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Home Based Inbound Call Center Jobs in Wisconsin

Veolia

Call Center Representative

Milwaukee, WI · On-site

$15.75 - $19.75/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

SkillBridge Academy

Call Center Representative

Milwaukee, WI · On-site

$15.75 - $19.75/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Menard, Inc

Call Center

Eau Claire, WI · On-site

$18.25/hr

As a Call Center Team Member, you will be responsible for assisting customers who call in with ... Process sales and special orders based on Customer requests and need * Provide clarification on ...

Menards, Inc.

Call Center

Eau Claire, WI

$18.25/hr

As a Call Center Team Member, you will be responsible for assisting customers who call in with ... Process sales and special orders based on Customer requests and need * Provide clarification on ...

Menards

Call Center

Eau Claire, WI · On-site

$18.25/hr

Call Center Menards is seeking customer-focused individuals to join our Call Center Team! As a Call ... Process sales and special orders based on Customer requests and need * Provide clarification on ...

MDS Communications

Call Center Associate

Oshkosh, WI · On-site

$15 - $16/hr

The opportunity to transition to working from home after you have established yourself in the call ... MDS Communications is a faith-based company rooted in Christian values. While we don't require ...

MDS Communications

Call Center Agent

Oshkosh, WI

$15 - $16/hr

The opportunity to transition to working from home after you have established yourself in the call ... MDS Communications is a faith-based company rooted in Christian values. While we don't require ...

Alphabe Insight

Call Center Representative

Milwaukee, WI · On-site

$36K - $40K/yr

Call Center Representative At Swift7 Consultants, we are committed to delivering exceptional ... Respond to inbound and outbound customer communications in a professional manner. * Provide ...

Talent Haven HR

Call Center Agent

Milwaukee, WI

$14.75 - $19.50/hr

Position Summary We are seeking a Call Center Agent to provide professional support to customers through inbound and outbound communications. This role is responsible for handling inquiries ...

Bath Concepts

Call Center - Rehasher

Milwaukee, WI · On-site

$15.75 - $19.75/hr

Call Center Representative Empire Home Remodeling expects nothing less than your best and we are seeking individuals that are a master of their craft, great communicators, attention to details and ...

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All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Wisconsin

Home Based Inbound Call Center information

See Wisconsin salary details

$12

$17

$23

How much do home based inbound call center jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for home based inbound call center in Wisconsin is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $18.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Home Based Inbound Call Center Agent, and why are they important?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What are home based inbound call center jobs?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are some common challenges faced by home-based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.
What are the most commonly searched types of Inbound Call Center jobs in Wisconsin? The most popular types of Inbound Call Center jobs in Wisconsin are:
What cities in Wisconsin are hiring for Home Based Inbound Call Center jobs? Cities in Wisconsin with the most Home Based Inbound Call Center job openings:
Home Based Inbound Call Center jobs near you
Infographic showing various Home Based Inbound Call Center job openings in Wisconsin as of June 2026, with employment types broken down into 63% Full Time, 33% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,388 per year, or $17.5 per hour.
Call Center Manager

Call Center Manager

EMPIRE HOME REMODELING INC

Milwaukee, WI • On-site

$45K - $75K/yr

Full-time

Medical, PTO

Posted 25 days ago

Job description

About Us

Here at Empire Home Remodeling we are a fast-growing home remodeling company dedicated to delivering exceptional service and high-quality renovations to homeowners. Our team specializes in transforming homes through windows, bathroom, siding, and whole-home remodeling projects. We are seeking an experienced and motivated Onsite Call Center Manager to lead our customer service and appointment-setting operations.

Position Overview

The Onsite Call Center Manager will oversee the daily operations of our in-house call center team, ensuring exceptional customer interactions, efficient scheduling, and strong lead conversion performance. This role requires a hands-on leader who can coach staff, improve processes, and maintain a high-energy, customer-focused environment.

Key Responsibilities
  • Manage and supervise daily call center operations
  • Lead, coach, and motivate appointment setters and customer service representatives
  • Monitor inbound and outbound call performance metrics
  • Develop scripts, call handling procedures, and training materials
  • Ensure excellent customer service and professionalism on every call
  • Track KPIs including booking rates, call volume, response times, and conversion rates
  • Hire, onboard, and train new call center staff
  • Collaborate with sales and marketing teams to improve lead quality and customer experience
  • Resolve escalated customer concerns in a timely and professional manner
  • Maintain scheduling accuracy for inhome consultations and project appointments
    • Qualifications
  • 3+ years of call center management experience
  • Experience in home remodeling, construction, home services, or related industries is a plus
  • Strong leadership and team development skills
  • Excellent communication and problemsolving abilities
  • Ability to manage performance metrics and reporting
  • Proficient with CRM systems, scheduling software, and Microsoft Office/Google Workspace
  • Strong organizational and multitasking skills
  • Positive attitude with the ability to thrive in a fastpaced environment
    • Compensation & Benefits
  • Competitive salary based on experience
  • Performancebased bonuses
  • Paid time off and holidays
  • Health benefits
  • Supportive and teamoriented work environment
    • Schedule
  • Fulltime, onsite position

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