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Testing Amazon Jobs (NOW HIRING)

Headway Tek Inc

IVR QA with Cyara

Dallas, TX · On-site

Hands-on experience testing Amazon Connect solutions. * Strong experience creating automated IVR test scripts using Cyara. * Experience developing automation frameworks using Node.js. * Experience ...

Apex Informatics

Java Developer

Chicago, IL · On-site

$52.50 - $68/hr

AWS, Microservices, testing, Amazon RDS or DynamoDB Roles: 1. ** Application Development: ** Design, code, test, and debug Java applications that adhere to best practices, coding standards, and ...

Amazon

Senior Software Engineer, Bottlerocket

Seattle, WA · On-site

$139K - $183K/yr

... testing Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers ...

Amazon

Application Security Engineer, AppSec ASSET

Seattle, WA · On-site

$66.75 - $89.25/hr

... and testing of the most critical Amazon applications • Respond to security violations, vulnerabilities, and event detection systems • Provide security policy guidance and consultations • ...

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All JobsTesting Amazon Jobs

Testing Amazon information

What are common challenges faced by professionals working in Amazon's software testing roles, and how can they be addressed?

Professionals in Amazon's software testing roles often encounter challenges such as keeping up with fast-paced development cycles, coordinating with distributed teams, and adapting to evolving testing tools and methodologies. To address these challenges, testers should focus on strong communication skills, proactive collaboration with developers and product managers, and continuous learning through internal training resources. Leveraging automation frameworks and participating in regular team syncs also helps ensure effective testing coverage and timely releases.

What is the difference between Testing Amazon vs Testing Google?

AspectTesting AmazonTesting Google
Required CertificationsTypically QA certifications, testing tools knowledgeSimilar QA certifications, testing tools familiarity
Work EnvironmentAmazon warehouses, fulfillment centers, or software testing teamsGoogle offices, data centers, or software development teams
Industry UsageRetail, logistics, e-commerceTechnology, advertising, cloud services
Common Search IntentTesting Amazon products or servicesTesting Google products or services

Testing Amazon and Testing Google share similarities in required certifications and testing environments, but differ in industry focus and work settings. Testing Amazon often involves retail and logistics testing, while Testing Google centers on technology and software testing. Both roles require strong QA skills and certifications, but their daily tasks and industry contexts vary significantly.

What is a testing Amazon job?

Testing Amazon jobs typically refer to positions involved in evaluating and ensuring the quality of Amazon’s products, services, or software. These roles may include software testers, quality assurance engineers, or usability testers who work to identify bugs, verify features, and ensure that Amazon’s offerings function as intended. Testers may use a variety of manual and automated testing methods to validate functionality, performance, and user experience. These jobs are crucial for maintaining Amazon’s high standards and delivering reliable products to customers.
More about Testing Amazon jobs

What states have the most Testing Amazon jobs?

States with the most job openings for Testing Amazon jobs include:

What job categories do people searching Testing Amazon jobs look for?

The top searched job categories for Testing Amazon jobs are:

Testing Amazon jobs near you
Infographic showing various Testing Amazon job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 9% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

QA Engineer - Amazon Connect IVR Automation

Brillio, LLC

Manhattan, NY • On-site

Other

Posted 3 days ago

New

Job description

Position Summary 

We are seeking an experienced Quality Assurance Engineer to lead the testing and automation of a cloud-based contact center solution built on Amazon Connect. The ideal candidate has strong experience testing IVR applications, creating automated test suites using Cyara, and developing custom automation frameworks using Node.js. 

This role will work closely with Product Managers, Developers, Business Analysts, and DevOps teams to ensure high-quality releases across multiple environments throughout the software development lifecycle. 

Key Responsibilities 

  • Design, develop, and execute comprehensive test strategies for Amazon Connect IVR and contact center applications. 

  • Build and maintain automated IVR regression and functional test suites using Cyara. 

  • Develop and enhance custom automation frameworks using Node.js. 

  • Validate Amazon Connect contact flows, queues, routing profiles, prompts, Lambda integrations, and Amazon Lex bots. 

  • Test customer authentication, self-service workflows, transfers, callbacks, error handling, and exception scenarios. 

  • Validate integrations with AWS Lambda, REST APIs, CRM platforms, and backend services. 

  • Execute smoke, functional, regression, integration, and end-to-end testing across Dev, QA, UAT, and Production environments. 

  • Analyze test failures, identify root causes, and collaborate with development teams to resolve defects. 

  • Create and maintain reusable automated test scripts and test data. 

  • Participate in sprint planning, backlog refinement, and release planning activities. 

  • Track defects using Jira and provide detailed reporting on testing progress, risks, and quality metrics. 

  • Support CI/CD pipelines by integrating automated tests into deployment workflows. 

  • Continuously improve automation coverage, testing efficiency, and release quality. 

Required Qualifications 

  • Bachelor''''s degree in Computer Science, Information Systems, Engineering, or related field. 

  • 5+ years of software quality assurance experience. 

  • 3+ years of IVR or contact center testing experience. 

  • Hands-on experience testing Amazon Connect solutions. 

  • Strong experience creating automated IVR test scripts using Cyara. 

  • Experience developing automation frameworks using Node.js. 

  • Experience testing REST APIs using Postman or similar tools. 

  • Strong understanding of Agile/Scrum development methodologies. 

  • Experience using Jira and test management tools. 

  • Strong analytical, troubleshooting, and communication skills. 

Preferred Qualifications 

  • Experience testing Amazon Lex conversational bots. 

  • Experience validating AWS Lambda functions. 

  • Familiarity with AWS services such as S3, CloudWatch, IAM, API Gateway, and EventBridge. 

  • Experience with GitHub and CI/CD pipelines. 

  • Experience using Playwright, Selenium, or similar web automation tools. 

  • Knowledge of contact center KPIs and customer journey testing. 

  • AWS Cloud Practitioner or AWS Developer certification is a plus. 

  • Cyara certification is a plus. 

Key Competencies 

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