... helping you focus on IT, not your wallet. At 360 Networks, your career growth and well-being are ... M.M. experience. (ConnectWise). * Implementing network software and hardware upgrades. (Cisco ...
Quick apply
... helping you focus on IT, not your wallet. At 360 Networks, your career growth and well-being are ... M.M. experience. (ConnectWise). * Implementing network software and hardware upgrades. (Cisco ...
Quick apply
... helping you focus on IT, not your wallet. At 360 Networks, your career growth and well-being are ... M.M. experience. (ConnectWise). * Implementing network software and hardware upgrades. (Cisco ...
... ConnectWise • Proven ability to manage high-volume ticket environments • Strong ownership and ... Hiring | Coaching | Consulting | Helping you navigate your career and hiring with confidence and ...
... ConnectWise • Proven ability to manage high-volume ticket environments • Strong ownership and ... Hiring | Coaching | Consulting | Helping you navigate your career and hiring with confidence and ...
Cedar Knolls, NJ · On-site
$20.75 - $28.50/hr
About the Role We are seeking a motivated, customer-focused Level I Help Desk Systems Analyst to ... Ticketing systems (Autotask, ConnectWise, etc.) * Exposure to networking, cloud platforms, VoIP ...
Cedar Knolls, NJ · On-site
$20.75 - $28.50/hr
About the Role We are seeking a motivated, customer-focused Level I Help Desk Systems Analyst to ... Ticketing systems (Autotask, ConnectWise, etc.) * Exposure to networking, cloud platforms, VoIP ...
Cedar Knolls, NJ · Hybrid
$20.75 - $28.50/hr
About the Role We are seeking a motivated, customer-focused Level I Help Desk Systems Analyst to ... Ticketing systems (Autotask, ConnectWise, etc.) * Exposure to networking, cloud platforms, VoIP ...
Cedar Knolls, NJ · Hybrid
$20.75 - $28.50/hr
About the Role We are seeking a motivated, customer-focused Level I Help Desk Systems Analyst to ... Ticketing systems (Autotask, ConnectWise, etc.) * Exposure to networking, cloud platforms, VoIP ...
Cedar Knolls, NJ · On-site
$20.75 - $28.50/hr
About the RoleWe are seeking a motivated, customer-focused Level I Help Desk Systems Analyst to ... Autotask, ConnectWise, etc.)Exposure to networking, cloud platforms, VoIP, UCaaS, MDM, is a ...
Quick apply
Cedar Knolls, NJ · On-site
$20.75 - $28.50/hr
About the RoleWe are seeking a motivated, customer-focused Level I Help Desk Systems Analyst to ... Autotask, ConnectWise, etc.)Exposure to networking, cloud platforms, VoIP, UCaaS, MDM, is a ...
New York, NY · On-site
Bridge Clients and Delivery - Act as the liaison between your clients and our helpdesk, project ... Familiarity with PSA/RMM platforms (Halo PSA, ConnectWise, Datto, or similar) * CRM proficiency ...
New York, NY · On-site
Bridge Clients and Delivery - Act as the liaison between your clients and our helpdesk, project ... Familiarity with PSA/RMM platforms (Halo PSA, ConnectWise, Datto, or similar) * CRM proficiency ...
New York, NY · On-site
Bridge Clients and Delivery - Act as the liaison between your clients and our helpdesk, project ... Familiarity with PSA/RMM platforms (Halo PSA, ConnectWise, Datto, or similar) * CRM proficiency ...
Quick apply
New York, NY · On-site
Bridge Clients and Delivery - Act as the liaison between your clients and our helpdesk, project ... Familiarity with PSA/RMM platforms (Halo PSA, ConnectWise, Datto, or similar) * CRM proficiency ...
New York, NY · On-site
Bridge Clients and Delivery - Act as the liaison between your clients and our helpdesk, project ... Familiarity with PSA/RMM platforms (Halo PSA, ConnectWise, Datto, or similar) * CRM proficiency ...
New York, NY · On-site
Bridge Clients and Delivery - Act as the liaison between your clients and our helpdesk, project ... Familiarity with PSA/RMM platforms (Halo PSA, ConnectWise, Datto, or similar) * CRM proficiency ...
Englewood Cliffs, NJ · Hybrid
This role is a key escalation point within our Help Desk, responsible for resolving complex issues ... Familiarity with the ConnectWise Suite of products * Proficiency in administering, configuring ...
Englewood Cliffs, NJ · Hybrid
This role is a key escalation point within our Help Desk, responsible for resolving complex issues ... Familiarity with the ConnectWise Suite of products * Proficiency in administering, configuring ...
New York, NY · On-site
Bridge Clients and Delivery - Act as the liaison between your clients and our helpdesk, project ... Familiarity with PSA/RMM platforms (Halo PSA, ConnectWise, Datto, or similar) * CRM proficiency ...
New York, NY · On-site
Bridge Clients and Delivery - Act as the liaison between your clients and our helpdesk, project ... Familiarity with PSA/RMM platforms (Halo PSA, ConnectWise, Datto, or similar) * CRM proficiency ...
Florham Park, NJ · On-site
$85K - $94K/yr
They proactively review the queue, collaborate with teammates, and help drive problems to ... ConnectWise Manage / Ninja RMM * ITGlue documentation * Microsoft Intune Deployment and ...
Florham Park, NJ · On-site
$85K - $94K/yr
They proactively review the queue, collaborate with teammates, and help drive problems to ... ConnectWise Manage / Ninja RMM * ITGlue documentation * Microsoft Intune Deployment and ...
Florham Park, NJ · On-site
$85K - $94K/yr
They proactively review the queue, collaborate with teammates, and help drive problems to ... ConnectWise Manage / Ninja RMM * ITGlue documentation * Microsoft Intune Deployment and ...
Quick apply
Florham Park, NJ · On-site
$85K - $94K/yr
They proactively review the queue, collaborate with teammates, and help drive problems to ... ConnectWise Manage / Ninja RMM * ITGlue documentation * Microsoft Intune Deployment and ...
New York, NY · On-site
$25 - $30/hr
You'll work closely with our helpdesk team, handle incoming support calls, troubleshoot complex ... Familiarity with Autotask or equivalent PSA/ticketing systems (e.g., ConnectWise, ServiceNow ...
New York, NY · On-site
$25 - $30/hr
You'll work closely with our helpdesk team, handle incoming support calls, troubleshoot complex ... Familiarity with Autotask or equivalent PSA/ticketing systems (e.g., ConnectWise, ServiceNow ...
Be Seen First
Englewood Cliffs, NJ · On-site
$80K - $94K/yr
This role is a key escalation point within our Help Desk, responsible for resolving complex issues ... Familiarity with the ConnectWise Suite of products * Proficiency in administering, configuring ...
Quick apply
Be Seen First
Englewood Cliffs, NJ · On-site
$80K - $94K/yr
This role is a key escalation point within our Help Desk, responsible for resolving complex issues ... Familiarity with the ConnectWise Suite of products * Proficiency in administering, configuring ...
Totowa, NJ · Hybrid
$21.75 - $30/hr
This person must love helping people with technology and excellent communications skills are ... You will start tracking your time on a regular basis in our ticketing system (ConnectWise Manage)
Totowa, NJ · Hybrid
$21.75 - $30/hr
This person must love helping people with technology and excellent communications skills are ... You will start tracking your time on a regular basis in our ticketing system (ConnectWise Manage)
Totowa, NJ · On-site
$21.75 - $30/hr
This person must love helping people with technology and excellent communications skills are ... You will start tracking your time on a regular basis in our ticketing system (ConnectWise Manage)
Quick apply
Totowa, NJ · On-site
$21.75 - $30/hr
This person must love helping people with technology and excellent communications skills are ... You will start tracking your time on a regular basis in our ticketing system (ConnectWise Manage)
Totowa, NJ · On-site
$21.75 - $30/hr
This person must love helping people with technology and excellent communications skills are ... You will start tracking your time on a regular basis in our ticketing system (ConnectWise Manage)
Totowa, NJ · On-site
$21.75 - $30/hr
This person must love helping people with technology and excellent communications skills are ... You will start tracking your time on a regular basis in our ticketing system (ConnectWise Manage)
Englewood Cliffs, NJ · On-site
Help develop and guide other systems engineers to their full potential. Requirements: * Strong ... Familiarity with the ConnectWise Suite of products * Proficiency in administering, configuring ...
Englewood Cliffs, NJ · On-site
Help develop and guide other systems engineers to their full potential. Requirements: * Strong ... Familiarity with the ConnectWise Suite of products * Proficiency in administering, configuring ...
$11 - $12.18
1% of jobs
$12.18 - $13.35
8% of jobs
$13.35 - $14.53
11% of jobs
$14.87 is the 25th percentile. Wages below this are outliers.
$14.53 - $15.71
15% of jobs
The median wage is $16.68 / hr.
$15.71 - $16.89
18% of jobs
$16.89 - $18.06
18% of jobs
$18.43 is the 75th percentile. Wages above this are outliers.
$18.06 - $19.24
14% of jobs
$19.24 - $20.42
9% of jobs
$20.42 - $21.60
3% of jobs
$21.60 - $22.77
2% of jobs
$22.77 - $23.95
1% of jobs
$10
$18
$23
| Aspect | Helper Connectwise | Help Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+ | CompTIA A+, HDI Support Center Analyst |
| Work Environment | IT service management, remote and on-site support | Help desk, call centers, remote troubleshooting |
| Industry Usage | Managed service providers, IT departments | IT support, technical support services |
| Common Search/Comparison | Helper Connectwise vs Help Desk Technician |
Helper Connectwise typically refers to roles involving the use of ConnectWise platform for IT service management, focusing on ticketing, automation, and client communication. Help Desk Technicians provide technical support and troubleshooting, often using various ticketing systems including ConnectWise. While both roles support IT services, Helper Connectwise emphasizes platform-specific tasks, whereas Help Desk Technicians focus on resolving technical issues across different tools.

Full-time
Medical, Retirement, PTO
Re-posted 11 days ago