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Holiday Inn Jobs in Brookfield, WI (NOW HIRING)

Brookfield Ventures LLC

Night Auditor

Brookfield, WI · On-site

$17 - $18/hr

Night Auditor - Holiday Inn Brookfield, WIHoliday Inn Brookfield is seeking a reliable and detail-oriented Night Auditor to join our team. This position is responsible for overseeing the hotel during ...

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How much do holiday inn jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for holiday inn in Brookfield, WI is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $24.33 per hour, depending on experience, location, and employer.

What are Holiday Inn jobs?

Holiday Inn jobs refer to the various positions available at Holiday Inn hotels, which are part of the InterContinental Hotels Group (IHG). These roles range from front desk agents and housekeeping staff to management, food and beverage service, and maintenance personnel. Employees at Holiday Inn work together to provide guests with a comfortable and enjoyable stay, ensuring high standards of hospitality and customer service. The jobs can offer opportunities for career development and advancement within the hotel industry.

What are the key skills and qualifications needed to thrive as a Holiday Inn front desk agent?

To thrive as a Holiday Inn Front Desk Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hotel reservation systems (such as Opera or OnQ) and proficiency in basic computer applications are typically required. Excellent communication, problem-solving abilities, and a positive attitude set top performers apart in this role. These skills and qualities are crucial for ensuring guest satisfaction, efficient check-in/out processes, and smooth daily hotel operations.

What are common challenges faced by staff working at Holiday Inn hotels, and how can they be managed effectively?

Staff at Holiday Inn hotels often encounter challenges such as managing high guest volumes during peak seasons, handling diverse guest needs, and maintaining consistent service standards. Effective communication, teamwork, and adaptability are key to overcoming these challenges. Employees are encouraged to participate in regular training sessions and collaborate closely with colleagues in housekeeping, front desk, and food and beverage departments to ensure smooth operations and high guest satisfaction.

How to get hired at Holiday Inn?

To get hired at Holiday Inn, applicants should submit an online application through the company's careers website or in person at the hotel. Relevant experience in hospitality, customer service skills, and a flexible schedule are often preferred. Interview processes typically include a review of work history and may involve a background check.

What cities near Brookfield, WI are hiring for Holiday Inn jobs?

Cities near Brookfield, WI with the most Holiday Inn job openings:

Holiday Inn jobs near you
Infographic showing various Holiday Inn job openings in Brookfield, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,799 per year, or $20.1 per hour.

Night Auditor

Brookfield Ventures LLC

Brookfield, WI • On-site

$17 - $18/hr

Full-time

Re-posted 10 days ago

Job description

Night Auditor – Holiday Inn Brookfield, WIHoliday Inn Brookfield is seeking a reliable and detail-oriented Night Auditor to join our team. This position is responsible for overseeing the hotel during overnight hours while ensuring smooth front desk operations and completing daily financial reconciliation.
 
The Night Auditor plays an important role in maintaining guest service standards, operational accuracy, and compliance with IHG brand standards and the IHG One Rewards loyalty program.
 
Position OverviewThe Night Auditor is responsible for managing the front desk during overnight hours, assisting guests, balancing the hotel’s daily financial transactions, and preparing reports for the next business day.
 
This role combines guest service responsibilities with accounting and operational duties to ensure the hotel’s daily operations close accurately and efficiently.
 
Key ResponsibilitiesGuest Service
• Welcome and assist late-night arrivals and overnight guests
• Provide professional check-in and check-out services
• Respond to guest requests and resolve concerns in a timely manner
• Ensure a safe and secure environment for all guests during overnight hours
 
IHG One Rewards Loyalty Program
• Recognize and deliver benefits for IHG One Rewards members
• Ensure loyalty members receive proper recognition during check-in
• Promote and enroll guests in the IHG One Rewards loyalty program when appropriate
• Deliver service that reflects the hospitality standards of an IHG brand hotel
 
Night Audit & Financial Responsibilities
• Perform daily night audit procedures and financial reconciliation
• Balance room revenue, payments, and system transactions
• Generate daily financial and operational reports
• Ensure all guest accounts are accurate and properly balanced
• Prepare the hotel system for the next day’s operations
 
Front Desk Operations
• Manage reservations, room assignments, and guest accounts
• Process payments and maintain accurate billing records
• Handle guest calls and requests during overnight hours
• Coordinate with housekeeping and maintenance teams when necessary
 
Brand Standards Compliance
• Follow IHG brand standards and service expectations
• Use hotel systems such as Opera PMS and IHG operational tools
• Ensure proper handling of reservations and guest billing procedures
• Maintain professional appearance and service delivery standards
 
Qualifications• Previous hotel front desk or night audit experience preferred
• IHG hotel experience is a plus
• Strong attention to detail and organizational skills
• Basic accounting or financial reconciliation experience preferred
• Strong computer skills and ability to learn hotel systems
• Ability to work independently and manage overnight responsibilities
• Excellent customer service and communication skills
 
What We Are Looking ForWe are seeking candidates who:
 
✔ Are dependable and responsible
✔ Have strong attention to detail
✔ Provide excellent guest service
✔ Are comfortable working overnight shifts
✔ Maintain professionalism and accountability
 
Why Join Holiday Inn Brookfield?• Opportunity to work with a respected IHG brand hotel
• Supportive and professional team environment
• Competitive pay based on experience
• Opportunity to grow within the hospitality industry