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Helper Connectwise Jobs in Forney, TX (NOW HIRING)

Diverge IT

Technical Account Manager

Plano, TX · On-site

$22 - $33/hr

... reactive help desk support and strategic account management. The TAM is expected to develop deep ... Triage, prioritize, and escalate tickets appropriately in ConnectWise Manage, ensuring accurate ...

Diverge IT

Technical Account Manager

Plano, TX

$22 - $33/hr

... reactive help desk support and strategic account management. The TAM is expected to develop deep ... Triage, prioritize, and escalate tickets appropriately in ConnectWise Manage, ensuring accurate ...

Integra

IT Help Desk Analyst

Dallas, TX

Help to implement and maintain ConnectWise Manage and control solutions. * Work closely with Cybersecurity team to maintain and rollout tools. * Help in the preparation of new devices or reimage ...

TeamLogic IT

Level II Technician

Dallas, TX · On-site

$60K - $80K/yr

Use RMM/PSA tools (ConnectWise, NinjaOne, or AutoTask) to monitor and document service delivery ... Collaborate with the help desk and project teams to ensure client satisfaction and SLA adherence.

Viyu Network Solutions

Be Seen First

Technology Support Team

Richardson, TX · On-site

$45K - $65K/yr

... Help Desk - Service Desk - Tech Support - Desktop Support - Customer Service - A+ Certification - ConnectWise - LabTech - VMWare - Meraki - Office 365 - Active Directory - Microsoft Windows Server ...

Siepe

Cloud Infrastructure Support Engineer

Dallas, TX

$106K - $139K/yr

We don't just serve the industry - we help modernize it! Siepe is profitable, privately held, and ... Track all work activities, project updates, service requests, and time entries within ConnectWise ...

Siepe

Cloud Infrastructure Support Engineer

Dallas, TX · On-site

$106K - $139K/yr

We don't just serve the industry - we help modernize it! Siepe is profitable, privately held, and ... Track all work activities, project updates, service requests, and time entries within ConnectWise ...

Siepe

Cloud Infrastructure Support Engineer

Dallas, TX · On-site

$106K - $139K/yr

We don't just serve the industry - we help modernize it! Siepe is profitable, privately held, and ... Track all work activities, project updates, service requests, and time entries within ConnectWise ...

DataBank

Knowledge & Training Specialist

Dallas, TX · On-site

Our customized technology solutions are designed to help customers effectively manage risk, improve ... Familiarity with ticketing systems (ServiceNow, ConnectWise, or similar) * Ability to translate ...

DataBank

Enablement Engineer

Dallas, TX · On-site

Our customized technology solutions are designed to help customers effectively manage risk, improve ... Familiarity with ticketing and monitoring platform APIs (ConnectWise, ServiceNow, or similar)

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All JobsHelper Connectwise JobsHelper Connectwise Jobs in Forney, TX

Helper Connectwise information

See Forney, TX salary details

$9

$16

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How much do helper connectwise jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for helper connectwise in Forney, TX is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.44 per hour, depending on experience, location, and employer.

What is the difference between Helper Connectwise vs Help Desk Technician?

AspectHelper ConnectwiseHelp Desk Technician
CertificationsITIL, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentIT service management, remote and on-site supportHelp desk, call centers, remote troubleshooting
Industry UsageManaged service providers, IT departmentsIT support, technical support services
Common Search/ComparisonHelper Connectwise vs Help Desk Technician

Helper Connectwise typically refers to roles involving the use of ConnectWise platform for IT service management, focusing on ticketing, automation, and client communication. Help Desk Technicians provide technical support and troubleshooting, often using various ticketing systems including ConnectWise. While both roles support IT services, Helper Connectwise emphasizes platform-specific tasks, whereas Help Desk Technicians focus on resolving technical issues across different tools.

What are popular job titles related to Helper Connectwise jobs in Forney, TX? For Helper Connectwise jobs in Forney, TX, the most frequently searched job titles are:
What job categories do people searching Helper Connectwise jobs in Forney, TX look for? The top searched job categories for Helper Connectwise jobs in Forney, TX are:
What cities near Forney, TX are hiring for Helper Connectwise jobs? Cities near Forney, TX with the most Helper Connectwise job openings:
Helper Connectwise jobs near you
Infographic showing various Helper Connectwise job openings in Forney, TX as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 3% Part Time, 13% Temporary, 1% Contract, and 9% Nights. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution, with an average salary of $34,103 per year, or $16.4 per hour.
MSP Help Desk/Service Desk Support - L2

MSP Help Desk/Service Desk Support - L2

Axxys Technologies, Inc.

Plano, TX • On-site

$19.25 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a group that prides itself on delivering the best IT services and solutions to our clients. As a member of our team, you will have the opportunity to work with some of the best minds in the industry and help ensure our clients' success.
Our company philosophy is focused on the clients' vision, and we believe that technology is only part of the solution to business problems. We work with our clients to gain knowledge of their business goals and needs, and then provide custom solutions to meet those needs. If you are interested in being part of a team that values client satisfaction and collaboration, then we want to hear from you.
Responsibilities
  • Provide technical support to our clients through phone, email, and remote support tools.
  • Troubleshoot software, hardware, and network issues, and document these issues and resolutions in our ticketing system.
  • Install, configure, and maintain software, hardware, and peripherals as required.
  • Collaborate with clients, colleagues, and partners to ensure prompt resolution of issues.
  • Monitor systems and alert clients of potential issues or outages.
  • Escalate complex issues to senior engineers as required.
  • Provide timely updates to clients regarding ticket status and resolution.

Requirements
  • At least 2 years of experience in a help desk or service desk support role.
  • Good understanding of Windows Server Administration and Active Directory.
  • Strong knowledge of IT security principles and best practices.
  • Familiarity with desktop platforms, including Windows, iOS, and Android.
  • Experience with G-Suite and Office 365.
  • Good understanding of network topologies, protocols, and architecture.
  • Experience with ITSM tools, such as Kaseya/ConnectWise.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Retirement Plan (401k, IRA)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development

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