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Hitachi Technical Support Engineer Jobs (NOW HIRING)

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Sciton

Technical Support Engineer

Palo Alto, CA · On-site

$80K - $90K/yr

Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...

Sciton

Technical Support Engineer

Palo Alto, CA · On-site

$80K - $90K/yr

Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...

HiddenLayer

Technical Support Engineer

New York, NY · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

Securiti.ai

Technical Support Engineer

Concord, NC · On-site

We are looking for Technical Support Engineers for our global customer success organization to provide post-sales technical support to Securiti customers. Securiti has been widely recognized as an ...

Itron, Inc

Technical Support Engineer

Chicago, IL

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

Itron, Inc.

Technical Support Engineer

Chicago, IL · On-site

$100 - $125/hr

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

Fortinet

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Verkada

Technical Support Engineer

San Mateo, CA · On-site

As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...

Podium

Technical Support Engineer

Lehi, UT · On-site

The Technical Support Engineer is a critically important role for Podium as we continually develop products and scale our customer service offerings. Sitting within our engineering department, your ...

Fortinet, Inc.

Technical Support Engineer

Atlanta, GA · On-site

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Hitachi

Field Customer Support Engineer, Federal

$100K - $143K/yr

POSITION OVERVIEW: Hitachi Federal is seeking a customer-focused Federal Field Service Engineer to provide onsite technical support, break/fix maintenance, hardware installation, system ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

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Hitachi Technical Support Engineer information

See salary details

$37.5K

$79K

$119.5K

How much do hitachi technical support engineer jobs pay per year?

As of Sep 9, 2026, the average yearly pay for hitachi technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What does a Hitachi Technical Support Engineer do?

A Hitachi Technical Support Engineer is responsible for assisting customers with technical issues related to Hitachi products and solutions, such as storage systems, servers, or IT infrastructure. They diagnose problems, provide troubleshooting guidance, and offer solutions either remotely or on-site. These engineers often work closely with clients to ensure high availability and optimal performance of Hitachi technologies. Additionally, they may assist with software updates, system configurations, and escalate complex issues to higher-level support or engineering teams when necessary.

What are some common challenges faced by a Hitachi Technical Support Engineer, and how are these typically addressed within the team?

Hitachi Technical Support Engineers often encounter complex, high-priority technical issues that require thorough troubleshooting and quick resolution to minimize customer downtime. Balancing multiple cases simultaneously and keeping up with evolving technologies can be challenging. To address these challenges, engineers frequently collaborate with cross-functional teams, including product development and escalation specialists, and participate in ongoing training to stay updated. Regular team meetings and knowledge-sharing sessions also help in developing solutions and improving overall service quality.

What are the key skills and qualifications needed to thrive as a Hitachi Technical Support Engineer, and why are they important?

To thrive as a Hitachi Technical Support Engineer, you need a solid background in IT systems, troubleshooting, and customer service, often supported by a relevant degree or technical certifications. Experience with Hitachi storage solutions, enterprise hardware, system diagnostics, and tools like ServiceNow or ticketing platforms is typically required. Strong communication, problem-solving abilities, and patience are essential soft skills for managing client issues and collaborating with internal teams. These competencies are vital for efficiently resolving technical problems, ensuring customer satisfaction, and maintaining reliable IT infrastructures.

What is the difference between Hitachi Technical Support Engineer vs Hitachi Field Service Technician?

AspectHitachi Technical Support EngineerHitachi Field Service Technician
CredentialsTypically requires a degree in engineering or IT, certifications like CompTIA or Cisco are commonRequires technical certifications, often specialized in hardware or systems, with hands-on training
Work EnvironmentPrimarily office-based with remote support, occasional on-site visitsPrimarily on-site, performing repairs and maintenance at client locations
Employer & Industry UsageUsed in corporate support centers, tech companies, and large enterprisesCommon in manufacturing, industrial, and equipment service industries

While both roles require technical knowledge and certifications, the Hitachi Technical Support Engineer focuses on remote troubleshooting and customer support, whereas the Hitachi Field Service Technician is more hands-on, performing on-site repairs and maintenance. The roles complement each other within the same industry but differ mainly in work environment and daily responsibilities.

What are popular job titles related to Hitachi Technical Support Engineer jobs?

For Hitachi Technical Support Engineer jobs, the most frequently searched job titles are:

Infographic showing various Hitachi Technical Support Engineer job openings in the United States as of September 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $79,032 per year, or $38 per hour.

Technical Support Engineer

Hillsboro, OR

Procom Consultants Group
See more jobs at Procom Consultants Groupexternal

Contractor

Re-posted 23 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Engineer


On behalf of our client, Procom Service is searching for a Technical Support Engineer for a contract opportunity in Hillsboro, OR. 


Technical Support Engineer Job Details


Will work on global user support requests for the mission-critical MDO SCI Windows tool owned by this team. Responsibilities include being a first responder to customer issues, doing triage, effectively duplicating the issues and clearly communicating to developers. Also monitoring error and event logs for proactive support. Filing bugs in TFS/Rally as appropriate. Restarting services, Server, database, etc. When not dealing with immediate issues, documenting existing application processes, support problems and resolutions in an FAQ and updating the Tools user manuals. 


Technical Support Engineer Mandatory Skills

  • IIS 
  • Windows Server 
  • Webservices 
  • Windows Application 
  • Clustered Environment 
  • Excellent Communication Skills (writing/verbal) 
  • Ability and willingness to learn a new internal tool 
  • Ability to work well with a team 
  • Minimum 2-4 years college degree in relevant field 
  • Minimum 4-6 years relative hands on experience 


Technical Support Engineer Nice to Have Skills

  • SQL Server 
  • C#.NET 
  • Script language 
  • App Fabric


Technical Support Engineer Start Date


ASAP


Technical Support Engineer Assignment Length


6 Months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

Apply