performance-based rewards * Growth opportunities and ...

altaresourceshcm

Call Center Representative

Neenah, WI

$16.25 - $20.25/hr

Work with inbound and/or outbound phone calls, email, social media and other forms of communication to address the needs of our clients' customers. * Help facilitate, analyze and resolve (i.e ...

Alta Resources

Call Center Representative

Neenah, WI · On-site

$16.50 - $20.50/hr

Work with inbound and/or outbound phone calls, email, social media and other forms of communication to address the needs of our clients' customers. * Help facilitate, analyze and resolve (i.e ...

Alta Resources

Call Center Representative

Neenah, WI · On-site

$16.25 - $20.25/hr

Work with inbound and/or outbound phone calls, email, social media and other forms of communication to address the needs of our clients' customers. * Help facilitate, analyze and resolve (i.e ...

ARStrat

Call Center Supervisor- Remote

Manitowoc, WI · Remote

Patient Customer Service Manager Compensation: $50,000+ ( Based on experience ) + quarterly bonus ... Remote position - work from home anywhere in the U.S. * Company-provided computer and necessary ...

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All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Wisconsin

Home Based Inbound Call Center information

See Wisconsin salary details

$12

$17

$23

How much do home based inbound call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for home based inbound call center in Wisconsin is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $18.46 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a home based inbound call center agent?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What is a home based inbound call center?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are common challenges faced by home based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.
What are the most commonly searched types of Inbound Call Center jobs in Wisconsin? The most popular types of Inbound Call Center jobs in Wisconsin are:
What cities in Wisconsin are hiring for Home Based Inbound Call Center jobs? Cities in Wisconsin with the most Home Based Inbound Call Center job openings:
Home Based Inbound Call Center jobs near you
Infographic showing various Home Based Inbound Call Center job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $36,388 per year, or $17.5 per hour.

Call Center Manager/Leader

Storm Guard Madison

Madison, WI • On-site

$30K - $100K/yr

Full-time

Re-posted 29 days ago

Job description

Call Center Team Lead – Inside Sales & Appointment SettingLead From the Front. Build a Team. Drive Results.
Storm Guard Roofing & Construction – Madison, WI

Base Pay + Performance Bonuses + Leadership Incentives

We're looking for a high-performance Call Center Team Lead who doesn't just manage people—they inspire performance, create accountability, and elevate results.
This is a leadership opportunity for someone who loves competition, thrives in a metrics-driven environment, and wants to directly impact company growth while developing their own leadership career.
You won't be sitting on the sidelines.
This is a true player-coach role where you'll lead by example, set appointments, coach team members, and help build a high-performing inside sales culture.
If you're the type of person who sees a struggling team and thinks, "I can help them perform better," we want to talk.
What You'll Be Responsible For
Lead From the Front
  • Make inbound and outbound calls to homeowners
  • Convert qualified leads into scheduled appointments
  • Consistently perform at a high level while setting the standard for the team
  • Demonstrate professionalism, urgency, and strong communication on every call
Coach & Develop Team Members
  • Provide real-time coaching and feedback
  • Review calls and identify opportunities for improvement
  • Reinforce scripts, best practices, and sales techniques
  • Help team members improve conversion rates and appointment quality
Drive Performance & Accountability
  • Track daily activity and key performance metrics
  • Ensure CRM accuracy and proper lead management
  • Monitor appointment quality and sales team feedback
  • Hold team members accountable to expectations and standards
  • Create a culture of ownership, urgency, and continuous improvement
Support Growth
  • Work directly with leadership to improve systems, processes, and performance
  • Help identify new training opportunities and team development initiatives
  • Play an active role in scaling the call center operation
Schedule
Monday – Thursday: 2:00 PM – 8:00 PM
Friday: Optional 2:00 PM – 5:00 PM
Saturday & Sunday: 10:00 AM – 2:00 PM
Compensation
  • Competitive Base Pay
  • Individual Performance Bonuses
  • Team Performance Bonuses
  • Leadership Incentives
  • Advancement Opportunities
Top performers and strong leaders will have opportunities to grow as the company continues to expand.
What We're Looking For
Required
  • Proven success in inside sales, appointment setting, or call center environments
  • Strong communication and relationship-building skills
  • Comfortable making a high volume of calls
  • Experience coaching, mentoring, training, or leading others
  • Highly organized and detail-oriented
  • Ability to thrive in a fast-paced, performance-driven environment
Ideal Candidate
  • Competitive and results-focused
  • Natural leader with strong presence and accountability
  • Metrics-driven and motivated by performance
  • Positive attitude and high energy
  • Coachable while also capable of coaching others
  • Wants to grow into larger leadership opportunities
Why Storm Guard?
Storm Guard is one of the most recognized names in roofing and exterior restoration. We are building a team of professionals who want more than just a job—they want a career with growth, impact, and earning potential.
You'll work directly with leadership, help shape the future of our inside sales operation, and have a clear path for advancement as we continue to grow.
If you're ready to lead, produce, and make a measurable impact, apply today.
We are actively interviewing and looking to hire quickly.