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Home Based Inbound Call Center Jobs in Wisconsin

Bath Concepts

Call Center Representative

Milwaukee, WI · On-site

$15.75 - $19.75/hr

Empire Home Remodeling Job Opportunity Empire Home Remodeling expects nothing less than your best ... We at Empire Home Remodeling are seeking call center representatives to add to our growing team. We ...

EMPIRE HOME REMODELING INC

Call Center Confirmer

Milwaukee, WI · On-site

$15.75 - $19.75/hr

We are a fast-growing home remodeling company looking for a motivated and dependable Call Center Confirmer to join our team! In this role, you will be responsible for contacting homeowners to confirm ...

Storm Guard Roofing

Call Center Manager

Madison, WI · On-site

$50K - $75K/yr

... improve their homes.You'll play a critical role in managing daily call center operations ... Compensation: $50,000-$75,000/year + performance bonuses (based on experience and results)WANT TO ...

Menard, Inc

Part Time Call Center

Eau Claire, WI

$16.35/hr

As a Call Center Team Member, you will be responsible for assisting customers who call in with ... Process sales and special orders based on Customer requests and need * Provide clarification on ...

Menards

Part Time Call Center

Eau Claire, WI · On-site

$16.35/hr

As a Call Center Team Member, you will be responsible for assisting customers who call in with ... Process sales and special orders based on Customer requests and need * Provide clarification on ...

Menards, Inc.

Part Time Call Center

Eau Claire, WI · On-site

$16.35/hr

As a Call Center Team Member, you will be responsible for assisting customers who call in with ... Process sales and special orders based on Customer requests and need * Provide clarification on ...

MyPath

Call Center Specialist

Green Bay, WI · On-site

$16.25 - $20.50/hr

This is a remote (in Wisconsin) position requiring a home office. Hours are second or third shift ... Our culture is based on our five beliefs and behaviors: * Passion * Accountability * Teamwork

Mypath

Call Center Specialist

Green Bay, WI · On-site +1

$16.25 - $20.50/hr

This is a remote (in Wisconsin) position requiring a home office. Hours are second or third shift ... Our culture is based on our five beliefs and behaviors: * Passion * Accountability * Teamwork

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All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Wisconsin

Home Based Inbound Call Center information

See Wisconsin salary details

$12

$17

$23

How much do home based inbound call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for home based inbound call center in Wisconsin is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $18.46 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a home based inbound call center agent?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What is a home based inbound call center?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are common challenges faced by home based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.
What are the most commonly searched types of Inbound Call Center jobs in Wisconsin? The most popular types of Inbound Call Center jobs in Wisconsin are:
What cities in Wisconsin are hiring for Home Based Inbound Call Center jobs? Cities in Wisconsin with the most Home Based Inbound Call Center job openings:
Home Based Inbound Call Center jobs near you
Infographic showing various Home Based Inbound Call Center job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $36,388 per year, or $17.5 per hour.

Call Center ManagerLeader

Storm Guard Madison

Madison, WI • On-site

Other

Re-posted 29 days ago

Job description

Call Center Team Lead – Inside Sales & Appointment Setting

Lead From the Front. Build a Team. Drive Results.

Storm Guard Roofing & Construction – Madison, WI

Base Pay + Performance Bonuses + Leadership Incentives

We're looking for a high-performance Call Center Team Lead who doesn't just manage people—they inspire performance, create accountability, and elevate results.

This is a leadership opportunity for someone who loves competition, thrives in a metrics-driven environment, and wants to directly impact company growth while developing their own leadership career.

You won't be sitting on the sidelines.

This is a true player-coach role where you'll lead by example, set appointments, coach team members, and help build a high-performing inside sales culture.

If you're the type of person who sees a struggling team and thinks, "I can help them perform better," we want to talk.

What You'll Be Responsible For

Lead From the Front

Make inbound and outbound calls to homeowners

Convert qualified leads into scheduled appointments

Consistently perform at a high level while setting the standard for the team

Demonstrate professionalism, urgency, and strong communication on every call

Coach & Develop Team Members

Provide real-time coaching and feedback

Review calls and identify opportunities for improvement

Reinforce scripts, best practices, and sales techniques

Help team members improve conversion rates and appointment quality

Drive Performance & Accountability

Track daily activity and key performance metrics

Ensure CRM accuracy and proper lead management

Monitor appointment quality and sales team feedback

Hold team members accountable to expectations and standards

Create a culture of ownership, urgency, and continuous improvement

Support Growth

Work directly with leadership to improve systems, processes, and performance

Help identify new training opportunities and team development initiatives

Play an active role in scaling the call center operation

Schedule

Monday – Thursday: 2:00 PM – 8:00 PM

Friday: Optional 2:00 PM – 5:00 PM

Saturday & Sunday: 10:00 AM – 2:00 PM

Compensation

Competitive Base Pay

Individual Performance Bonuses

Team Performance Bonuses

Leadership Incentives

Advancement Opportunities

Top performers and strong leaders will have opportunities to grow as the company continues to expand.

What We're Looking For

Required

Proven success in inside sales, appointment setting, or call center environments

Strong communication and relationship-building skills

Comfortable making a high volume of calls

Experience coaching, mentoring, training, or leading others

Highly organized and detail-oriented

Ability to thrive in a fast-paced, performance-driven environment

Ideal Candidate

Competitive and results-focused

Natural leader with strong presence and accountability

Metrics-driven and motivated by performance

Positive attitude and high energy

Coachable while also capable of coaching others

Wants to grow into larger leadership opportunities

Why Storm Guard?

Storm Guard is one of the most recognized names in roofing and exterior restoration. We are building a team of professionals who want more than just a job—they want a career with growth, impact, and earning potential.

You'll work directly with leadership, help shape the future of our inside sales operation, and have a clear path for advancement as we continue to grow.

If you're ready to lead, produce, and make a measurable impact, apply today.

We are actively interviewing and looking to hire quickly.

Apply