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Holiday Inn Jobs in Sun Prairie, WI (NOW HIRING)

TRU By Hilton

Room Attendant

Stoughton, WI · On-site

$13.50 - $17/hr

... Holiday Inn Express, Home2, as well as an Independent. We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment ...

TRU By Hilton - Stoughton

Room Attendant

Stoughton, WI · On-site

$13.50 - $17/hr

... Holiday Inn Express, Home2, as well as an Independent. We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment ...

TRU By Hilton - Stoughton

Room Attendant

Stoughton, WI · On-site

$13.50 - $17/hr

... Holiday Inn Express, Home2, as well as an Independent. We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment ...

TRU By Hilton - Stoughton

Room Attendant

Stoughton, WI

$13.50 - $17/hr

... Holiday Inn Express, Home2, as well as an Independent. We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment ...

TRU By Hilton - Stoughton

Room Attendant

Stoughton, WI · On-site

$13.50 - $17/hr

... Holiday Inn Express, Home2, as well as an Independent. We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment ...

Hotel Indigo

Night Auditor/ Front Desk

Stoughton, WI · On-site

$14.50 - $19.25/hr

... Holiday Inn Express, Home2, as well as an Independent. We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment ...

TRU By Hilton

Night Auditor/ Front Desk

Stoughton, WI · On-site

$14.50 - $19.25/hr

... Holiday Inn Express, Home2, as well as an Independent. We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment ...

Trek Bicycle Corporation

Night Auditor

Madison, WI · On-site

$15 - $20.25/hr

Job Location Mansion Hill Inn The Mansion The Mansion Hill Inn invites all hospitality enthusiasts ... Flexible holiday schedule - 10 company holidays • Tuition Reimbursement up to $15,000 ...

Trek Bicycle Corporation

Night Auditor

Madison, WI · On-site

$15 - $20.25/hr

Job LocationMansion Hill Inn The Mansion The Mansion Hill Inn invites all hospitality enthusiasts ... holiday schedule - 10 company holidays Tuition Reimbursement up to $15,000! (Undergraduate ...

Trek Bicycle

Night Auditor

Madison, WI · On-site

$15 - $20.25/hr

Job Location Mansion Hill Inn The Mansion The Mansion Hill Inn invites all hospitality enthusiasts ... Flexible holiday schedule - 10 company holidays • Tuition Reimbursement up to $15,000 ...

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All JobsHoliday Inn JobsHoliday Inn Jobs in Sun Prairie, WI

Holiday Inn information

See Sun Prairie, WI salary details

$7

$20

$47

How much do holiday inn jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for holiday inn in Sun Prairie, WI is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $25.05 per hour, depending on experience, location, and employer.

What are common challenges faced by staff working at Holiday Inn hotels, and how can they be managed effectively?

Staff at Holiday Inn hotels often encounter challenges such as managing high guest volumes during peak seasons, handling diverse guest needs, and maintaining consistent service standards. Effective communication, teamwork, and adaptability are key to overcoming these challenges. Employees are encouraged to participate in regular training sessions and collaborate closely with colleagues in housekeeping, front desk, and food and beverage departments to ensure smooth operations and high guest satisfaction.

What are the key skills and qualifications needed to thrive as a Holiday Inn front desk agent?

To thrive as a Holiday Inn Front Desk Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hotel reservation systems (such as Opera or OnQ) and proficiency in basic computer applications are typically required. Excellent communication, problem-solving abilities, and a positive attitude set top performers apart in this role. These skills and qualities are crucial for ensuring guest satisfaction, efficient check-in/out processes, and smooth daily hotel operations.

What are Holiday Inn jobs?

Holiday Inn jobs refer to the various positions available at Holiday Inn hotels, which are part of the InterContinental Hotels Group (IHG). These roles range from front desk agents and housekeeping staff to management, food and beverage service, and maintenance personnel. Employees at Holiday Inn work together to provide guests with a comfortable and enjoyable stay, ensuring high standards of hospitality and customer service. The jobs can offer opportunities for career development and advancement within the hotel industry.
What cities near Sun Prairie, WI are hiring for Holiday Inn jobs? Cities near Sun Prairie, WI with the most Holiday Inn job openings:
Holiday Inn jobs near you
Infographic showing various Holiday Inn job openings in Sun Prairie, WI as of August 2026, with employment types broken down into 1% As Needed, 61% Full Time, 28% Part Time, and 10% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,958 per year, or $20.7 per hour.

Hotel Front Desk Customer Service Agent - Hiring Immediately

Holiday Inn Express & Suites Madison Central

Madison, WI

$17 - $19/hr

Full-time, Part-time

Medical, Dental, Vision, PTO

Posted 7 days ago

Job description

Hotel Front Desk Customer Service Agent

$17-19/hr Health Insurance + Bonuses

Hotel Front Desk Agent 
Pay: $17 to $18/hour + Health Insurance + Benefits
Part-time and Full-time positions available (Weekends & Weekdays)
Position Summary:
 
The Front Desk Associate is responsible for delivering outstanding guest service by handling front desk operations including answering and transferring calls, guest check-in and check-out, taking reservations, and addressing guest needs. This role supports both customer service and sales functions related to guest registration, reservations, and payment processing. The goal is to ensure each guest enjoys a safe, welcoming, and exceptional stay through friendly, efficient, and attentive service in alignment with the hotel’s brand standards. 
Position Overview:
Holiday Inn Express & Suites Madison Central, an award-winning hotel, is seeking a motivated professional Front Desk Attendant to join our team. We offer the opportunity to build a rewarding long term career in hospitality.
Benefits: 
  • Bonuses 
  • Flexible schedule 
  • Dental insurance 
  • Health insurance 
  • Vision insurance 
  • Short term disability 
  • Paid vacation 
  • Long Term Disability
  • Critical Illness
  • Hospital Indemnity
  • Accident Insurance
  • Life Insurance 

 Essential Duties and Responsibilities: 
  •  Provide outstanding customer service to ensure a comfortable and accommodating experience for all guests, supporting team and brand performance objectives. 
  • Communicate effectively with management Collaborate with housekeeping and maintenance departments to ensure room readiness and address any guest needs. 
  • Complete maintenance work order requests and promptly relay to supervisors. 
  • Maintain accurate and timely communication across shifts through both verbal and written communication in logbook. 
  • Provide information about hotel services, facilities, and local attractions. 
  • Greet and welcome guests, assign rooms, and issue room keys with professionalism and accuracy. 
  • Receive and deliver messages promptly and accurately. 
  • Present guest folios and process payments for departing guests. 
  • Respond promptly to guest issues and resolve complaints using sound judgment and empowered decision-making. 
  • Facilitate services such as guest mail, faxes, and photocopying, ensuring accurate billing and timely delivery. 
  • Promote and administer guest loyalty rewards program. 
  • Maintain a clean and organized front desk, suite shop and lobby area, including restocking supplies and maintaining overall presentation. 
  • Assist with meeting room bookings, setup, breakdown, and posting of related charges. 
  • Deliver requested amenities (e.g., rollaway beds, cribs, linens) to guest rooms in a timely and courteous manner. 
  • Balance cash drawers, prepare deposits with witness verification, and complete end-of-shift procedures. 
  • Demonstrate proactive guest engagement and maintain a highly visible presence in public areas. 
  • Ensure proper key control procedures are followed. 
  • Train and support onboarding of new associates as directed by management. 
  • Fully embrace and demonstrate the hotel's service culture and brand values. 
  • Complete all shift-specific checklist tasks. 
  • Perform additional duties as assigned by leadership. 
 Qualifications: 
  • High school diploma or equivalent; hospitality certification or degree preferred. 
  • Proven experience in a front desk role, preferably in the hospitality industry. 
  • Excellent communication and interpersonal skills. 
  • Proficiency in computer systems, including reservation software. 
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously. 
  • Strong organizational skills and attention to detail. 
  • Flexibility to work in shifts, including weekends and holidays 

Our Commitment:
At Holiday Inn Express & Suites Madison Central, we are committed to offering a supportive and inclusive workplace. We take an active role in the daily operations of all our properties, ensuring high levels of service and customer satisfaction. We offer continuous training and development opportunities to help our employees grow their careers in hospitality. Join us at Holiday Inn Express & Suites Madison Central and be a part of a team that values professionalism, customer satisfaction, and continuous improvement in the dynamic field of hospitality. 

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