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Home Based Inbound Call Center Jobs in Virginia (NOW HIRING)

Renewal by Andersen

Call Center Agent

Chesapeake, VA · On-site

$17/hr

... inbound calls to join our in-office call center. This is not a remote position, you'll work in a ... Your role will be to learn about their situation, explain the value of an in-home consultation, and ...

Andersen

Call Center Agent

Chesapeake, VA

$17/hr

... inbound calls to join our in-office call center. This is not a remote position, you'll work in a ... Your role will be to learn about their situation, explain the value of an in-home consultation, and ...

Addison Group

Call Center Specialist

Tysons Corner, VA · Hybrid

$24 - $25/hr

Respond to inbound customer inquiries in a high-volume contact center environment * Explain program ... Comfortable navigating web-based platforms and customer support applications * Demonstrated career ...

esr

Call Center Team Leader

Richmond, VA

Job Purpose The Call Center Team Lead is a motivated and team-oriented leader ... The Team Leader will provide support to our agents, who will in turn assist VEI patient in inbound ...

esr

Call Center Team Leader

Richmond, VA

Job Purpose The Call Center Team Lead is a motivated and team-oriented leader ... The Team Leader will provide support to our agents, who will in turn assist VEI patient in inbound ...

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All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Virginia

Home Based Inbound Call Center information

See Virginia salary details

$12

$17

$22

How much do home based inbound call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for home based inbound call center in Virginia is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Home Based Inbound Call Center Agent, and why are they important?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What are home based inbound call center jobs?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are some common challenges faced by home-based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.
What are the most commonly searched types of Inbound Call Center jobs in Virginia? The most popular types of Inbound Call Center jobs in Virginia are:
What cities in Virginia are hiring for Home Based Inbound Call Center jobs? Cities in Virginia with the most Home Based Inbound Call Center job openings:
Home Based Inbound Call Center jobs near you
Infographic showing various Home Based Inbound Call Center job openings in Virginia as of June 2026, with employment types broken down into 54% Full Time, 31% Part Time, and 15% Contract. Highlights an 69% In-person, 8% Hybrid, and 23% Remote job distribution, with an average salary of $35,741 per year, or $17.2 per hour.
Call Center Representative

Call Center Representative

Luxury Bath Technologies

Richmond, VA

$15.75 - $19.75/hr

Other

Posted 16 days ago

Job description

Call Center Representative

Company: Luxury Bath of Richmond

Location: Fredericksburg, VA

Job Type: Full-Time 

Compensation: Competitive hourly pay + bonus opportunities

Job Description

Luxury Bath is one of the fastest-growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling solutions that enrich the lives of homeowners with bathrooms that are attractive, durable, and maintenance-free.

Luxury Bath of Richmond is looking for a Call Center Representative for our Fredericksburg, VA market and surrounding areas to join our winning team. Join a team of professionals, earn a strong income, and make a positive impact by helping homeowners improve their homes.

General Purpose

Strong customer service skills are a must. You will contact homeowners by telephone, set up qualified appointments for free consultations, input lead information, update reports, and handle inbound calls from advertising campaigns.

Responsibilities

  • Deliver scripted pitches to homeowners

  • Adjust scripts to meet the needs of individual customers

  • Handle homeowner questions and overcome objections

  • Collect and verify homeowner information (name, address, phone number, etc.)

  • Schedule appointments over the phone

  • Input appointment details into the system accurately

  • Record important details from conversations

  • Confirm appointments set by canvassers or sales representatives

  • Schedule appointments for in-home consultations

  • Conduct quality control calls

  • Answer inbound calls from homeowners responding to ads

  • Follow up with homeowners after initial contact

  • Maintain and update lead information and reports

Qualifications

  • Strong communication and customer service skills

  • Knowledge of sales and marketing principles is a plus

  • Experience in telemarketing, call center, sales, or promotions preferred

  • Basic computer skills and ability to learn CRM systems

  • Positive attitude and ability to work in a fast-paced environment

  • Product knowledge will be provided through training

Why Join Luxury Bath of Richmond?

  • Growing company with strong industry reputation

  • Opportunity to earn hourly pay plus bonuses

  • Supportive team environment

  • Opportunity for advancement

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