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Temporary Inbound Call Center Jobs in Wisconsin (NOW HIRING)

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

Receptionist

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

Receptionist

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

Receptionist

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

Showing results 41-60

Temporary Inbound Call Center information

What is the difference between Temporary Inbound Call Center vs Customer Service Representative?

AspectTemporary Inbound Call CenterCustomer Service Representative
CredentialsBasic customer service skills, sometimes training providedHigh school diploma or equivalent, customer service experience often preferred
Work EnvironmentCall centers, often temporary or seasonal setupsOffice or remote settings, permanent or long-term roles
Employer & IndustryCall centers, telecommunication, retail supportVarious industries including retail, healthcare, finance
Search & Comparison IntentTemporary, short-term customer support rolesLong-term customer service careers

Temporary Inbound Call Center roles focus on short-term customer support, often with minimal credentials and in call center environments. Customer Service Representatives typically hold more permanent positions with similar skills but may require more experience and work in diverse settings. Both roles serve customer needs but differ mainly in duration and employment type.

What is a temporary inbound call center?

A Temporary Inbound Call Center job involves handling incoming calls from customers for a specific period, often to address seasonal demand, special projects, or short-term needs. Employees in this role answer questions, resolve issues, and provide information or support related to a company's products or services. These positions typically require strong communication skills, the ability to multitask, and proficiency with computer systems. Temporary call center jobs can last from a few weeks to several months, depending on the employer's needs.

What are some common challenges faced in a temporary inbound call center role, and how can I prepare for them?

One of the main challenges in a temporary inbound call center position is quickly adapting to new scripts, systems, and procedures, since training periods are often shorter than in permanent roles. You’ll also need to handle high call volumes while maintaining professionalism and meeting performance metrics such as average handle time and customer satisfaction. Preparing by practicing active listening, learning basic troubleshooting techniques, and familiarizing yourself with call center software can help ease the transition. Being adaptable and open to feedback will further support your success in a fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive as a temporary inbound call center representative?

To thrive as a Temporary Inbound Call Center Representative, you typically need strong verbal communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and basic computer applications is usually required. Outstanding patience, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These skills are essential for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a professional company image.
What are the most commonly searched types of Inbound Call Center jobs in Wisconsin? The most popular types of Inbound Call Center jobs in Wisconsin are:

Customer Care & Sales Associate

Good Feet Midwest

Milwaukee, WI • On-site

$45K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


Job description

Customer Care & Sales Associate
At Good Feet Midwest, we believe everyone deserves to live life without limits caused by foot, knee, hip, or back pain. As part of our mission, we provide personally fitted arch supports that help customers find comfort, balance, and long-term relief. The Customer Care & Sales Associate plays a vital role in supporting that mission by serving as a trusted guide for our customers - ensuring they feel heard, supported, and confident in their journey to a healthier, more active lifestyle.
This position is more than a call center role. It’s about building meaningful connections, restoring trust, and creating solutions that empower people to get back to living the life they love.
After training, this role has the potential to become a hybrid role.  Bilingual applicants encouraged to apply!
Ideal candidates will have experience combining empathetic listening with consultative sales to help customers feel understood, supported, and confident in their next steps.  Bilingual candidates are strongly encouraged to apply and are highly valued on our team.
Benefits:
At Good Feet Midwest, we believe in caring for the whole employee and offer the following benefits:
  • Competitive salary and bonus structure 
  • Average Pay: 45,000.00-75,000.00+ based on an hourly rate, commission, and bonus.
  • Paid training and onboarding with continuous development programs 
  • High-growth retailer with ample opportunities for advancement   
  • Medical, Dental, and Vision insurance – 1st of the month after 30 days of employment  
  • Competitive PTO program with several paid Holidays  
  • 401K with a company match 
  • Exclusive Member Deals 
  • Financial Wellness Program 
  • Flexible Spending Accounts (FSA) for medical expenses and Dependent Care FSA
  • Voluntary Benefits including: Life Insurance and Accidental Death & Dismemberment (AD&D), Short-Term and Long-Term Disability coverage, Critical Illness Insurance, Hospital Indemnity Insurance, Accident Insurance, Legal Insurance (MetLaw), Whole Life Insurance with Long-Term Care Rider
  • Cancer Advocate Plus Program – personalized cancer management and screening resources

Core Responsibilities:
Queue Call Handling
  • Manage inbound call queues with a focus on sales conversion, retention, and first-call resolution.
  • Provide personalized product recommendations and schedule in-store appointments to help customers get the support they need.
  • Serve as the first point of contact for questions about products, services, or procedures.
  • Contribute to the development of training materials, scripts, and SOPs.
Consumer Follow-Up
  • Conduct timely follow-up with customers after initial inquiries, escalations, or complaints.
  • Ensure concerns have been fully addressed and satisfaction has been restored.
  • Rebuild trust with at-risk or dissatisfied customers to strengthen retention.
  • Provide real-time peer support during or after customer interactions.
Lead Follow-Up & Sales Conversion
  • Engage warm leads via phone, email, or CRM to book in-store consultations to drive sales.
  • Apply consultative selling to educate prospects on how Good Feet supports can improve their daily lives.
  • Document and track all interactions in Salesforce and Appointedd.
Store Maintenance in Salesforce & Appointedd
  • Keep store information, services, and promotions current across platforms.
  • Ensure accurate scheduling and synchronization of appointments.
  • Monitor online reviews and questions, responding with professionalism and empathy that reflects our brand voice.
Customer Issue Resolution & Dispute Management
  • Investigate and resolve customer complaints received through channels such as BBB, Attorney General, or corporate escalations.
  • Work cross-functionally with leadership and compliance to resolve high-impact concerns.
  • Document resolutions thoroughly in Salesforce.
Operational Support
  • Assist with daily call center workflow, including escalations and shift coverage.
  • Track and report performance metrics to the Team Manager.
  • Promote a supportive and motivated team culture.
  • Recommend process improvements that enhance efficiency and customer experience.
Product & Process Expertise
  • Maintain deep knowledge of our products, promotions, and policies.
  • Guide customers through complex issues with patience and clarity.
  • Translate technical details into simple, actionable steps that help customers feel supported.
Email Box Management
  • Monitor, respond, and escalate messages from the public inbox.
  • Ensure timely follow-up and accurate documentation of all correspondence.

Key Skills & Qualifications
  • Excellent communication and de-escalation skills.
  • Ability to navigate sensitive conversations with empathy and professionalism.
  • Strong knowledge of CRM platforms (Salesforce and Appointedd).
  • Highly organized, detail-oriented, and solution-focused.
  • Proven success in sales, retention, and or customer service.
  • Ability to multi-task while remaining calm under pressure.
  • Passionate about improving people’s quality of life through Good Feet’s mission.

Performance Indicators
  • Resolution of escalated complaints with restored customer trust.
  • Lead follow-up conversion rate into appointments and sales.
  • Retention of at-risk customers.
  • Quality and efficiency of call handling.
  • Accuracy of store updates in CRM systems.

Schedule & Availability
This is a full‑time position (40 hours per week). Work schedule will vary based on business needs. Candidates must be available Monday–Friday between 8:00 a.m. and 7:00 p.m., Saturday from 7:00 a.m. to 5:00 p.m., and Sunday from 8:00 a.m. to 5:00 p.m.
At Good Feet Midwest, your work directly impacts people’s health and happiness. By listening, problem-solving, and guiding customers toward lasting support solutions, you’ll help them get back to the life they love.
 

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