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Him Operations Manager Jobs in Reston, VA (NOW HIRING)

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Him Operations Manager information

See Reston, VA salary details

$36.4K

$77.4K

$119.1K

How much do him operations manager jobs pay per year?

As of Jun 19, 2026, the average yearly pay for him operations manager in Reston, VA is $77,415.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,400.00 and $93,600.00 per year, depending on experience, location, and employer.

What are HIM Operations Managers?

Health Information Management (HIM) Operations Managers are professionals responsible for overseeing the daily operations of an organization's health information management department. They ensure accurate, secure, and efficient handling of medical records and patient data in compliance with legal and regulatory requirements. Their duties often include supervising staff, implementing policies, managing electronic health record (EHR) systems, and coordinating with other healthcare departments to support quality patient care.

What are the key skills and qualifications needed to thrive as an HIM Operations Manager, and why are they important?

To thrive as a Health Information Management (HIM) Operations Manager, you need expertise in health information practices, regulatory compliance (such as HIPAA), and a bachelor's degree in HIM or a related field, often accompanied by RHIA or RHIT certification. Familiarity with electronic health record (EHR) systems, coding software, and data management tools is typically required. Strong leadership, problem-solving, and communication skills help effectively manage teams and drive process improvements. These competencies are essential to ensure accurate health records management, regulatory compliance, and operational efficiency in healthcare organizations.

What is the difference between Him Operations Manager vs Him Coordinator?

AspectHim Operations ManagerHim Coordinator
CredentialsBachelor's degree in health information management or related field; certifications like RHIT or RHIAAssociate's or bachelor's degree; certifications like RHIT or RHIA often preferred
Work EnvironmentOversees HIM departments, manages staff, and ensures compliance in healthcare facilitiesSupports HIM department tasks, assists with data entry, and coordinates daily activities
Employer & Industry UsageHospitals, clinics, healthcare organizationsHospitals, outpatient centers, healthcare providers

The Him Operations Manager typically holds a higher level of responsibility, overseeing entire HIM departments, managing staff, and ensuring regulatory compliance. The Him Coordinator supports daily operations and assists the manager. Both roles require similar credentials, but the manager's role is more strategic and supervisory.

What are some typical challenges a HIM Operations Manager faces in maintaining compliance with healthcare regulations?

HIM Operations Managers often navigate the complexities of evolving healthcare regulations such as HIPAA and ensure their teams consistently follow best practices for data privacy and security. A common challenge is keeping staff trained on new compliance standards and integrating these into daily workflows without disrupting productivity. Additionally, managing audits and responding to compliance gaps requires strong attention to detail and proactive communication with both internal teams and external regulatory bodies. Success in this role hinges on staying current with legislation and fostering a culture of accountability and continuous improvement.
What job categories do people searching Him Operations Manager jobs in Reston, VA look for? The top searched job categories for Him Operations Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Him Operations Manager jobs? Cities near Reston, VA with the most Him Operations Manager job openings:
Him Operations Manager jobs near you
Infographic showing various Him Operations Manager job openings in Reston, VA as of June 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $77,415 per year, or $37.2 per hour.
Clinic Operations Representative - Montgomery County

Clinic Operations Representative - Montgomery County

Children's National Health System

Rockville, MD • On-site

Other

Posted 8 days ago

Job description

This position reports to the Clinic Operations Supervisor or Clinic Operations/Practice Manager. Provide patient services and administrative support in clinic operations. Interacts with parents, patients, physicians and other staff under moderate supervision in a courteous manner. Provide assistance to other employees within their department as well as other departments. Collect and verify all demographic information to ensure accuracy . May provide required notification of scheduled services according to managed care requirements. May be responsible for scheduling patients for specialty appointments. Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position.Minimum Education
High School Diploma or GED (Required)
Minimum Work Experience
1 year Experience performing billing, patient registration, and scheduling, medical insurance verification, insurance screening. (Required)
Required Skills/Knowledge
Broad clinic knowledge, customer service skills. Computer knowledge necessary. Microsoft Office experience preferred (Word & Excel). Complete Ambulatory Services training curriculum and pass all competency assessments, including a mock clinic. The ability to type minimum of 35 words per minute required.
Functional Accountabilities
Patient Services
  • Demonstrate accuracy of scheduling patients using the applicable scheduling system for the department.
  • Complete computer aided, on-line registration screen with parent/guardian via telephone or in person in professional & courteous manner.
  • Collect accurate demographic and insurance information. Update systems as needed in accordance with department standards for registration accuracy .
  • Reschedule appointment for patients who did not show or for the ancillary services cancellations by providers/technologist. Schedule follow up appointments at check out if applicable.
  • Greet patients and parents courteously. Arrive patient in appropriate system based on department policy .
  • Obtain required consents for department & ensure distribution of compliance related materials (i.e. HIPPA Privacy Notice, Patient Rights).
  • Obtain copy of insurance card and photo ID to be stored in medical record (copy or scan activity required). Ensure applicable insurance company and CNMC HIM department receive copies of appropriate forms/documentation. Complete all documentation in accordance with department policy and procedure.
  • Respond to patient portal work lists (i.e. appointment requests, fax queues, email requests, etc. May include messaging center work lists in the future).
Information Verification
  • Verify insurance eligibility using applicable eligibility system. Ensure managed care carve outs (lab and radiology carve outs) are adhered to.
  • Notify parents of the need for completed insurance referral form or pre-authorization prior to scheduled/unscheduled appointments.
  • Discuss co-payment, deposits, payment in full, or past due balance collections with parents prior to scheduled appointment in a professional & courteous manner.
  • Counsel parents or refer parent to Financial Information Center (FIC) for establishing payment schedule or method of payment.
  • Verify insurance information is complete prior to procedure and collect and verify pre-authorization/referral information: goal is to obtain authorizations 5 days in advance of service.
  • Utilize all systems where patient information may be stored (EPRS, SCI, Cerner, IDX, McKesson, etc.) to verify that systems are in sync
Cash Collection
  • Collect and record co-payments, deposits and payments in full and provide payer with receipt. Responsible for helping department meet 85% of the collection target for the department.
  • Maintain departmental requirements regarding cash controls and collections.
Billing Preparation
  • Reconcile schedules for upcoming clinic session to include ensuring that accounts are set up for billing and services requiring authorization are flagged: Activity should be completed 3-4 days in advance of clinic session; Areas with procedures requiring authorizations work standard may be 5-7 days.
  • Appropriately clear all walk-in and ensure scheduled/unscheduled appointments are linked to scheduling system.
Office Support
  • Answer telephone and address caller needs appropriately. Avoid transferring calls for better service to families. Meet department standards relative to ACD policies if applicable. Manage voice mail messages within same business day .
  • Distribute mail. May work returned mail as needed.
  • All staff are responsible for information distributed via e-mail. Staff should check work email a minimum of 3 times daily and respond to inquiries within 24 hours (or next business day).
  • Maintain office files and office supplies at P AR levels.
  • Maintain clean reception area and work space.
  • Other support as needed.
Safety
  • Speak up when team members appear to exhibit unsafe behavior or performance
  • Continuously validate and verify information needed for decision making or documentation
  • Stop in the face of uncertainty and takes time to resolve the situation
  • Demonstrate accurate, clear and timely verbal and written communication
  • Actively promote safety for patients, families, visitors and co-workers
  • Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
  • Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication
  • Demonstrate collaborative and respectful behavior
  • Partner with all team members to achieve goals
  • Receptive to others' ideas and opinions

Performance Improvement/Problem-solving
  • Contribute to a positive work environment
  • Demonstrate flexibility and willingness to change
  • Identify opportunities to improve clinical and administrative processes
  • Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility
  • Use resources efficiently
  • Search for less costly ways of doing things

Safety
  • Speak up when team members appear to exhibit unsafe behavior or performance
  • Continuously validate and verify information needed for decision making or documentation
  • Stop in the face of uncertainty and takes time to resolve the situation
  • Demonstrate accurate, clear and timely verbal and written communication
  • Actively promote safety for patients, families, visitors and co-workers
  • Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

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