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Temporary Inbound Call Center Jobs in Wisconsin (NOW HIRING)

Luminoustec LLC

Chargeback Associate

Milwaukee, WI

$18.75 - $24.25/hr

This candidate will handle an average of 50 inbound calls per day. The average call handling time ... Call center experience along with customer service experience * Ability to work with angry or irate ...

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Temporary Inbound Call Center information

What are the key skills and qualifications needed to thrive as a Temporary Inbound Call Center Representative, and why are they important?

To thrive as a Temporary Inbound Call Center Representative, you typically need strong verbal communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and basic computer applications is usually required. Outstanding patience, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These skills are essential for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a professional company image.

What are some common challenges faced in a temporary inbound call center role, and how can I prepare for them?

One of the main challenges in a temporary inbound call center position is quickly adapting to new scripts, systems, and procedures, since training periods are often shorter than in permanent roles. You’ll also need to handle high call volumes while maintaining professionalism and meeting performance metrics such as average handle time and customer satisfaction. Preparing by practicing active listening, learning basic troubleshooting techniques, and familiarizing yourself with call center software can help ease the transition. Being adaptable and open to feedback will further support your success in a fast-paced, team-oriented environment.

What is a Temporary Inbound Call Center job?

A Temporary Inbound Call Center job involves handling incoming calls from customers for a specific period, often to address seasonal demand, special projects, or short-term needs. Employees in this role answer questions, resolve issues, and provide information or support related to a company's products or services. These positions typically require strong communication skills, the ability to multitask, and proficiency with computer systems. Temporary call center jobs can last from a few weeks to several months, depending on the employer's needs.

What is the difference between Temporary Inbound Call Center vs Customer Service Representative?

AspectTemporary Inbound Call CenterCustomer Service Representative
CredentialsBasic customer service skills, sometimes training providedHigh school diploma or equivalent, customer service experience often preferred
Work EnvironmentCall centers, often temporary or seasonal setupsOffice or remote settings, permanent or long-term roles
Employer & IndustryCall centers, telecommunication, retail supportVarious industries including retail, healthcare, finance
Search & Comparison IntentTemporary, short-term customer support rolesLong-term customer service careers

Temporary Inbound Call Center roles focus on short-term customer support, often with minimal credentials and in call center environments. Customer Service Representatives typically hold more permanent positions with similar skills but may require more experience and work in diverse settings. Both roles serve customer needs but differ mainly in duration and employment type.

What are the most commonly searched types of Inbound Call Center jobs in Wisconsin? The most popular types of Inbound Call Center jobs in Wisconsin are:
Temporary Inbound Call Center jobs near you
Customer Service Professional / Office Assistant

Customer Service Professional / Office Assistant

Spring-Green Lawn Care

Friendship, WI

$16 - $20/hr

Other

Posted 4 days ago

Job description

Benefits/Perks
  • Flexible Schedules
  • Competitive Compensation
  • Careers Growth Opportunities
Company Overview
For more than 40 years, Spring-Green has been beautifying America's neighborhood lawns and landscapes, and we are proud to stand behind our work.
We encourage personal and professional growth, which supports our standards of quality, service, professionalism, and value.
Join our culture with core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance.
Job Summary
Under the direction of the Office Manager, performs inbound call center functions; answering service questions, communicating with branch personnel to assist in resolving service issues, selling lawn care services over the telephone, and qualifying leads. Other duties include; performing collection calls, completing property measurements, following up on sales leads.
Responsibilities
  • Answer inbound sales calls, thoroughly explaining available and recommended services in response to marketing efforts, customer inquiries, and property evaluations.
  • Explain lawn care services, quote prices, and use selling techniques to encourage customers to buy.
  • Develop the knowledge and ability to communicate the selling points of all Spring-Green services and how each service could benefit the customer
  • Perform data entry maintenance activities associated with maintaining customer demographic information, processing of credit card payment information, documenting customer conversations, and cancelation detail.
Qualifications
  • A high school diploma or general education degree (GED) required
  • Some college coursework in Business, Sales, Marketing, Communications or related subject matter preferred
  • Minimum two to three years of sales and customer service/call center experience; or equivalent combination of education and experience
  • Minimum typing skills 45 WPM.

Compensation: $16.00 - $20.00 per hour
For generations, Spring-Green has been beautifying neighborhood lawns and landscapes and enriching lives in the communities we serve. As your locally owned and operated neighborhood lawn care professionals, we take our community and environmental responsibilities seriously. We embrace the industry's best practices to provide tailored lawn, pest and tree service recommendations that meet the specific needs of our customers, while delivering the highest quality of service.
Spring-Green Lawn Care Corp. is the franchisor of the Spring-Green® franchised system. Each Spring-Green® franchised business is independently-owned and operated by an independent franchisee performing services. If you are offered, and accept, a position with a Spring-Green® franchisee, you are employed by that franchisee, and NOT by Spring-Green Lawn Care Corp., nor any of its parents or affiliates. The hiring franchisee is solely responsible for all of its employment decisions including hiring, termination, discipline, compensation and benefits. Neither Spring-Green Lawn Care Corp. nor any of its parents and affiliates have any input or involvement in such matters. Any questions about posted positions or the hiring process must be directed to the Spring-Green® franchisee posting the position.

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