Amazon Private Brands (APB) is Amazon's portfolio of owned and exclusive brands - spanning everyday ... based on expected financial returns and enterprise customer demand signals, and influence ...
Amazon Private Brands (APB) is Amazon's portfolio of owned and exclusive brands - spanning everyday ... based on expected financial returns and enterprise customer demand signals, and influence ...
Amazon Private Brands (APB) is Amazon's portfolio of owned and exclusive brands - spanning everyday ... based on expected financial returns and enterprise customer demand signals, and influence ...
Amazon Private Brands (APB) is Amazon's portfolio of owned and exclusive brands - spanning everyday ... based on expected financial returns and enterprise customer demand signals, and influence ...
Amazon Private Brands (APB) is Amazon's portfolio of owned and exclusive brands - spanning everyday ... based on expected financial returns and enterprise customer demand signals, and influence ...
Amazon Private Brands (APB) is Amazon's portfolio of owned and exclusive brands - spanning everyday ... based on expected financial returns and enterprise customer demand signals, and influence ...
The Amazon North America Pickup & Return Points team is looking for a Program Manager to join us in ... based on what will help each team member develop into a better-rounded professional.
The Amazon North America Pickup & Return Points team is looking for a Program Manager to join us in ... based on what will help each team member develop into a better-rounded professional.
The Amazon North America Pickup & Return Points team is looking for a Program Manager to join us in ... based on what will help each team member develop into a better-rounded professional.
The Amazon North America Pickup & Return Points team is looking for a Program Manager to join us in ... based on what will help each team member develop into a better-rounded professional.
Hardware Service Engineer, Amazon Devices Reverse Logistics
Sunnyvale, CA · On-site
$144K - $191K/yr
In addition to creating the overall returns service strategy, the role owns development of ... based on results to improve product design features • Enhance field support productivity and ...
Hardware Service Engineer, Amazon Devices Reverse Logistics
Sunnyvale, CA · On-site
$144K - $191K/yr
In addition to creating the overall returns service strategy, the role owns development of ... based on results to improve product design features • Enhance field support productivity and ...
The Amazon North America Pickup & Return Points team is looking for a Program Manager to join us in ... based on factors including experience, qualifications, and location. Amazon also offers ...
The Amazon North America Pickup & Return Points team is looking for a Program Manager to join us in ... based on factors including experience, qualifications, and location. Amazon also offers ...
... returns services of a new complex product. In addition to creating the overall service strategy ... based on results to improve product design features 7. Enhance field support productivity and ...
... returns services of a new complex product. In addition to creating the overall service strategy ... based on results to improve product design features 7. Enhance field support productivity and ...
... returns services of a new complex product. In addition to creating the overall service strategy ... based on results to improve product design features 7. Enhance field support productivity and ...
... returns services of a new complex product. In addition to creating the overall service strategy ... based on results to improve product design features 7. Enhance field support productivity and ...
Sr. Product Manager, Amazon Customer Service
Seattle, WA · On-site
$144K - $190K/yr
We own returns and refunds experience for customers via Customer Service and build tools and ... Final compensation will be determined based on factors including experience, qualifications, and ...
Sr. Product Manager, Amazon Customer Service
Seattle, WA · On-site
$144K - $190K/yr
We own returns and refunds experience for customers via Customer Service and build tools and ... Final compensation will be determined based on factors including experience, qualifications, and ...
In the Worldwide Returns & ReCommerce (WW R&R) group at Amazon, we are dedicated to 'making zero ... based on factors including experience, qualifications, and location. Amazon also offers ...
In the Worldwide Returns & ReCommerce (WW R&R) group at Amazon, we are dedicated to 'making zero ... based on factors including experience, qualifications, and location. Amazon also offers ...
... generate a positive return on investment for our advertising partners. We strive to make ... Final compensation will be determined based on factors including experience, qualifications, and ...
... generate a positive return on investment for our advertising partners. We strive to make ... Final compensation will be determined based on factors including experience, qualifications, and ...
Program Manager, Returns Transportation, WW Returns & Recommerce (Reverse Logistics Services)
Bellevue, WA · On-site
... reinvent the return experience, and manage the lifecycle of returned, overstock, and damaged ... based on factors including experience, qualifications, and location. Amazon also offers ...
Program Manager, Returns Transportation, WW Returns & Recommerce (Reverse Logistics Services)
Bellevue, WA · On-site
... reinvent the return experience, and manage the lifecycle of returned, overstock, and damaged ... based on factors including experience, qualifications, and location. Amazon also offers ...
... and return. The ideal candidate is a strategic media leader with deep expertise across the full ... based on performance data, adjusting tactics, creative, targeting, bidding strategies, and budget ...
... and return. The ideal candidate is a strategic media leader with deep expertise across the full ... based on performance data, adjusting tactics, creative, targeting, bidding strategies, and budget ...
... and return. The ideal candidate is a strategic media leader with deep expertise across the full ... based on performance data, adjusting tactics, creative, targeting, bidding strategies, and budget ...
... and return. The ideal candidate is a strategic media leader with deep expertise across the full ... based on performance data, adjusting tactics, creative, targeting, bidding strategies, and budget ...
Home-Based Customer Service Representative
$16.50 - $22.25/hr
... for a Home-Based Customer Service Representative to support our U.S.-based client in the ... Process returns, exchanges, and credits with accurate documentation. * Maintain detailed order ...
Home-Based Customer Service Representative
$16.50 - $22.25/hr
... for a Home-Based Customer Service Representative to support our U.S.-based client in the ... Process returns, exchanges, and credits with accurate documentation. * Maintain detailed order ...
Floating Retail Lead Trainee
Columbus, OH · On-site
$11 - $13/hr
... based on staffing and business needs. Job Type Full-time or near full-time preferred Position ... offs, Amazon/return services, and print-related orders Keep the store clean, organized, and ...
Quick apply
Floating Retail Lead Trainee
Columbus, OH · On-site
$11 - $13/hr
... based on staffing and business needs. Job Type Full-time or near full-time preferred Position ... offs, Amazon/return services, and print-related orders Keep the store clean, organized, and ...
Sr. Product Manager - Technical, Amazon Customer Service
Seattle, WA · On-site
$190K - $219K/yr
... not return to Amazon. This role requires you to re-imagine the way we leverage customer ... Final compensation will be determined based on factors including experience, qualifications, and ...
Sr. Product Manager - Technical, Amazon Customer Service
Seattle, WA · On-site
$190K - $219K/yr
... not return to Amazon. This role requires you to re-imagine the way we leverage customer ... Final compensation will be determined based on factors including experience, qualifications, and ...
... returns services of a new complex product. In addition to creating the overall service strategy ... based on results to improve product design features 7. Enhance field support productivity and ...
... returns services of a new complex product. In addition to creating the overall service strategy ... based on results to improve product design features 7. Enhance field support productivity and ...
... Procedures based on field feedback, and presenting program updates to leadership, all while ... Amazon's returns ecosystem.
... Procedures based on field feedback, and presenting program updates to leadership, all while ... Amazon's returns ecosystem.
Home Based Amazon Return information
See salary details
$23K - $32K
3% of jobs
$32K - $41K
6% of jobs
$41K - $50K
10% of jobs
$58.3K is the 25th percentile. Wages below this are outliers.
$50K - $59K
6% of jobs
$59K - $68K
12% of jobs
The median wage is $75.7K / yr.
$68K - $77K
15% of jobs
$77K - $86K
13% of jobs
$93.1K is the 75th percentile. Wages above this are outliers.
$86K - $95K
13% of jobs
$95K - $104K
10% of jobs
$104K - $113K
9% of jobs
$113K - $122K
4% of jobs
$23K
$77.1K
$122K
How much do home based amazon return jobs pay per year?
What is the difference between Home Based Amazon Return vs Home Based Amazon Customer Service Representative?
| Aspect | Home Based Amazon Return | Home Based Amazon Customer Service Representative |
|---|---|---|
| Primary Role | Processing product returns, inspecting items, and managing return logistics | Assisting customers with inquiries, order issues, and providing support via chat or phone |
| Required Skills | Attention to detail, basic product knowledge, organizational skills | Communication skills, problem-solving, patience |
| Work Environment | Home-based, focused on logistics and product handling | Home-based, customer interaction and support |
| Common Certifications | None typically required, but familiarity with Amazon policies helpful | None typically required, customer service experience preferred |
While both roles are home-based and involve working with Amazon, Home Based Amazon Return focuses on processing and managing product returns, whereas Home Based Amazon Customer Service Representative emphasizes assisting customers with inquiries and support. Both roles require good communication skills and familiarity with Amazon's platform but differ in daily tasks and responsibilities.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 10 days ago
Amazon rating
7.4
Based on 6,889 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
This role offers a rare combination of strategic finance leadership and direct influence over the economic model of a business designed to be deeply complementary to Amazon's core. APB's private label products deliver genuine value to customers and strengthen selection on Amazon. The B2B channel extends that mission into enterprise procurement, where professional buyers have distinct needs around pricing, selection depth, and purchasing efficiency.
Partnering directly with the APB B2B General Manager and the Amazon Business finance organization, you will shape how APB selection, pricing, and procurement programs are designed to win with business customers at scale. You will build financial frameworks governing contract pricing architecture, quantity-based pricing strategy, and program-level investment decisions - while influencing senior leadership across two major organizations through data-driven insights. This role reports to the Finance Director of Private Brands, reflecting its strategic importance and cross-organizational visibility.
A distinctive feature of this role is its dual-org setup - sitting within Private Brands while partnering directly with Amazon Business. The B2B channel is a fast-growing strategic priority, and the infrastructure is still maturing, offering a genuine opportunity to build scalable mechanisms and leave a lasting imprint on how finance operates in this space.
The ideal candidate is a creative, analytical problem solver who thrives in ambiguous, fast-paced environments - a proactive thought leader, collaborative partner across a dynamic stakeholder network, and an innovator who drives continuous improvement in financial analysis, planning, and reporting.
Key job responsibilities
- Architect and govern the economic model of the APB B2B business, including defining pricing guardrails, evaluating quantity discount and contract pricing tradeoffs, and influencing pricing architecture decisions that balance customer value with sustainable profitability
- Own the financial strategy for enterprise procurement programs - evaluating deal economics, modeling program return on investment, and identifying the highest-leverage opportunities to drive accretive growth.
- Lead long-term business planning, ensuring alignment between B2B financial goals and APB's broader operating strategy across annual and multi-year planning cycles (including annual operating plan cycles and strategic reviews), as B2B grows as a strategic priority within APB's overall portfolio
- Play a central role in product development and lifecycle management decisions: evaluate which products APB should build for the B2B market, model launch economics and ramp expectations, assess competitive private label coverage gaps across key enterprise spend categories, and influence how capital is allocated across the product development pipeline - a uniquely hands-on finance role in shaping what gets built, not just how it performs
- Quantify and advance the complementary relationship between APB and Amazon's core business - building financial frameworks that demonstrate how private label selection enhances the customer experience and profitable growth on Amazon Business.
- Partner cross-functionally with Amazon Business finance, Product, Pricing, Supply Chain, and Sourcing teams to influence strategic decisions, improve cost structure, and enable scalable growth across geographies
- Build and scale financial mechanisms, reporting infrastructure, and automated analytics - including AI-driven tools - that improve decision velocity and business visibility across a high-cadence, senior-facing operating rhythm
A day in the life
You will operate at the center of business decision-making across two major organizations - Amazon's private label business and Amazon Business - partnering with finance and business leaders on both sides to shape how APB grows profitably within the enterprise channel. You will evaluate contract pricing strategies and quantity discount tradeoffs, guide which new products to build based on expected financial returns and enterprise customer demand signals, and influence procurement program investments that balance customer value with margin guardrails. You will also help build scalable financial infrastructure and drive adoption of AI-driven analytics to improve financial visibility and efficiency, explain performance to senior leadership across weekly, monthly, and quarterly business reviews, and provide data-driven insights that shape strategic direction across both organizations.
About the team
Amazon Private Brands Finance has responsibility for worldwide Private Brands, including established countries and global expansion. We are a global team with finance leaders based across the United States, Europe, Japan, and China. As finance partners, we enable Amazon Private Brands to deliver superior customer value and sustainable growth by driving strategic decision-making that balances customer obsession with financial discipline across the end-to-end business.
BASIC QUALIFICATIONS
- 5+ years of tax, finance or a related analytical field experience
- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field
PREFERRED QUALIFICATIONS
- 5+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience
- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results
- MBA, or CPA
- Knowledge of SQL/ETL
- Experience in consumer packaged goods (CPG) or retail finance, with demonstrated understanding of product lifecycle management, pricing strategy, and inventory optimization
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 104,900.00 - 179,500.00 USD annually
USA, TN, Nashville - 85,900.00 - 146,900.00 USD annually
USA, TX, Irving - 95,400.00 - 163,200.00 USD annually
USA, WA, Seattle - 95,400.00 - 163,200.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US