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Contract Amazon Return Jobs (NOW HIRING)

Amazon

Software Development Manager, Geospatial

Bellevue, WA · On-site

$139K - $184K/yr

Build the routing engine behind every Amazon delivery. Planet-scale pathfinding that runs a ... returns time, distance, and a path risk signal, so the routes it produces optimize for safety ...

Apex Informatics

Product Manager Technical (PMT)

Redmond, WA · On-site

$187K - $216K/yr

... Amazon resources to accelerate contract negotiation for carrier contracts for return shipping negotiate carrier contracts for return shipping Quality Assurance/UAT: • Develop and maintain test ...

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All JobsContract Amazon Return Jobs

Contract Amazon Return information

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$41K

$106K

$139K

How much do contract amazon return jobs pay per year?

As of Jul 16, 2026, the average yearly pay for contract amazon return in the United States is $106,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $119,000.00 per year, depending on experience, location, and employer.

What is the difference between Contract Amazon Return vs Contract Warehouse Associate?

AspectContract Amazon ReturnContract Warehouse Associate
Required CredentialsBasic warehouse experience, possibly some familiarity with returns processingWarehouse safety training, forklift certification (if applicable)
Work EnvironmentReturns processing area, handling returned items and inspecting productsGeneral warehouse, inventory management, shipping and receiving
Employer & Industry UsageAmazon logistics and returns departmentVarious warehouses, logistics companies, retail distribution centers
Common Search & Comparison IntentUnderstanding roles related to Amazon returns processingGeneral warehouse work, inventory handling roles

Contract Amazon Return roles focus on processing and inspecting returned items for Amazon, requiring familiarity with returns procedures. Contract Warehouse Associate positions involve broader warehouse tasks like inventory management and shipping. Both roles are warehouse-based but differ in specific responsibilities and skill requirements.

More about Contract Amazon Return jobs
What cities are hiring for Contract Amazon Return jobs? Cities with the most Contract Amazon Return job openings:
What are the most commonly searched types of Amazon Return jobs? The most popular types of Amazon Return jobs are:
What states have the most Contract Amazon Return jobs? States with the most job openings for Contract Amazon Return jobs include:
What job categories do people searching Contract Amazon Return jobs look for? The top searched job categories for Contract Amazon Return jobs are:
Contract Amazon Return jobs near you
Infographic showing various Contract Amazon Return job openings in the United States as of July 2026, with employment types broken down into 3% Locum Tenens, 88% Full Time, 7% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $106,034 per year, or $51 per hour.
Senior Manager, Marketplace Operations & Strategic Partnerships-Framingham, MA

Senior Manager, Marketplace Operations & Strategic Partnerships-Framingham, MA

Staples, Inc.

Framingham, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 625 frontline employees who took The Breakroom Quiz

429th of 727 rated retailers

Job description


The Senior Manager of Amazon Operations is a strategic leader responsible for overseeing all Amazon partnership programs across Staples US Retail locations. This role partners cross-functionally with Home Office, field teams, IT, Supply Chain, and Amazon counterparts to ensure programs-including Returns, Counter, Lockers, Shipping/DropSpot, Backhaul, and emerging initiatives-are executed efficiently and aligned with contractual and strategic objectives. This leader is accountable for managing loss rate performance, driving operational excellence, and maximizing the revenue potential of the Amazon partnership across 900+ stores.
Primary Duties and Responsibilities
Amazon Program Leadership & Execution
  • Lead end-to-end operations for all Amazon programs including Returns, Single Box, Counter, Lockers, Shipping/DropSpot, and the ARK self-serve kiosk pilot.
  • Own the rollout of new initiatives including CRISP/LPN, Regulated and Non-Regulated returns, Off-Amazon Returns, and Amazon Backhaul transition.
  • Develop and maintain SOPs, coaching tools, and Zipline communications for each program.

Cross-Functional Partnership
  • Serve as Staples' primary operational liaison to Amazon, leading workshops and resolving open questions across initiatives.
  • Partner with IT, Supply Chain, Merchants, Marketing, and Finance to operationalize new programs.
  • Collaborate with Amazon on data sharing, compliance reporting, and program design to simplify in-store execution.

Loss Rate & Compliance Management
  • Own loss rate performance against contractual targets and lead corrective action plans for high-loss stores.
  • Drive store audit cadence and analyze loss data by carrier (UPS and AMZL).
  • Monitor CRISP compliance and manage the transition from PBL to LPN labels.

Field Execution & Support
  • Partner with DMs and GMs to ensure consistent execution across 900+ locations with varying volume levels.
  • Develop labor model recommendations aligned to store volume tiers.
  • Create field-ready coaching cards, talk tracks, and Zipline posts to drive adoption and compliance.

Space, Supplies & Equipment Management
  • Oversee in-store space requirements for consolidation boxes, holding areas, and storage bins across multiple store formats.
  • Coordinate supply chain for polybags, labels, label printers, and HAZMAT materials.
  • Ensure proper signage and wayfinding for all Amazon programs.

Financial & Contract Performance
  • Track revenue and cost performance across all Amazon initiatives and prepare reporting for senior leadership.
  • Monitor competitive risk from Off-Amazon Returns and impact on existing partnerships.
  • Ensure contractual SLA adherence and support annual contract negotiations.

Program Rollout & Communication
  • Oversee phased rollout timelines and manage communications to field teams via Zipline and other channels.
  • Report results, next steps, and top-level barriers to senior leadership teams.
  • Leverage existing Staples knowledge to build processes aligned with current standard operating procedures.

Qualifications
  • 10+ years experience in retail operations, supply chain, or third-party partnership management.
  • Extensive knowledge of retail operations, returns processing, and/or Staples processes.
  • Experience managing vendor/partner relationships at scale; Amazon experience preferred.
  • Demonstrated success in leading and developing cross-functional teams.
  • Advanced analytical skills with ability to interpret operational data, volume forecasts, and financial models.
  • Results-oriented with the ability to influence outcomes across internal teams and external partners.
  • Outstanding interpersonal, relationship-building, and communication skills.
  • Proven capability to manage multiple concurrent program launches in a fast-paced environment.
  • Self-motivated, proactive, and comfortable leading discussions with Amazon and senior leadership.
  • Experience managing change and driving operational initiatives across 800+ retail locations.

Get great perks.
  • Bonus plan and generous amount of paid time off, including one Floating Holiday each year
  • Flexible work arrangements, including flexible work hours
  • 401(k) plan with company match, medical, dental, vision, life and disability insurance with many more optional benefits
  • Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
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About Us
The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what's possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.
Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.
Click here to learn more about the employee benefits, programs and perks offered at Staples!
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Staples is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 1-888-490-4747 for more information.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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