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Temporary Inbound Call Center Jobs in Wisconsin (NOW HIRING)

UW Credit Union

Call Center Representative

Milwaukee, WI · On-site

$20.50/hr

As a Call Center Specialist, you'll be the foundation of our members' experience, delivering best-in-class service through inbound calls. Our dedication to our members has earned us a reputation as a ...

UW Credit Union

Call Center Representative

Wauwatosa, WI · On-site

$20.50/hr

Call Center Representative ID 2026-6166 Location : City Wauwatosa Category Contact Center FTE 2.0 ... Respond to inbound calls from members regarding account inquiries, transactions, and general ...

UW Credit Union

Call Center Representative

Wauwatosa, WI · On-site

$20.50/hr

As a Call Center Specialist, you'll be the foundation of our members' experience, delivering best-in-class service through inbound calls. Our dedication to our members has earned us a reputation as a ...

UW Credit Union

Call Center Representative

Madison, WI · On-site

$20.50/hr

Call Center Representative ID 2026-6165 Location : City Madison Category Contact Center FTE 2.0 ... Respond to inbound calls from members regarding account inquiries, transactions, and general ...

UW Credit Union

Call Center Representative

Wauwatosa, WI · Hybrid

$20.50/hr

As a Call Center Specialist, you'll be the foundation of our members' experience, delivering best-in-class service through inbound calls. Our dedication to our members has earned us a reputation as a ...

UW Credit Union

Call Center Representative

Wauwatosa, WI · Hybrid

$20.50/hr

As a Call Center Specialist, you'll be the foundation of our members' experience, delivering best-in-class service through inbound calls. Our dedication to our members has earned us a reputation as a ...

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Temporary Inbound Call Center information

What is a temporary inbound call center?

A Temporary Inbound Call Center job involves handling incoming calls from customers for a specific period, often to address seasonal demand, special projects, or short-term needs. Employees in this role answer questions, resolve issues, and provide information or support related to a company's products or services. These positions typically require strong communication skills, the ability to multitask, and proficiency with computer systems. Temporary call center jobs can last from a few weeks to several months, depending on the employer's needs.

What are the key skills and qualifications needed to thrive as a temporary inbound call center representative?

To thrive as a Temporary Inbound Call Center Representative, you typically need strong verbal communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and basic computer applications is usually required. Outstanding patience, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These skills are essential for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a professional company image.

What are some common challenges faced in a temporary inbound call center role, and how can I prepare for them?

One of the main challenges in a temporary inbound call center position is quickly adapting to new scripts, systems, and procedures, since training periods are often shorter than in permanent roles. You’ll also need to handle high call volumes while maintaining professionalism and meeting performance metrics such as average handle time and customer satisfaction. Preparing by practicing active listening, learning basic troubleshooting techniques, and familiarizing yourself with call center software can help ease the transition. Being adaptable and open to feedback will further support your success in a fast-paced, team-oriented environment.

What is the difference between Temporary Inbound Call Center vs Customer Service Representative?

AspectTemporary Inbound Call CenterCustomer Service Representative
CredentialsBasic customer service skills, sometimes training providedHigh school diploma or equivalent, customer service experience often preferred
Work EnvironmentCall centers, often temporary or seasonal setupsOffice or remote settings, permanent or long-term roles
Employer & IndustryCall centers, telecommunication, retail supportVarious industries including retail, healthcare, finance
Search & Comparison IntentTemporary, short-term customer support rolesLong-term customer service careers

Temporary Inbound Call Center roles focus on short-term customer support, often with minimal credentials and in call center environments. Customer Service Representatives typically hold more permanent positions with similar skills but may require more experience and work in diverse settings. Both roles serve customer needs but differ mainly in duration and employment type.

What are the most commonly searched types of Inbound Call Center jobs in Wisconsin?

The most popular types of Inbound Call Center jobs in Wisconsin are:

Temporary Inbound Call Center jobs near you

Temp-To-Hire Call Center Representative

Milwaukee, WI • On-site

Conduent, Inc.
IT Services • 10K+ employees

6.1

Company rating: 6.1 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

36th of 72 rated call and contact centers

Recommended by students

Paid breaks

Recommended by parents

Learn more about Conduent, Inc.external

$17/hr

Full-time, Temporary

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description


Job Title
Temp-To-Hire Call Center Representative
Location:
Milwaukee, WI, Onsite
Pay Rate:
$17/HR
Employment Type:
Full-Time, Temp-To-Hire
Shift Information:
8am-4:30 pm or last call waiting in Queue- Monday-Friday
Job Summary:
As a Temp-to Hire Call Center Representative you will be responsible for answering inbound calls regarding child support receipts and disbursements handle standards in a fast-paced, large call volume environment. Utilize multiple computerized systems, multi-tasking, and document each call. Respond to Wisconsin child support inquiries, and complaints, using a standard script and procedures. Gather information and research/resolve inquiries. Callers about the services available and assess caller's needs.
Key Responsibilities:
  • Provide professional customer service support via inbound calls
  • Handle high-volume call center interactions efficiently and accurately
  • Resolve customer inquiries, issues, and complaints in a timely manner
  • Maintain accurate records through data entry and system updates
  • Follow company processes, compliance standards, and quality guidelines
  • Meet productivity, attendance, and performance metrics
  • Collaborate with team members to improve customer satisfaction

Required Qualifications:
  • High school diploma or GED required
  • Strong communication and customer service skills
  • Ability to work in a fast-paced call center environment
  • Basic computer skills and ability to navigate multiple systems
  • Reliable attendance and strong work ethic
  • Background check

Preferred Qualifications:
  • Previous call center or customer service experience
  • Experience handling inbound customer support calls
  • Bilingual skills (if applicable)

What We Offer:
  • Competitive hourly pay
  • Benefits from day one (medical, dental, vision) for eligible roles
  • Paid time off and holidays
  • Paid training
  • Career growth and advancement opportunities
  • Supportive and inclusive work environment

Apply now and make an impact from day one
Pay Transparency:
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.00 per hour which may be below your state's minimum wage. Please take this into consideration when applying.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
Conduent logo

About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

View All Conduent Jobs

What Conduent employees say

Pay

Benefits

Hours and flexibility

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