ZipRecruiter

Log In

1

Hero Care Jobs (NOW HIRING)

Cedar Ridge Inn

Hospitality Hero

Farmington, NM · On-site

The Hospitality Hero is employed by the community, reports to the Administrator, and works closely with Steven Davis, CMO of Peaks Healthcare Consulting, on resident experience, hospitality, branding ...

Luna Rehabilitation

Hospitality Hero

Deming, NM · On-site

The Hospitality Hero is employed by the community, reports to the Administrator, and works closely with Steven Davis, CMO of Peaks Healthcare Consulting, on resident experience, hospitality, branding ...

Cedar Ridge Inn

Hospitality Hero

Farmington, NM · On-site

The Hospitality Hero is employed by the community, reports to the Administrator, and works closely with Steven Davis, CMO of Peaks Healthcare Consulting, on resident experience, hospitality, branding ...

Heritage Grove Estates

Hospitality Hero

Topeka, KS · On-site

... excellent care into an exceptional overall experience. The Hospitality Hero is employed by the ... community and reports directly to the Administrator . This position also works closely with Steven ...

Heritage Groves Estates

Hospitality Hero

Topeka, KS · On-site

The Hospitality Hero is employed by the community, reports to the Administrator, and works closely with Steven Davis, CMO of Peaks Healthcare Consulting, on resident experience, hospitality, branding ...

Superdogs Daycare

Help Desk Hero

Merrimack, NH · On-site

$17 - $19/hr

Help Desk Hero Are you an animal lover with a passion for delivering outstanding customer service ... Experience working in a veterinary clinic, pet daycare, or similar animal-care setting * We provide ...

Hero Home Services

Comfort Advisor

Bloomington, MN

$80K - $225K/yr

Comfort Advisor At Hero , we believe that our employees will take great care of our customers because we take great care of our employees. That is why we are looking for the best of the best to join ...

Hero Home Services

Dispatcher

Bloomington, MN

$22 - $24/hr

At Hero , we believe that our employees will take great care of our customers because we take great care of our employees. That is why we are looking for the best of the best to join our team and ...

Hero Home Services

Dispatcher

Bloomington, MN · On-site

$24/hr

Overview At Hero , we believe that our employees will take great care of our customers because we take great care of our employees. That is why we are looking for the best of the best to join our ...

previous pagenext page

Showing results 21-40

All JobsPersonal Care JobsHero Care Jobs

Hero Care information

See salary details

$13

$21

$26

How much do hero care jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for hero care in the United States is $21.45, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $23.32 per hour, depending on experience, location, and employer.

What is a Hero Care worker?

Hero Care workers are professionals who provide support and assistance to military members, veterans, and their families, especially during emergencies. They often work with organizations like the American Red Cross to deliver critical services such as emergency communication, financial assistance, and mental health support. Their role is vital in ensuring that service members and their loved ones receive help when facing challenges related to military life or deployment.

What are the key skills and qualifications needed to thrive as a Hero Care caseworker, and why are they important?

To thrive as a Hero Care Caseworker, you need a background in social work, human services, or a related field, often with a bachelor's degree and relevant experience. Familiarity with case management systems, client databases, and crisis intervention protocols is typically required. Strong interpersonal skills, empathy, and effective communication are essential for supporting military families and individuals during emergencies. These skills ensure timely, compassionate assistance and effective coordination of resources for those in need.

What are some common challenges faced by Hero Care caseworkers, and how can they effectively manage these situations?

Hero Care caseworkers often encounter emotionally charged situations, such as assisting military families during emergencies or navigating complex support systems. Managing these cases requires strong communication skills, empathy, and the ability to remain calm under pressure. Building a robust support network within the team and staying up to date with training on resources and protocols can help caseworkers effectively address these challenges and provide timely, compassionate assistance.

What is the difference between Hero Care vs Emergency Medical Technician?

AspectHero CareEmergency Medical Technician
CertificationsVaries by organization, often includes basic health and safety trainingRequires EMT certification, including coursework and practical exams
Work EnvironmentCommunity outreach, event support, or non-emergency care settingsAmbulances, emergency scenes, hospitals
Employer & IndustryNon-profit, community organizations, event companiesEMS services, hospitals, fire departments

Hero Care roles often focus on community support and non-emergency assistance, requiring basic health training. In contrast, Emergency Medical Technicians are trained for emergency response, providing pre-hospital care in urgent situations. Both roles serve vital functions but differ mainly in scope, training, and work environment.

More about Hero Care jobs

What states have the most Hero Care jobs?

States with the most job openings for Hero Care jobs include:

What job categories do people searching Hero Care jobs look for?

The top searched job categories for Hero Care jobs are:

Hero Care jobs near you
Infographic showing various Hero Care job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 71% Full Time, 20% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $44,606 per year, or $21.4 per hour.

Hospitality Hero

Deming, NM • On-site

Luna Rehabilitation and Care Center
See more jobs at Luna Rehabilitation and Care Centerexternal

Full-time

Re-posted 23 days ago

Job description

) Hospitality Hero
Mission
To Make Each Resident Feel Cared For.
Position Summary
The Hospitality Hero is responsible for ensuring residents and families feel seen, heard, valued, and cared for throughout their stay.
This role serves as the primary ambassador of hospitality within the community by building relationships, resolving concerns, communicating with families, creating memorable resident experiences, managing CareCash and other culture initiatives, and helping turn great care into great experiences.
The Hospitality Hero is employed by the community, reports to the Administrator, and works closely with Steven Davis, CMO of Peaks Healthcare Consulting, on resident experience, hospitality, branding, and culture initiatives.
Key Responsibilities
Resident Experience
  • Conduct daily resident rounding.
  • Build meaningful relationships with residents.
  • Identify and resolve concerns before they become complaints.
  • Create personalized moments that improve resident satisfaction.
  • Welcome all new residents and conduct admission follow-up visits.

Family Communication
  • Contact each resident's primary family contact (POC) at least once per week.
  • Provide updates on the resident's experience.
  • Answer questions and address concerns.
  • Ensure families feel informed and connected.

Reviews & Reputation
  • Request reviews from satisfied residents and families.
  • Support growth of Google reviews and community reputation.
  • Share positive stories and experiences happening within the building.

CareCash & Culture
  • Manage the CareCash program.
  • Execute resident experience and hospitality initiatives.
  • Support Peaks culture and brand programs as assigned.

Referral Relationships
  • Build positive relationships with case managers and referral partners.
  • Help create a welcoming and responsive experience for referral sources.

What Success Looks Like
  • Improved Happy vs. Not Happy scores.
  • Increased resident and family satisfaction.
  • Increased Google reviews and star ratings.
  • Reduced resident and family complaints.
  • Reduced AMA and avoidable early discharges.
  • 100% weekly family outreach completion.
  • Successful execution of CareCash and hospitality initiatives.
  • More residents and families recommending the community to others.

Qualifications
  • Excellent communication and relationship-building skills.
  • Compassionate, service-oriented mindset.
  • Strong follow-through and problem-solving abilities.
  • Healthcare, hospitality, senior living, or customer service experience preferred.

Ultimate Goal
When residents, families, and visitors leave our community, they should be able to say:
"They genuinely made me feel cared for."

Apply