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Temporary Inbound Call Center Jobs in Wisconsin (NOW HIRING)

altaresourceshcm

Call Center Representative

Neenah, WI · On-site

$16.25 - $20.25/hr

Work with inbound and/or outbound phone calls, email, social media and other forms of communication to address the needs of our clients' customers. * Help facilitate, analyze and resolve (i.e ...

Alta Resources

Call Center Representative

Neenah, WI · On-site

$16.25 - $20.25/hr

Work with inbound and/or outbound phone calls, email, social media and other forms of communication to address the needs of our clients' customers. * Help facilitate, analyze and resolve (i.e ...

MDS Communications

Call Center Sales Rep

Oshkosh, WI

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

ChenMed

$24.26/hr

The Service Team Coordinator is responsible for outbound and inbound customer service call handling ... Operating in a call center environment, receives inbound and makes outbound customer service calls ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

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Temporary Inbound Call Center information

What is the difference between Temporary Inbound Call Center vs Customer Service Representative?

AspectTemporary Inbound Call CenterCustomer Service Representative
CredentialsBasic customer service skills, sometimes training providedHigh school diploma or equivalent, customer service experience often preferred
Work EnvironmentCall centers, often temporary or seasonal setupsOffice or remote settings, permanent or long-term roles
Employer & IndustryCall centers, telecommunication, retail supportVarious industries including retail, healthcare, finance
Search & Comparison IntentTemporary, short-term customer support rolesLong-term customer service careers

Temporary Inbound Call Center roles focus on short-term customer support, often with minimal credentials and in call center environments. Customer Service Representatives typically hold more permanent positions with similar skills but may require more experience and work in diverse settings. Both roles serve customer needs but differ mainly in duration and employment type.

What is a Temporary Inbound Call Center job?

A Temporary Inbound Call Center job involves handling incoming calls from customers for a specific period, often to address seasonal demand, special projects, or short-term needs. Employees in this role answer questions, resolve issues, and provide information or support related to a company's products or services. These positions typically require strong communication skills, the ability to multitask, and proficiency with computer systems. Temporary call center jobs can last from a few weeks to several months, depending on the employer's needs.

What are some common challenges faced in a temporary inbound call center role, and how can I prepare for them?

One of the main challenges in a temporary inbound call center position is quickly adapting to new scripts, systems, and procedures, since training periods are often shorter than in permanent roles. You’ll also need to handle high call volumes while maintaining professionalism and meeting performance metrics such as average handle time and customer satisfaction. Preparing by practicing active listening, learning basic troubleshooting techniques, and familiarizing yourself with call center software can help ease the transition. Being adaptable and open to feedback will further support your success in a fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive as a Temporary Inbound Call Center Representative, and why are they important?

To thrive as a Temporary Inbound Call Center Representative, you typically need strong verbal communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and basic computer applications is usually required. Outstanding patience, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These skills are essential for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a professional company image.
What are the most commonly searched types of Inbound Call Center jobs in Wisconsin? The most popular types of Inbound Call Center jobs in Wisconsin are:
Temporary Inbound Call Center jobs near you

Call Center Representative

altaresourceshcm

Neenah, WI • On-site

$16.25 - $20.25/hr

Other

Re-posted 27 days ago

Job description

Alta Resources is looking for full-time and part-time Customer Center Representatives to provide professional, high-quality, “best-in-class” customer service.
 

When you join Alta Resources as a Customer Center Rep, you will have the opportunity to make a difference in the life of customers. You will listen to, talk with and problem solve the issues of concerned customers.


What You’ll Do:

  • Work with inbound and/or outbound phone calls, email, social media and other forms of communication to address the needs of our clients’ customers.
  • Help facilitate, analyze and resolve (i.e., troubleshoot) customer issues.
  • Provide product support.
  • Investigate and follow up on questions/issues to resolve concerns in an accurate and timely manner.
  • Provide solutions, recommendations and product information with a sense of urgency, positivity and empathy.

 

Qualifications/Requirements:

  • Strong desire and passion to help people, or as we say at Alta Resources, “Take care of people.”
  • Excellent interpersonal, verbal and written communication skills.
  • Ability to build relationships with clients, consumers and coworkers.
  • Strong organization and time management skills.

 

Education & Experience

  • High school diploma or equivalent (GED, HSED) required. Post high school education is preferred.
  • Previous work experience in customer service, sales, training, or member retention required.
  • Ability to quickly learn program and product knowledge, work on a PC and navigate a Windows environment.
  • Beginner to Intermediate knowledge and use of Microsoft Word, Excel, PowerPoint and Outlook.
  • Polished phone demeanor, tone and etiquette is required.

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